Senior Community Service Employment Program SCSEP

1. 1 Senior Community Service Employment Program (SCSEP) Overview of SCSEP

2. 2 Table of Contents Section A: Overview of the SCSEP Program � page 3 Section B: U.S. Department of Labor (DOL) and California Department of Aging (CDA) SCSEP Responsibilities � page 9 Section C: CDA Responsibilities to SCSEP Projects � page 12 Section D: SCSEP Project Responsibilities to Participants � page 20 Section E: Project Oversight of Host Agencies � page 51 Section F: Workforce Investment Act (WIA) and One-Stop Career Centers � page 61 Section G: Maintenance of Effort (MOE) � page 64 Section H: SCSEP Record Keeping and Files � page 67 Section I: FYI � Other SCSEP Information � page 74 Section J: Index � page 79

3. 3 Section A: Overview of the SCSEP Program The Purpose of SCSEP History of SCSEP SCSEP Flow Chart Federal Oversight California SCSEP

4. 4 The Purpose of the Senior Community Service Employment Program (SCSEP) To serve older workers with poor employment prospects To provide hands-on job training through part-time work at community service agencies To assist with the transition of participants to unsubsidized employment To provide supportive services to assist participants to obtain and maintain employment

5. 5 History of SCSEP 1965 � The SCSEP began as a demonstration project under the Economic Opportunity Act (EOA). The program was incorporated into the Older Americans Act (OAA) in 1973. Initial program emphasis was to provide low income seniors with useful work experience at community service agencies: Provide participants with job training and job placement Address unmet social service needs in the community 2000 - The OAA Amendments of 2000 expanded the program�s purpose to increasing participants� economic self-sufficiency and providing a greater emphasis on placement into unsubsidized employment. 2006 - The 2006 OAA Amendments reemphasized the focus on community service.

6. 6 SCSEP Flow Chart � Based on Title V of the Older Americans Act (Amended 2006)

7. 7 Federal Oversight The Department of Labor (DOL), Employment & Training Administration (ETA) administers SCSEP through grants with governmental entities and non-profit organizations: 56 state and territorial grantees 18 national grantees

8. 8 California SCSEP 15 CDA SCSEP Providers [Area Agency on Aging (AAA) based]: PSA 5 Marin AAA PSA 8 San Mateo County AAA PSA 9 Alameda County AAA PSA10 Council on Aging of Silicon Valley, Inc. PSA 11 San Joaquin County PSA 14 Fresno-Madera AAA PSA 15 Kings-Tulare AAA PSA 18 Ventura County AAA PSA 19 Los Angeles County AAA PSA 20 San Bernardino County Department of Aging & Adult Services PSA 21County of Riverside Office on Aging PSA 22 Orange County Office on Aging PSA 23 County of San Diego Aging & Independence Services PSA 25 City of Los Angeles Department of Aging PSA 30 Stanislaus County Department of Aging & Veterans Services 8 National Providers and National Organizations: American Association of Retired Persons (AARP) Asociacion Nacional Pro Personas Mayores (ANPPM) Experience Works (EW) National Asian Pacific Center on Aging (NAPCA) National Council on Aging (NCOA) National Indian Council on Aging (NICOA) SER Jobs for Progress National (SER) Senior Service America, Inc. (SSAI)

9. 9 Section B:U.S. Department of Labor (DOL) and California Department of Aging (CDA) SCSEP Responsibilities DOL Responsibilities to CDA CDA Responsibilities to DOL

10. 10 DOL Responsibility to CDA Grant Award Policy Development Training and Technical Assistance on Regulations, Policy, and Program Performance Expectations Issuing Reports and Training and Employment Guidance Letters (TEGLs) Management of Data Collection and Reporting System Analyze and Evaluate Overall Effectiveness of the Program Nationally Provides Data Based on Current Census Data for Equitable Distribution Report

11. 11 CDA Responsibility to DOL Grant Renewal Narrative and Assurances Regular Contact with Federal Project Officer (FPO) for Information and Assistance Performance Improvement Plan (PIP) Development and Implementation Quarterly Program and Fiscal Reports Equitable Distribution Report Data Validation State Plan

12. 12 Section C: CDA Responsibilities to SCSEP Projects Distribute Grant Award to Projects Equitable Distribution of Project Slots Between CDA Projects and Nationals Operating in California Training and Technical Assistance to Projects Transmittal of Guidance and Policy to Projects Aging Network Coordination Requirements Monitoring of SCSEP Projects

13. 13 Distribute Grant Award to Projects CDA distributes the DOL grant award to projects through a CDA Program Memo (PM) and Contract Package The Contract Package includes the PM, award amount, number of slots, contract, program narrative, budget, and programmatic assurances. Each project is required to submit the following to CDA before receiving their funds: Program Narrative & Programmatic Assurances Signed Contract Budget

14. 14 Equitable Distribution of Project Slots Between CDA Projects and National Grantees Operating in California Each year CDA meets with the National Grantees who operate in California to determine equitable distribution of project slots Equitable distribution is based upon each county�s census data This process ensures SCSEP slots are evenly distributed throughout the state

15. 15 Training and Technical Assistance to Projects SCSEP analysts provide training and technical assistance to their assigned projects CDA also provides annual training opportunities to the projects on statutes, regulations, policies, and program requirements

16. 16 Transmittal of Policy Guidance to Projects CDA transmits DOL policy guidance to projects and Training Employment and Guidance Letters (TEGLs)

17. 17 Aging Network Coordination Requirements CDA must coordinate with its local state and national providers- State Plan- Equitable Distribution: CDA administers the equitable distribution of participant positions in California  Coordinate with AAAs- Seek supportive services through AAAs

18. 18 Monitoring of SCSEP Projects  CDA conducts regular monitoring of projects ensuring adherence to requirements of OAA, regulations, and other applicable laws CDA also looks at accountability over all funds, property, and other assets covered by project contract Reviews all records pertaining to program operations Make sure that project performance goals are being met

19. 19 What Does the State SCSEP Analyst Monitor? Local office operation and procedures for eligibility, enrollment, orientation, etc. Office records (staff and participant files) Training practices Unsubsidized placement results and efforts to increase placements Assessment process procedures; quality of IEP Host agencies and host agency practices Relationships with local WIB and One-Stop Career Centers Observe participants at work in host agencies Personnel issues Following written procedures Complaint resolution process Work-related accidents Rotation policy IEP policy and Evaluations Obligation to seek unsubsidized employment Obligation to report income/family size changes Termination IEP related For cause

20. 20 Section D: SCSEP Project Responsibilities to Participants Recruitment of Eligible Participants and Enrollment Priorities Eligibility Documentation and Determination (Family, Income, Includable Income for Determining Eligibility, and Excludable Income for Determining Eligibility) Enrollment and Participant Orientation Participant Wage and Fringe Benefits (PWFB) Community Service Assignment - Subsidized Placement Required Services Individual Employment Plan (IEP) and Assessments Specialized (occupational) Training Options On-the-Job Experience (OJE) Basics and Placement Options (OJE � Projects Must Negotiate a Contract with the Employer) SCSEP Participant Durational Limits and Waivers Recertification Requirements Participant Reassignment or Rotation Supportive Services Examples Post-Placement Follow-up First Six (6) Month Period (Retention) Post Placement Follow-up at 12 Month Period Participant Termination

21. 21 Recruitment of Eligible Participants Age - 55 years of Age or Older Income - Family income may not exceed 125% of the Federal Poverty Guidelines Unemployed - Participant must be unemployed at time of application and throughout program application Residence - Participants must reside in the State at time of initial enrollment in which the project is authorized (homeless persons can qualify)

22. 22 Enrollment Priorities Persons 65 and older OR individuals with: Veterans/spouses Disability Limited English proficiency Low literacy skills Rural residence Low employment prospects Failed to find employment through Workforce Investment Act programs Homeless or at risk of homeless

23. 23 Eligibility Documentation Each project must create a written or electronic format that covers all eligibility documentation requirements (age, income, unemployed, and residency) The income requirement is based on Total Family Income that must be documented Must have copies of all documentation on file

24. 24 Eligibility Determination - Family Definition of a Family � Husband, Wife, Spouse and Dependent Children; or Parent or Guardian and Dependent Children; or Husband and Wife; or If applicant is claimed as a dependent by a family member with whom they reside on federal tax returns, the CPS definition of family applies Note: Applicant with a Disability may be Treated as a Family of One

25. 25 Eligibility Determination - Income Compute the actual includable income for 6 months preceding application or recertification OR The actual income for the preceding 12 months

26. 26 Includable Incomefor Determining Eligibility Earnings 75% of gross Social Security income Interest and dividend payments Survivor benefits Pension or retirement income Rents, royalties, estates, and trusts Educational assistance Alimony Financial assistance from outside the household Other incomes

27. 27 Excludable Income for Determining Eligibility 25% of Social Security income Public assistance benefits, including income from other E & T programs Disability income (including SSDI) SSDI reverts to SS retirement at full retirement age SSDI/SSI benefits analysis (to determine impact of other programs): SSA.gov/works All forms of child support Unemployment compensation Veterans payments (DOD retirement payments are not excludable) Workers� Compensation First $2,000 of Indian per capita fund distributions Capital gains (stocks, bonds, house, car; unless applicant is engaged in the business of selling such property) Withdrawals from bank deposits Money borrowed Tax refunds Gifts, gambling/lottery earnings, lump sum inheritances, and insurance payments Any other income exception required by Federal law (state provisions have no effect)

28. 28 Enrollment Enrollment begins when an eligible individual is assigned to a community service assignment Once assigned, participants get paid for hours related to: Orientation Pre-Community Service Training The actual Host Agency Community Service Assignment Assistance with Unsubsidized Employment Search

29. 29 Participant Wages & Fringe Benefits (PWFB) Hours of participation per year General guideline: 1300 hours per year On average 18-22 hours per week Starting date Assignment to a host agency/community service assignment Rate of pay No less than the highest of Federal, state or local, or prevailing wage Uniform treatment Participant staff must be treated the same as all other participants

30. 30 Fringe Benefits Annual physical exam Sick leave not part of an accrued sick leave policy Employer-honored federal holidays FICA Workers Compensation Unemployment Insurance � only if state law requires (California does not require unemployment insurance since participants are part of a federally funded training program (Unemployment Insurance Code �634.5(e)(1) & �634.5(e)(2)) No accrued fringe benefits Zero balance at the end of each program year

31. 31 Community Service Assignment - Subsidized Placement Pre-placement activities � Developing the right (best) assignment MUST be based on assessed strengths and barriers Training/position description Supervision and training Training plan Rotation as a policy and practice Monitoring and evaluation Specialized training IEP relationship; growth industries Hours

32. 32 Participant Orientation Content for Orientation Wages start with assignment to host agency Expectation to achieve and retain unsubsidized employment Assignment is temporary SCSEP goals and objectives Community service assignments Other training opportunities Available support services Free physical examination Participant�s rights and responsibilities Permitted and prohibited political activities SCSEP policies and procedures Grievance procedure Leave of Absence policy Participant terminations

33. 33 Required Participant Services Assessment Development of an Individual Employment Plan Community Service Assignment with wages Referral to One-Stop Career Center (OSCC) for employment services Job search assistance & counseling Orientation � includes expectation to achieve and retain unsubsidized employment Supportive services (includes post employment)

34. 34 Individual Employment Plan (IEP) A series of stepping stones to an ultimate destination or goal Participant�s assessment is the starting point Participant�s goal is the end point; action steps describe how to reach the goal May be modified at any time Successful programs update frequently

35. 35 Assessment Made in partnership with each participant Consider skills, talents, training, work history, and capabilities Identify appropriate training & employment objectives Identify needed supportive services Must be the basis of the Individual Employment Plan (IEP) Must be the basis for the host agency assignment Should be signed by participant and program staff Must be updated twice per 12 month period

36. 36 SCSEP Funds Can Support Participant wages while in training plus Reasonable costs for: Instructors Classroom rental Training supplies and materials Equipment Tuition Other costs of training

37. 37 Specialized (occupational) Training Options Projects may apply for flexibility in the use of their grant award (75/25 rule) May submit a plan for the use of up to 10% of their wages and benefits dollars to be used for participant training and supportive services Specific requirements for use of additional 10% include: Assurances of continuation of wages payments for individuals involved in training (authorized slot level) Assurance of no displacement of participants Explanations of how the use of funds will enhance program effectiveness Proposed budget and work plan Contact your CDA SCSEP analyst for more information about the 75/25 rule

38. 38 On the Job Experience (OJE) Designed to lead to unsubsidized employment with a public or private employer Useful when participant�s IEP goals require specific skills not attainable through the regular community service assignment Must provide planned approach and sample contract in grant narrative for DOL approval before beginning OJE on the local level

39. 39 OJE Basics Participants must first have 2 weeks of community service hours Do not close out the community service assignment until OJE successfully completed Needs outlined in participant�s IEP No Active host agencies May combine OJE with community service assignment Only one OJE per participant per 12 month period; only five OJE�s per employer per job category Training period 12 week maximum No More than 40 hours per week Must pay prevailing wage (PWFB)

40. 40 Three OJE Placement Options Employer may be reimbursed for up to 100% of paid wages if training will last no more than 4 weeks If OJE more than 4 week, employer may be reimbursed for up to 50% of paid wages for the cost of providing training Grantee may pay wages of participant directly during OJE

41. 41 OJE � Projects Must Negotiate a Contract with the Employer Specify: Skills to be learned Timelines (hours/week; # of weeks) Benchmarks the participants must achieve to be hired permanently Stipulate: At the end of the training period, if the OJE has been satisfactory, the participant will remain on the employer�s payroll Amount employer will be reimbursed or participant paid Who will be responsible for workers compensation

42. 42 SCSEP Participant Durational Limits Individual time limit for participation: an individual may remain in the program for up to 48 months a waiver may be requested to allow a limited number of hard-to-serve individuals to participate beyond the 48 months� 48 month rule took effect July 1, 2007 Overall grantee average participation cap of 27 months a waiver may be requested that allows up to a 36 month average participation rate in certain cases� �CDA has a DOL approved 48 month durational limit policy with no waivers permitted �CDA did not request a DOL waiver for 36 months

43. 43 Durational Limits Waiver� Apply to participants with: Severe disability; Frail or 75 and older; Old enough but are not receiving SS Title II; Severely limited employment prospects in areas of persistent unemployment; and/or Limited English proficiency or low literacy skills Must be entered into SPARQ and documented in the participant�s file Characteristics may be updated over time �CDA has a DOL approved 48 month durational limit policy with no waiver permitted

44. 44 Recertification Requirements Income of each participant must be recertified at least once in a 12 month period; no self-recertification Pick a date for recertification and adhere to it so that the process becomes automatic � DOL suggests February or March to align with the publication of the Federal Income Guidelines Income (of all family members) must be documented Family size must be documented Ineligible participants: immediate written 30-day notice of termination Participant referral to other sources of assistance

45. 45 Participant Reassignment or Rotation Different placement based on the participant�s IEP: Provide greater opportunity for use of participant�s skills and aptitudes Provide work experience or training that will enhance unsubsidized placement potential Otherwise serve in the participant�s best interest Participants should be considered for rotation to be new training assignment if they have completed their site training and are not being considered for hire

46. 46 Supportive Services Purpose: to assist participant in successfully participating in community service assignments and to help participant gain and keep a job Can provide support services during 6-month post-placement period to help ensure retention

47. 47 Examples of Supportive Services Counseling Case Management Referrals Transportation (special provision) Room and board, if necessary, during training Periodic group meeting Incidentals, including but not limited to: Work shoes Badges Uniforms Safety glasses Eyeglasses Hand tools

48. 48 Post-Placement Follow-up First Six Month Period (Retention) After job placement Must follow-up for up to six months after placement Verify continued unsubsidized employment and verify wages Determine need for supportive services to keep positions

49. 49 Post Placement Follow-up at 12 Month Period 12 Month post-placement Verify continued unsubsidized employment and verify wages Necessitates good case management Adequate project staffing patterns Contact beginning of each quarter between CDA-project and project- employer Employer Customer Satisfaction Surveys

50. 50 Participant Terminations For Cause Reasons must be included in the grant application and discussed with the participant at orientation Written notice detailing the reason for the termination Non-eligibility (recertification) 30-day notice in writing Referral to One-Stop Career Center for further services IEP-Related IEP terminations can only be executed if DOL has approved the grantees written policy Projects policies must include specific reasons for terminations Policies must be given out at orientation or at a participant meeting Policies must be contained in the participant handbook or similar document

51. 51 Section E: Project Oversight of Host Agencies Role of Host Agencies SCSEP and Host Agency Critical Partnership Host Agencies Must Meet the Following Criteria: SCSEP Expectations of Host Agencies Development of Host Agency Participant Assignment Descriptions Host Agency Assignment Description Must Include: Role of Participants and Supervisors at Host Agency What an Agreement Looks Like Projects Responsible for Monitoring Host Agencies

52. 52 Role of Host Agencies SCSEP is a training program designed to meet the needs of participants striving for economic security SCSEP is also designed to help meet the unmet service needs in the community Host agencies provide the venue for achieving this goal while receiving person-power to help achieve their mission

53. 53 SCSEP and Host Agency Critical Partnership Participants primary experience in SCSEP takes place at the host agency Majority of program funds are expended on the community service employment and training experience Creating new and/or expanding existing community services remains a major SCSEP goal Performance measures include indicators around the subsidized experience

54. 54 Host Agencies Must Meet the Following Criteria: 501 (c)(3) private non-profit organization OR Public agency NOTE: Assignments at religious or faith-based organizations: ?Must provide a service open to all community residents ?Cannot involve any form of worship or prayer

55. 55 SCSEP Expectations of Host Agencies Meaningful on-the-job training Support for participant�s IEP and job search Opportunity to help meet service needs in the community

56. 56 Development of Host Agency Participant Assignment Descriptions Upon developing host agency agreement General description only of possible community service assignments Following participant assessment Final agreement on assignment description Should meet participant training needs and fit into host agency services Dated and revised when duties are substantially changed

57. 57 Host Agency Assignment Description Must Include: Assignment title Duties and responsibilities (detailed description) Host agency identification Hours and days of week Name and title of supervisor Criteria for selection any particular skills, experiences or training requirements for the assignment Training needed to perform duties and/or to be provided by host agency Date

58. 58 Role of Participants and Supervisors at Host Agencies Participants: Acquire new skills/update existing skills; gain greater self confidence; learn new workplace systems and procedures; update resume; provide valuable community services Supervisors: Provide workplace and task orientation; on-the-job training; skill and personal development assistance based on participant IEP; encouragement in job search; evaluation of participant progress; upgrading of tasks or assignment of new tasks if possible

59. 59 What a Host Agency Agreement Should Look Like Commitment of host agency must: Provide support to participant Provide skill training and supervision in learning/practicing new tasks Allow participant to attend meetings, go on job interviews, etc. Consider hiring participant if appropriate opening occurs Provide safe working environment Agency orientation to participant Abide by agreed upon work schedule Submit properly prepared/signed time sheets Provide periodic performance review and annual performance evaluation Honor maintenance of effort, volunteer service prohibition, and non-discrimination assurances No supplementation of wages Time frame of agreement Must be signed and dated (Renewed each program year) 501 (c)(3) documentation attached For host agencies not a unit of government

60. 60 Projects Responsibility for Monitoring Host Agencies Items for review and discussion: Compliance with host agency agreement Supervision and participant training Participant progress in learning tasks in position description and/or overcoming personal barriers Ability to hire Notification of pending participant rotation (when appropriate) Annual safety check; more frequent if workers compensation claims warrant

61. 61 Section F: Workforce Investment Act (WIA) and One-Stop Career Centers SCSEP mandated partner of the Workforce Investment Act Coordination & collaboration with One-Stop Career Centers

62. 62 SCSEP Mandated Partner of the Workforce Investment Act Required - Memorandum of Understanding with all Local Workforce Investment Boards in the Local Workforce Investment Area

63. 63 Coordination and Collaboration with One-Stop Career Centers Items to negotiate with Local Workforce Investment Boards Referral process for non-eligible applicants Reciprocity of assessment/IEP Job search assistance Intensive/training services

64. 64 Section G: Maintenance of Effort (MOE) Maintenance of Effort Maintenance of Effort Violations

65. 65 Maintenance of Effort Employment of a participant funded under SCSEP permissible only in addition to employment that would otherwise be funded SCSEP must increase employment opportunities

66. 66 Maintenance of Effort (MOE) Violations � SCSEP Assignments Must Not: Displace current workers Impair existing contracts Substitute SCSEP-funded positions for existing federally assisted jobs Employ participants to perform work that is the same or substantially the same as that performed by persons on layoff

67. 67 Section H: SCSEP Record Keeping and Files Record Keeping Responsibilities Files � Hard or Electronic Copy Participant Files Host Agency Files Fiscal Files Management Files

68. 68 Record Keeping Responsibilities The Project Director is ultimately responsible and accountable Remember, if it�s not in writing, it didn�t happen Also, if it�s not signed, it�s not valid

69. 69 Files � Hard or Electronic Copy How confidentiality will be maintained Must notify CDA immediately of any potential breach Must be readily available for CDA review Must be retained for 3 years following grant closeout

70. 70 Participant File Content Enrollment information (participant form; signed and dated) I-9 (signed and dated) Worksheet to determine income eligibility (signed and dated) Eligibility documentation (with project director and participant signature) Recertification information and documentation Signed waiver if offer of annual physical exam refused Signed acknowledgement of orientation Assessment (with twice per year updates) IEP (with updated actions) Community service assignment(s) with position descriptions Any personnel actions as appropriate (IEP warnings, grievances, etc.) Case notes with case worker signature or initials Exit data and documentation (including retention follow-ups and earnings)

71. 71 Host Agency File Content Current signed and dated Host Agency Agreement (with Federal Employee Identification Number�FEIN) Current 501 (c)(3) [unless a public agency] Authorized signature forms Acknowledgement of orientation Annual safety evaluation reports Annual monitoring reports (and any necessary follow-up documentation) Case Notes with appropriate signature or initials

72. 72 Fiscal File Content Time cards Signature and dates No modifications (white-out) Payroll documentation Worksheets corresponds with general ledger No modifications (white-out) In-kind documentation Signed and dated Up-to-date

73. 73 Management File Content Signed vendor contracts Coordination activities WIA MOUs State Plan participation Equitable Distribution agreements AAA linkages Coordination with other SCSEP grantees Employer outreach activities Community visibility activities

74. 74 Section I: FYI � Other SCSEP Information SCSEP Web-Based Database Collection System � SPARQ SPARQ Data Collection Handbook available at: http://www.charteroakgroup.com/pdf/DataCollectionHandbookRev6_4_19_10Final.pdf Performance Measures and Goals California Funding Successful Projects Have

75. 75 SCSEP Web-Based Database Collection System -- SPARQ For fiscal Year 2004/05 - DOL implemented SPARQ (SCSEP Performance and Results Quarterly Progress Report system) Web-based system for collecting SCSEP data required under new regulations Management Reporting � real time program data and performance  New performance measures Data Validation SPARQ Data Collection Handbook available at: http://www.charteroakgroup.com/pdf/DataCollectionHandbookRev6_4_19_10Final.pdf If you have questions regarding database issues like downloading the database onto the designated computer in your office or trying to decipher the errors on the DQR, you would send your question the Bill and his staff at Mathematica. If you have questions regarding program requirements and the rational of what information goes into a particular field on the 4 form used to input information into the database, you would send your question to Bennett at COG. If a AAA acquires a new provider the information in the database must be transferred to the new provider or they will have to go through all the original steps to download the DCS to a computer in their office and create their grantee code profile. If a AAA decides to provide direct service for the first time, they will have to go through all the original steps to download the DCS to a computer in their office and create their grantee code profile. Mathematica can assist you with this task.If you have questions regarding database issues like downloading the database onto the designated computer in your office or trying to decipher the errors on the DQR, you would send your question the Bill and his staff at Mathematica. If you have questions regarding program requirements and the rational of what information goes into a particular field on the 4 form used to input information into the database, you would send your question to Bennett at COG. If a AAA acquires a new provider the information in the database must be transferred to the new provider or they will have to go through all the original steps to download the DCS to a computer in their office and create their grantee code profile. If a AAA decides to provide direct service for the first time, they will have to go through all the original steps to download the DCS to a computer in their office and create their grantee code profile. Mathematica can assist you with this task.

76. 76 Performance Measures and Goals forFY 2008-09Performance Measures Goal CDA Nation Entered Employment Service Level  Community Service Hours Entered Employment � 6 month Retention Average Earnings  Service to Most In Need - average barriers 43.6% 37.2% 47% 175% 144% 161.7% 85% 87.6% 81.9% 70.5% 70% 79.9% $9,296 $9,526 $6,697 2.18 2.26 2.54 The 2000 amendments to the OAA established the performance measures and DoL established goals for each measure. Customer satisfaction has three types of satisfaction, employer, participant, and host agency. Each has a return rate of 70%, which means that 70% of the surveys mailed must be returned and completed. You should have received a Program Memo (PM) by now requesting your project narrative for FY 05-06. The performance measures are also listed in that PM.The 2000 amendments to the OAA established the performance measures and DoL established goals for each measure. Customer satisfaction has three types of satisfaction, employer, participant, and host agency. Each has a return rate of 70%, which means that 70% of the surveys mailed must be returned and completed. You should have received a Program Memo (PM) by now requesting your project narrative for FY 05-06. The performance measures are also listed in that PM.

77. 77 California Funding Funding 2010/2011: Federal funding - $10.2 million; 1,056 participant positions General Fund eliminated 2008/2009 � AAA�s must provide federal match PY 2010 Appropriations Act SCSEP Additional Funding � $4.2 million; 309 participant positions

78. 78 Successful Projects Have Assessments; Community service assignments; Training; IEPs; Working relationships with One-Stop Career Centers; Case management; Exit management; Employer placements; and Follow-up

79. 79 Index � Section A: Overview of the SCSEP Program � page 3 The Purpose of SCSEP � page 4 History of SCSEP � page 5 SCSEP Flow Chart � page 6 Federal Oversight � page 7 California SCSEP � page 8

80. 80 Index � Section B: U.S. Department of Labor (DOL) and California Department of Aging (CDA) SCSEP Responsibilities � page 9 DOL Responsibility to CDA � page 10 CDA Responsibility to DOL � page 11

81. 81 Index � Section C: CDA Responsibilities to SCSEP Projects � page 12 Distribute Grant Award to Projects � page 13 Equitable Distribution of Project Slots Between CDA Projects and Nationals Operating in California � page 14 Training and Technical Assistance to Projects � page 15 Transmittal of Policy Guidance to Projects � page 16 Aging Network Coordination Requirements � page 17 Monitoring of SCSEP Projects � page 18 What Does the SCSEP Analyst Monitor? � page 19

82. 82 Index � Section D: SCSEP Project Responsibilities to Participants � page 20 Recruitment of Eligible Participants and Enrollment Priorities � page 21 Enrollment Priorities � page 22 Eligibility Documentation -- page 23 Eligibility Determination � Family -- page 24 Eligibility Determination � Income� page 25 Includable Income for Determining Eligibility � page 26 Excludable Income for Determining Eligibility � page 27 Enrollment � page 28 Participant Wage and Fringe Benefits (PWFB) � page 29 Fringe Benefits � page 30 Community Service Assignment - Subsidized Placement � page 31 Participant Orientation � page 32 Required Services � page 33 Individual Employment Plan (IEP) and Assessments � page 34 Assessment � page 35

83. 83 Index � Section D: SCSEP Project Responsibilities to Participants Continued SCSEP Funds Can Support -- 36 Specialized (occupational) Training Options � page 37 On-the-Job Experience (OJE) Basics and Placement Options � page 38 OJE Basics � page 39 Three OJE Placement Options � page 40 OJE � Projects Must Negotiate a Contract with the Employer � page 41 SCSEP Participant Durational Limits and Waivers � page 42 Durational Limits Waiver � page 43 Recertification Requirements � page 44 Participant Reassignment or Rotation � page 45 Supportive Services � page 46 Examples of Supportive Services � page 47 Post-Placement Follow-up First Six (6) Month Period (Retention) � page 48 Post Placement Follow-up at 12 Month Period � page 49 Participant Termination � page 50

84. 84 Index � Section E: Project Oversight of Host Agencies � page 51 Role of Host Agencies � page 52 SCSEP and Host Agency Critical Partnership � page 53 Host Agencies Must Meet the Following Criteria � page 54 SCSEP Expectations of Host Agencies � page 55 Development of Host Agency Participant Assignment Descriptions � page 56 Host Agency Assignment Description Must Include � page 57 Roles of Participants and Supervisors at Host Agencies � page 58 What a Host Agency Agreement Should Look Like � page 59 Projects Responsibility for Monitoring Host Agencies � page 60

85. 85 Index � Section F: Workforce Investment Act (WIA) and One-Stop Career Centers � page 61 SCSEP Mandated Partner of the Workforce Investment Act � page 62 Coordination and Collaboration with One-Stop Career Centers � page 63

86. 86 Index � Section G: Maintenance of Effort (MOE) � page 64 Maintenance of Effort � page 65 Maintenance of Effort Violations � SCSEP Assignments Must Not � page 66

87. 87 Index -- Section H: SCSEP Record Keeping and Files � page 67 Record Keeping Responsibilities � page 68 Files � Hard or Electronic Copy � page 69 Participant File Content � page 70 Host Agency File Content � page 71 Fiscal File Content � page 72 Management File Content � page 73

88. 88 Index � Section I: FYI � Other SCSEP Information � page 74 SCSEP Web-Based Database Collection System � SPARQ � page 75 Performance Measures and Goals for FY 2007/08 � page 76 California Funding � page 77 Successful Projects Have � page 78