Acadia: Accelerating the Journey to Private Cloud New Hire Orientation

1. Acadia:Accelerating the Journey to Private CloudNew Hire Orientation

2. What We’ll Cover Today… • Acadia Overview • IT • Travel & Expense Basics • Payroll & Benefits

3. HR Vision Build and sustain a high performance organization through the deployment of best-in -class HR programs and initiatives that support a culture of excellence and execution and foster employee growth and development driving business results and maximizing shareholder value.

4. Brian Miller Burney Barker Todd Pavone Blake Salle´ Tim Page Erin McSweeney Craig Zajac Bob Taccini Phil Harris Services Sales SP & Public Sector VP, Solutions Sales SI Sales Enterprise Human Resources Legal Finance Product Engineering Acadia Executive Team Michael Capellas CEO

5. Accelerating the Journey to the Private Cloud…

6. Acadia Charter • Acadia is a joint venture between Cisco and EMC with Financial Investment from VMWare and Intel • Combines market leadership in networking, storage, and virtualization • Part of a broader partnership effort enabling business infrastructure virtualization • Created to accelerate adoption of the private cloud architecture • Develop an integrated, end-to-end solution with products from the parent companies • Focused on the virtualized data center market • Targeting enterprise and service provider customers • Provide services direct and through channels/services providers • Designed to enable a world class ecosystem of outsourcers, SI’s and service providers to deliver one of the following: • Identical Acadia services • Sub-set or superset of Acadia capabilities

7. Virtual Computing Environment (VCE) Converged Infrastructure and Cloud Computing Integrate ImproveIT Economics & Efficiency AccelerateCustomer Innovation & Increase IT Agility Virtualization Infrastructure Mgt. Storage Compute Network Services CHAPTER NAME

8. What’s In It For ACADIA Customers? • Leverage the integrated power of three industry leading technology companies through one relationship • Best-of-breed technology • Early roadmap insights • Deep technology and best practice expertise • Accelerate support for new business initiatives • Accelerate and scale business growth • Optimize ROI on infrastructure investments • Lower costs and risks with standardized, pre-built and validated infrastructure • Improve time-to-value with repeatable, proven methodologies and best practices • Ensure ongoing optimized performance with Vblock Infrastructure Healthchecks Accelerate Your Virtualization and Private Cloud Initiatives

9. Current Business Overview VCE/ACADIA were compressed into one unified Organization Majority of Leadership Team in place • 2 Openings: CMO and SVP Strategy and Bus. Development Charter remains the same Current Headcount is ~250; forecast is ~950 by year end Corporate Headquarters is Dallas but will have presence on West Coast, Boston, Atlanta and Cork, Ireland. Current Bookings to date exceeded plan with projections of $100M for Q3 and $150M for Q4. 50% Q//Q Growth projected. Market potential $15B CHAPTER NAME

10. Introduction to IT…

11. Agenda - IT • Introductions • Acadia IT Overview • End User Computing • Laptop & Mobile Devices • VPN • Collaboration Solutions • Email / Calendaring • Cisco WebEx Meetings & Connect • eRoom • Dallas, TX Orientation • Support & Escalation Approaches

12. Acadia IT Overview • Key Guiding Principles • Desire to present a unified customer experience • Desire to enable the entire company with easy processes and tools to allow for simplified and fulfilling customer experience • Pursue a ‘Hybrid Integration’ Approach between Acadia IT and EMC IT for back office and infrastructure needs • Enable and scale… • State of Enablement, Q3 - 2010 • Unified Identity Management, Calendaring/Messaging (Email), and Collab Platforms • Ability to scale hiring on standard platforms (EUC, Email, Collab) • Dallas, TX Corp HQ on production network/telecom/security platform (EMC Powered) • Initial build of Framingham, MA Completed

13. End User Computing – Laptops & Mobile • Laptops • All Acadia personnel will be provided a laptop • You should already have your username and password to login • Standard and engineering laptops are based on Windows XP • Mobile Devices • Depending upon your role you may or may not be provided: • Mobile phone • You can transition your device into Acadia, we will handle the billing, etc • Please see your manager for guidance • Wireless / Data Card • Please see your manager for guidance

14. End User Computing - VPN • VPN • How To Enable Your VPN • Step 1: Assign a Key FOB PIN • Step 2: Log Into VPN • When To Use? • When working outside of an Acadia office (home/hotel)*** • Wireless - when working in the Acadia Dallas HQ or EMC offices to use the wireless • Aberdeen / Pizza Hut – NOT yet on the EMC/Acadia corporate environment, targeting Oct 1 • Acadia-04 • Password – ‘acadiawin$’

15. End User Computing – VPN, Home Office 1 – Launch VPN Client 2 – Launch VPN Connection

16. End User Computing – VPN, Acadia Dallas,EMC Wireless 1 – Launch VPN Client 2 – Launch VPN Connection

17. Collaboration Solutions For You • Email / Calendaring • All*** Acadia personnel are available to email and schedule via your Outlook and mobile devices • Cisco WebEx Services • Meetings – Provides online meetings, voice/video conferences • Log in here: • http://acadiainc.webex.com • Connect – Provides chat, voice, video, desktop sharing, file sharing and end user-provided online spaces with Acadia and extended teams • Download software from here: http://download.webexconnect.com/connect/webexconnect.exe • Acadia eRoom • Corporate repository and de facto storage location

18. Dallas, TX – IT Key Items • Network Access • To connect to Outlook/email, you will need to be on the network via a cable connection. • If you choose to use the wireless network, you will need to: • Connect to the ‘EMC Wireless Internal’ network • Connect via VPN • Phones • You will be provided a land line phone (VOIP-based) that can be used via physical handsets and soft phones • Printing, Fax, and Scan • Printing and fax services are both available on the 5th and 3rd floors • How to print instructions are posted to the eRoom

19. IT Support & Escalation Approaches • Global Help Desk • EMC provides our global help desk services • By Phone – • 1-877-800-8126 • Be prepared to state your employee ID/badge #, your office location (for now it will be Dallas, TX), and phone # • By Email • Send an email to ‘ITGlobalServiceDesk@emc.com’ • Alias address looks like this:

20. IT Support & Escalation Approaches • Acadia IT • Self Serve Location in eRoom • https://eperoom03.emc.com/nsepn/webapps/qxxpomlus1412411966ekohzybys83362/eRoom/CDMA/ProjectAlpine/0_1789a • Call • Jeff Milligan @ 214.429.3691 • Mark Badeau @ 781.454.9307 • Email • jeff.milligan@acadia.com • mark.badeau@acadia.com • Connect IM

21. IT Support & Escalation Approaches – Who to Engage?

22. IT Support & Escalation Approaches –Who to Engage? • If you are unsure – you can always call me and we will figure it out. • We continue to learn… • For the next month or so, feel free to include us on anything as we are still working towards a ‘steady state ‘on the systems and solutions we are rolling out. • IF you are having an issue – chances are that someone else may also in the near future, we will all benefit if you keep me inform

23. Travel & Expense

24. Travel Basics • All business travel reservations should be made through American Express • Access will be granted to Cliqbook by Friday • All air travel class is coach • Travelers must use preferred carriers whenever possible • Westin Galleria and Sheraton of Framingham are our preferred hotel vendors • Should choose the lowest logical fare possible • Please refer to the Acadia T&E Policy, Version 2.0

25. Expense Basics • All airfare booked through American Express will be direct billed to Acadia • AMEX Corporate Cards should be used to cover all other expenses • Applications are available in eRoom • Expenses should be submitted within two weeks from completion of trip • Expense form available in eRoom • Expenses should be forwarded to expenses@acadia.comafter receiving manager approval in e-mail and will be reimbursed with your next available paycheck • Seconded employees should submit their expenses through their respective parent company system

26. Payroll & Benefits

27. Payroll • Acadia pays bi-weekly, 26 pay periods a year • Pay is one week in arrears • All benefit deductions are based on the 26 pay periods. • Direct deposit only, however, until setup paycheck is live • When you receive your first pay statement, go to www.paystatements.adp.com and click “Register Now” • Information on first payroll statement should be used to register for receiving your online pay statements

28. Paid Time Off Vacation/sick days prorated based on start date. Time & Attendance • eTime - Web-based time entry for self reporting • Used to report exception time for salaried employees • Bi-weekly email reminders will be sent with link • Link: https: //eetime21.adp.com/q92e/logon • Login with Badge # (six digits) • Password is date of Hire: MMDDYYYY • Note: After first log-on it will prompt you to change password.

29. Benefits Available to You and Your Family • Investment Plans • 401k Savings Plan • Flexible Spending Accounts (FSAs) • Health Care • Health • Medical Plan • Dental • Vision Disability Short Term Long Term Life Insurance Basic Group Term Life Accidental Death & Dismemberment Business Travel & Accident Supplemental Life Dependent Life

30. Benefit Eligibility • Work 30 or more hours per week (for most benefits) • Eligible Dependents • Spouse • Qualified Domestic Partner – affidavit and imputed income tax required • Basic Dependent Child Definition (applies to all plans): • Unmarried children up to age 19 or to age 25 if full-time student. • Permanently disabled children regardless of age

31. Blue Cross Blue Shield of Texas (PPO) In-Network Annual Deductible: $500/$1,500 Xray & Lab: 100% after deductible Hospitalization: 90% after deductible Outpatient Surgery: 90% after deductible Out-of-Network Annual Deductible: $500/$1,500 Xray & Lab: 70% after deductible Hospitalization: 70% after deductible Outpatient Surgery: 70% after deductible • Option to use In-Network or Out-of-Network benefits • No Referrals Necessary • Co-pays: • $15 for Preventive Visits • $40 for Urgent Care • $100 for Emergency Room • Plan Features

32. Dental: MetLife MetLife Dental Premier

33. Vision: Vision Service Plan (VSP) Out-of-network benefits also available. Please use your SSN when accessing services or visiting the VSP web site. Be sure to provide this information to covered family members, if appropriate.

34. Healthcare Flexible Spending Account (FSA) SHOULD PRESENT FINANCIAL BENEFIT EXAMPLE Remember to estimate your expenses from your date of hire through December 31, 2010.

35. Disability Plans: Short Term Disability (STD) • Pays 100% of weekly benefits salary up to $1,150 • Automatically enrolled • 7 calendar-day elimination period • Benefit payable up to 12 weeks • Cost covered by Acadia • STD Buy-Up Option • Benefits salary over $60,000 • Automatically enrolled • Increases benefit to 100%, up to the weekly maximum of $2,500 • Bi-weekly employee cost based on benefits salary is shown in your My Acadia Benefits booklet If you waive this coverage, proof of insurability will be required for this coverage in the future.

36. Disability Plans: Long Term Disability (LTD) • Pays 66 2/3% of monthly benefits salary up to $5,000 • Automatically enrolled • 13 week elimination period • Cost covered by Acadia • LTD Buy-Up Option • Benefits salary over $90,000 • Automatically enrolled • Benefit remains at 66 2/3%, with an increase of up to a $15,000 monthly maximum • Bi-weekly employee cost based on benefits salary is shown in your My Acadia Benefits booklet If you waive this coverage, proof of insurability will be required for this coverage in the future.

37. Life Insurance: Coverage Basic Group Term Life - up to $1,500,000 maximum; employee cost based on benefits salary Accidental Death & Dismemberment (AD&D) - no employee cost, up to an additional $1,500,000 maximum Business Travel Accident - no employee cost, principal benefit $300,000 (may vary) Must complete Beneficiary Designation Form.If you waive this coverage, proof of insurability will be required for this coverage in the future.

38. Life Insurance: Supplemental Life Insurance Additional 1x, 2x, or 3x benefits salary available Coverage not to exceed $1,500,000 (combined with Basic) Guarantee issue is the lesser of 2x benefits salary or $500,000 Coverage is portable

39. Life Insurance: Dependent Life Insurance • Available for spouse, domestic partner & children • Guarantee issue • Spouse/Domestic Partner: $10,000, $20,000 or $30,000 • Child: $5,000 or $10,000 • Additional Coverage with Evidence of Insurability • Spouse/Domestic Partner: up to $100,000 maximum • Cost based on amount elected and spouse’s/domestic partner’s age • Coverage is portable

40. Investment Plans: ACADIA 401(k) Plan Complete an online Beneficiary Designation Form at www.401k.com. 2010 IRS Contribution Limit is $16,500 2010 IRS “catch-up” Contribution Limit is $5,500, available to employees age 50 or older ACADIA match is 6% dollar for dollar up to $750 per quarter Match is immediately vested Must work 20 or more hours per week May contribute pre-tax 1–50% of pay Access to 28 fund options Change fund investments any time

41. How to Enroll • Fill out Benefits Enrollment Form in packet • Scan and email benefits forms to benefits@acadia.com • Coverage begins TODAY for all benefits except Medical – effective the 15th of the month • Cost of COBRA(medical) will be reimbursed should you need it and will be prorated from your start date to eligibility date. Must sign up for medical plan to be eligible. • Cards can take 4-6 weeks to receive; policy numbers available in the eRoom in the interim

42. Where to go for forms and help… • Acadia eRoom: Contains forms, policy documents, and plan descriptions • Contacts • Diana Rubin: diana.rubin@acadia.com (Benefits) • Taryn Beaudoin: taryn.beaudoin@acadia.com • Mark Badeau: mark.badeau@acadia.com (IT) • Jeff Milligan: jeff.milligan@acadia.com (IT)

43. To Do List & Key Dates/Activities To Do’s – All employees Complete Direct Deposit, W-4, and I-9 forms Enroll in Benefits Register for iPay for online access to your payroll information (after receiving first paycheck)