1 / 61

Emotional & Social Intelligence Emotion = to move

Emotional & Social Intelligence Emotion = to move. Plan for the afternoon. Only an overview! Definition – What is E.&S.I.? Why does it matter? Digging below the surface to the layers that really drive us... C.S.A. Explore through exercises. Plan for the afternoon.

boyd
Download Presentation

Emotional & Social Intelligence Emotion = to move

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Emotional & Social Intelligence Emotion = to move

  2. Plan for the afternoon • Only an overview! • Definition –What is E.&S.I.? • Why does it matter? • Digging below the surface to the layers that really drive us... • C.S.A. • Explore through exercises

  3. Plan for the afternoon • Definition –What is E.&S.I.? • Why does it matter? • Digging below the surface to the layers that really drive us... • C.S.A.

  4. Definitions of Emotional and Social Intelligence

  5. In pairs, what do you think?

  6. Definitions of E & S.I. • The Mayer-Salovey model: The ability to perceive, understand, manage and use emotions to facilitate thinking

  7. Definitions of E & S.I. • The Goleman model An array of emotional and social competencies that contribute to managerial performance

  8. Definitions of E & S.I. ‘The capacity for recognising our own feelings and the feelings of others, for motivating ourselves, for managing emotions well, in ourselves and in our relationships.’

  9. Definitions of E & S.I. • The Bar-On model A cross-section of interrelated emotional and social competencies, skills and facilitators that impact intelligent behaviour.

  10. Key Words for E&SI • Facilitate Thinking • Managerial Performance • Motivational Ability • Impact on Intelligent Behaviour

  11. So Corrigan’s Summary..... • Emotional awareness • ‘What is going on within me?’ • ‘What’s happening with the person opposite?’ • How can I use this awareness to improve outcome for me and them? • Inform our thinking • Improve our Management Ability • Improve our ability to Motivate others • Improve our Behaviour! • Enables us to handle change/adapt/stress

  12. Plan for the afternoon • Definition –What is E.&S.I.? • Why does it matter? • Digging below the surface to the layers that really drive us... • C.S.A.

  13. Why does it Matter? First exercise: 2mins in pairs: Think of areas of your life that this concept might affect

  14. Consultations?

  15. Stressful situations?

  16. C.S.A.?

  17. Get the better of Colleagues? Cope with their Misbehaviours?

  18. Relationships at home?

  19. Stress? Awareness of WHY and HOW to manage

  20. Leadership? Do you want to be a leader?

  21. Evidence of enhanced career success

  22. Why does it Matter? • Impacts-Leadership capability & effectiveness • Informs us in every aspect of our job: • Consultations • Partners meetings • Motivating our team • Our ability to handle Stress • Home life! • Better able in managing: • Conflict • Influence & inspiration • It can be learned..otherwise no point!

  23. Intellect?

  24. Emotional Intelligence • 1998 Goleman - IQ vs EQ • Emotional intelligence predicts success • Emotional competencies can be developed • It takes time to acquire new competencies

  25. Second Exercise • Think of the best leader you have ever known • What was it about their behaviour that made them so good?

  26. Third Exercise • Think of the worst leader you have ever known • What was it about their behaviour that made them so bad?

  27. What are the best emotions to generate to increase team effectiveness?

  28. Emotions • Glad • Sad • Mad • Scared

  29. Learned fearfulness …results in fear conditioning

  30. What are the best emotions to generate to increase team effectiveness? What is your experience?

  31. Leading a Team • In your life, ‘Team’ = • Patient-Doctor • Practice staff • Partnership • Home! • Others?

  32. Leadership Styles Handout

  33. Look at the arrows…

  34. Leadership Grid Handout

  35. E&S.I. In Leadership Emotional Intelligence Positive Impact on Others

  36. Film Clip • For ‘Business Promotion’ read ‘Better Partnership & Team effectiveness’ http://www.youtube.com/watch?v=Obd-h278BZY

  37. Exercise 4 Place stickies onto charts

  38. Plan for the afternoon • Definition –What is E.&S.I.? • Why does it matter? • Digging below the surface to the layers that really drive us... • C.S.A.

  39. What drives behaviour/ ‘styles’? Who am I..really?

  40. Johari Window I can’t see, but others can Neither I nor others can see Others can see I can see I can see but others can’t

  41. Emotional Intelligence http://www.youtube.com/watch?v=fXY1rxQEcCo

  42. So what DRIVES us???

More Related