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Chapter 4 Personality and Emotions

Chapter 4 Personality and Emotions. Learning Objectives. Explain individual personality factors Describe the MTBI personality framework Discuss the Big Five Personality Model Examine how job typology affects the personality-job performance relationship Differentiate emotions from moods.

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Chapter 4 Personality and Emotions

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  1. Chapter 4Personality and Emotions

  2. Learning Objectives • Explain individual personality factors • Describe the MTBI personality framework • Discuss the Big Five Personality Model • Examine how job typology affects the personality-job performance relationship • Differentiate emotions from moods

  3. Learning Objectives • Contrast felt versus displayed emotions • Read emotions • Explain gender-differences in emotions • Describe external constraints on emotions • Apply concepts on emotions to OB issues

  4. Heredity Environment Situation What Is Personality? “The sum total of ways in which an individual reacts and interacts with others”

  5. Reserved Less Intelligent Affected by Feelings Submissive Serious Expedient Timid Tough-Minded Outgoing More Intelligent Emotionally Stable Dominant Happy-Go-Lucky Conscientious Venturesome Sensitive Personality Traits Enduring characteristics that describe an individual’s behavior

  6. Trusting Practical Forthright Self-Assured Conservative Group-Dependent Uncontrolled Relaxed Suspicious Imaginative Shrewd Apprehensive Experimenting Self-Sufficient Controlled Tense Personality Traits

  7. Myers-Briggs Type Indicator Extrovert (E) Type of Social Interaction Introvert (I) Sensing (S) Preference for Gathering Data Intuitive (N) Feeling (F) Preference for Decision Making Thinking (T) Perceptive (P) Style of Decision Making Judgmental (J)

  8. The Big Five Personality Model Extraversion Agreeableness Conscientiousness Emotional Stability Openness to Experience

  9. Extraversion Agreeableness Conscientiousness Emotional Stability Openness to Experience Personality and Job Performance What kinds of Jobs?

  10. Personality Attributes and Org Behavior Locus of Control Machiavellian Traits Self-Esteem Self-Monitoring Risk Taking Type A Personality

  11. Locus of Control • Internal locus of control • control what happens • External locus of control • fate and luck • Research findings and Implications • externals: higher absenteeism rate, less involved, less satisfied; active; more managerial and professional jobs • internals: higher turnover, more successful and satisfied; passive; compliant; structured and routines

  12. Machiavellianism (Mach) • Pragmatic, maintains emotional distance, and beliefs that ends can justify means • Research findings and implications • High Machs: persuasive, manipulative, prefer face-to-face interaction; a minimum number of rules and regulations;

  13. Self-esteem • Definition • Individuals’ degree of liking or disliking of themselves • research findings • high self-esteem: take more risks; more willing to take a stand; high job satisfaction • Low self-esteem: more susceptible to external influence; more prone to conform beliefs and behaviors of others; concern with pleasing others

  14. Self-monitoring • Definition • Individuals’ ability to adjust his/her behavior to external, situational factors • Research Findings • High self-monitoring: disguise themselves; capable of conforming; put on different faces for different audience • Low self-monitoring: display true dispositions;

  15. Type A and Type B Personality • Type A • competitive, urgency, aggressive, impatient, stressful, rarely creative • Type B • lay back, relax, methodological

  16. Personality andNational Culture Relationship to the Environment Achievement and Material Success

  17. Holland’s Personality-Job Fit Theory Type Personality Occupations Realistic Shy, Stable, Practical Mechanic, Farmer, Assembly-Line Worker Investigative Analytical, Independent Biologist, Economist, Mathematician Social Sociable, Cooperative Social Worker, Teacher, Counselor Conventional Practical, Efficient Accountant, Manager Bank Teller Enterprising Ambitious, Energetic Lawyer, Salesperson Artistic Imaginative, Idealistic Painter, Writer, Musician

  18. Occupational Personality Types Realistic Investigative R I Conventional C A Artistic E S Social Enterprising

  19. Affect A broad range of Feeling Emotions Object specific Moods lack of contextual Stimulus What Are Emotions?

  20. Emotions and Organizational Behavior Felt Emotions Displayed Emotions Emotional Labor

  21. Six Universal Emotions Happiness Fear Anger Sadness Disgust Surprise

  22. Intensity of Emotions Frequency and Duration Gender and Emotions Emotionless People Emotions In The Workplace

  23. External Constraintson Emotions Organizational Influences (i.e., Disney) Cultural Influences

  24. Emotions and O B Applications Ability and Selection Leadership Deviant Behavior Decision Making Motivation Interpersonal Conflict

  25. Discussion • “Traits are powerful predictors of behavior” (p.113) – individuals are highly adaptive or consistent • Disposition predictors • Contextual predictors • Case Incident (p. 115)

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