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Safe Harbor Statement The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions.The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
Oracle ApplicationsPath to the Future Chris Leone Senior Vice President Oracle Product Development
Oracle Cloud: Mission Bring Oracle’s leading Enterprise Technology and Business Applications Software to any customer or partner, anywhere in the world, through the Internet
Investment in Innovation and Integration MORE THAN $24B IN R&D SINCE 2004 Figures in GAAP
Oracle’s Continued Commitment Applications Unlimited Strategy • Choice • Remain on existing applications • Upgrade to new release • Deploy additional modules • Adopt Cloud Technologies • Value • Dedicated development teams • Continued product releases • Visibility • Customer driven product roadmaps • Time • No forced upgrade • Oracle life time support
Complete Choice Value delivered based upon your preference Lifetime Support The most comprehensive support policy available. Applications Unlimited Commitment to ongoing enhancements & support of Oracle Apps. Co-Existence Apps designed to add value & work with your existing investments. Premier Extended Sustaining 0 5 8 Years from Release G/A
Design Goals Oracle Applications Application Breadth Open Industry Standards Service-Oriented Architecture Self Service Embedded Innovation (Social, Mobile, Big Data) Modern User Interface Enterprise Grade Security
APPLICATION CLOUD
Today’s Innovation Imperatives • By 2014, 90% of companies will support their applications on personal mobile devices • 65% of companies say that social media is a significant or critical risk to their brand reputation SOCIAL MOBILE Text • 56% of executives believe the cloud will make their organizations more agile and competitive. • 90% of Fortune 500 companies will have a big data initiative in place by the end of 2012 CLOUD BIG DATA
Social Commerce Social Marketing SOCIAL FOR THE ENTERPRISE Social Service Social Selling Social Recruiting Social Collaboration Social HR
Social Relationship Management ERP Marketing Sales Service HCM Talent Social Network Embedded Social Experience Social Data Social Marketing Social Engagement & Monitoring
Big Data and Your data Geolocation data Sensor data ERP HCM Images Big Data • New data types • New data sources • Large amounts of data Your Data • Identify new relationships • Discover behavior patterns • Project predictive outcomes Big Data Your Data Web logs CRM Sentiment data Documents
Big Data in the Oracle Cloud Service ACQUISITION PERFORMANCE • Powered by Oracle’s Big Data Architecture • Based on Exalytics and OBI technology • Combines descriptive and predictive analytics • HCM and Big Data • Generate Talent Acquisition Insights • Analyze process efficiency and sourcing effectiveness • CRM and Big Data • Marketing Campaign Effectiveness • Service Reputation Monitoring • Big Data ATTRITION BENCHMARK
Oracle Mobile Platform Secure enterprise data at every layer—database, business logic and user interface Connect your enterprise and mobile applications Build applications oncethat run on any device ORACLE’S MOBILE PLATFORM
Oracle Apps in the Cloud Mobile Strategy Cloud Apps for Tablets Cloud Apps for Mobile Web Cloud Apps for Smartphones
Oracle Cloud Service Complete and integrated Faster innovation Better user experience
Complete Solutions in the CloudThe New Generation of Application Services Enterprise Resource Planning Sales Service Marketing Human CapitalManagement TalentManagement Enterprise Performance Financial Reporting Social Services Platform Services Common Infrastructure Services
Oracle Applications Cloud Services Human Capital Management (HCM): Global Human Resources Cloud Workforce Optimization • Workforce Management • Workforce Rewards
Oracle Applications Cloud Services Human Capital Management (HCM): Talent Management Cloud • Workforce Reputation Management Recruiting & Onboardng Learning & Development Preview • Performance & Succession
Oracle Applications Cloud Services ERP Cloud & SCM Cloud • Project Managementand Execution Financials Project Portfolio Management • Value Chain Execution • Product Value Chain Preview Procurement
Financial Planning Comprehensive Budgeting Oracle Applications Cloud Services Enterprise Performance Management Cloud:Now in Preview – GA H2 CY 2013 • Enterprise Planning • Financial Reporting • Management Reporting • Financial Data Quality • Integration with General Ledgers
Customer Examples HCM Cloud, ERP Cloud, EPM Cloud, and SCM Cloud
Oracle Applications Cloud Services Sales Cloud Sales Force Automation Territory and Quota Management Incentive Compensation • Customer Data Management • Sales Forecasting Partner RelationshipManagement
Oracle Applications Cloud Services Service Cloud • Web Customer Service Policy Management Knowledge Management • Field Service Cross-Channel Contact Center • Customer Data Management
Oracle Applications Cloud Services Now in Preview – GA H2 CY 2013 • Web Commerce • Content Marketing • Web Commerce • Recommendations • Experience Management • Content Preparation • Content Lifecycle Management • Content Syndication
Customer Examples Sales Cloud and Service Cloud
Oracle Applications Cloud Services Marketing Cloud Contact and Lead Management Marketing Measurement Campaign Management • Customer Data Management Loyalty Management Social Marketing
Customer Examples: Marketing Cloud—Eloqua Source: Scott Brinker, chiefmartec.com
Strategic Investments Roadmap Initiatives • Expanded Globalization of HCM and ERP • Value Chain Planning and Execution • Commerce Solutions including Order Capture • Self Service Portals for all applications • Enterprise Planning and Financial Reporting and Budgeting • Industry Templates including Financial Services, Public Sector, Real-Estate, and Higher Education
Oracle Cloud SaaS Social Relationship Management Social Listeningand Engagement Social Marketing Social Data and Insight Social Networkingand Collaboration Social Foundation (Data Mgmt, Integration Tools, Process Automation, Analytics)
CUSTOMER SUCCESS
Customer Recommendations Upgrade Coexist Transform • Upgrade features and performance with current apps and technology • Business Value with co-existence opportunities • Transform your business adopting full suite capabilities
Upgrade and Optimize Upgrade to the latest applications and technology versions R12.2 R9.2 R8.2
Shanghai General Motors Shanghai-based vehicle manufacturer that produces a range of cars, including the brands Buick, Chevrolet, and Cadillac. Live Shanghai GM wanted to share human resource (HR) information, previously only accessible by the HR department, with vehicle production workshop sections and other teams and groups improving manager self-service and visibility of performance metrics. • PeopleSoft HCM: • PeopleSoft Human Resources • PeopleSoft Global Payroll • PeopleSoft ePerformance • PeopleSoft Recruiting Solution • Generated HR reports in real time rather than 15 days • Redeployed 50% of staff responsible for manual HR processes to more value-added tasks • Reduced the time taken to calculate salaries from three days to half a day Challenge Solution Result
Emerson Emerson Upgrades Enterprise Resource Planning System, Gains Advantage of New Payroll Functionality Live Emerson Upgrades Enterprise Resource Planning System, Gains Advantage of New Payroll Functionality. To take advantage of new functionality, specifically around advanced benefits, Emerson. Upgraded to Oracle E-Business Suite Release 12.1 • Oracle E-Business Suite: • Oracle Human Resources • Oracle Payroll • Oracle Advanced Benefits • Oracle Self-Service Human Resources • Oracle iRecruitment • 16K Employees on a single global instance • 12K employees receiving W2’s are always current • Upgrade over 2 weekends • Plans on expanding to Talent Management and Learning Management, and Self-Service Challenge Solution Result
Coexist Extend Existing Capabilities by leveraging the Oracle Cloud Service Enterprise Resource Planning Sales Service Marketing Human CapitalManagement TalentManagement Enterprise Performance Financial Reporting Social Services Platform Services Common Infrastructure Services
Coexistence is the on-going integration of New Applications to AU Applications Unlimited (AU) – PeopleSoft, eBusiness Suite, Siebel, (JDE) Support On Prem to Cloud and Cloud to Cloud service integrations Delivered CoexistenceSample of Delivered Coexistence Processes Fusion Talent Management Fusion Governance, Risk, & Compl. Taleo Recruiting & Learning to Fusion Fusion Product Data Hub Taleo Recruit/Learning/Talent to AU Fusion Customer Data Hub Fusion Procure to Pay Fusion Incentive Compensation Fusion Sourcing, Spend, & Contracts Social Relationship Management RightNow to Fusion Sales & Marketing Data & Java Cloud Service RightNow CX to AU Identity Management & SSO
National Oilwell Varco Designer, manufacturer and vendor of equipment and components used in oil and gas drilling and production, as well as oilfield inspection, supply chain integration and other services for the upstream oil and gas industry. Live National Oilwell Varco wanted to improve its talent retention and automate its talent management processes with a solution that had mobile capabilities and would appeal to the college graduates it wanted to attract. • Oracle HCM Cloud Service: • Fusion Talent Mgmt • Fusion Performance Mgmt • Fusion Goal Mgmt • Fusion Compensation Mgmt • Transactional BI • E-Business Suite Coexistence • Improved employee adoption • Improved employee development • Attracted new talent Challenge Solution Result
Mutuelle Assurance Instituteur France A mutual insurance company offering life, health, accident, automobile, and property coverage, as well as online insurance and advisory services to 2.8 million members in France. Live MAIF needed to implement a new HR strategy and compensation model to foster employee communication, promote professionalism, increase performance and enhance employees’ career paths. • Oracle HCM and Talent Mgmt Cloud Service: • Fusion Talent Mgmt • Taleo Learn • Taleo Recruiting • Transactional BI • Non-Oracle Coexistence • Increased employee engagement and leader effectiveness • Optimized efficiency in HR processes to better focus on strategic tasks • Improved attraction of job candidates from a new career website Challenge Solution Result
Australian Finance Group (AFG) A mortgage aggregator and full-line financial services company, active in 12 lines of business from mortgages to property management and financial advisory services. Live AFG was looking for a robust and flexible commission calculation system that was technologically advanced and could integrate with its current environment. • Oracle Private Cloud Service: • Fusion Incentive Compensation • Provided real-time broker attainment and compensation decision support and metrics • Automated processing of up to 500,000 commission calculations a month • Introduced robust reporting capabilities Challenge Solution Result
Church Pension Group An Episcopal Church affiliated organization that provides comprehensive retirement, health and life insurance benefits as well as other programs and services to clergy, lay church employees and their families. Live Church Pension Group wanted to migrate to a more modern, functionally rich, and easy to use technology stack for customer maintenance functions. • Oracle Private Cloud Service: • Fusion Customer Hub • Improved quality of customer information • Enhanced data stewardship • Aligned with Oracle’s long term technology direction Challenge Solution Result
Carrefour Group The world’s second-largest retailer and the largest in Europe, with over 9,500 company-operated and franchise stores. Carrefour needed to improve procurement efficiency and implement a system to better manage contracts and track purchasing department performance. • Oracle ERP: • Fusion Procurement Contracts • Oracle Web Center • Improved contract management practices globally • Improved purchasing performance management • Simplified system access and dashboard Challenge Solution Result
France Telecom • A premier European based communications brand, providing fixed-line, mobile, Internet and television services to 226 million customers on five continents, • France Telecom wanted to dedicate fewer resources to financial close activities without impacting their existing timelines. They also wanted to replace customized applications over time to minimize cost and risk. • Oracle ERP: • Fusion Accounting Hub • Oracle Hyperion Data Relationship Management • Enhanced user experience and gained state of the art financial reporting • Provided out-of-the-box integration between E-Business Suite and Fusion • Reduced risk • Enabled future extensibility to other countries Challenge Solution Result
Transformation Adopt Full Suite capabilities with the Oracle Cloud Service Enterprise Resource Planning Sales Service Marketing Human CapitalManagement TalentManagement Enterprise Performance Financial Reporting Social Services Platform Services Common Infrastructure Services
Elizabeth Arden Global beauty products company with an extensive portfolio of prestige beauty brands sold in more than100 countries. Live • Elizabeth Arden lacked a comprehensive, fully integrated HCM solution to manage its global workforce. • Oracle HCM Cloud: • Fusion Global Core HR • Fusion Payroll Interface • Fusion Talent Mgmt • Fusion Workforce Predictions • Transactional BI • Improved productivity • Improved alignment of compensation with performance • Enhanced workforce motivation and retention Challenge Solution Result
Herbalife Global direct selling company that provides scientifically advanced inner and outer nutrition to help millions of people pursue a healthy, active, and financially rewarding lifestyle. Live • Improved employee performance • Transformed HR with talent management capabilities • Improved global employee visibility and reporting • Herbalife wanted a system to help simplify its HR and talent management processes and enhance global reporting capabilities. • Oracle HCM and Talent Mgmt Cloud: • Fusion Global Core HR • Fusion Payroll Interface • Fusion Talent Mgmt • Fusion Goal Management • Fusion Performance Management • Taleo Recruiting • Transactional BI Challenge Solution Result
Green Mountain Coffee Roasters A leader in the specialty coffee industry for its award-winning coffees, innovative brewing technology and socially responsible business practices. Live Green Mountain Coffee’s acquisition strategy resulted in multiple sales systems and sales models. The company needed a front office solution that could bring it all together and accommodate its continuous growth. • Oracle Sales and Marketing Cloud Service: • Fusion Sales • Fusion Marketing • Fusion Customer Hub • Fusion Partner Relationship Mgmt • Fusion Mobile Sales • CRM Desktop for Outlook • Transactional BI • Enhanced account planning and collaboration • Improved partner channel management • Increased sales force adoption and productivity • Enhanced application extensibility Challenge Solution Result
Graco, Inc. A leading provider of premium pumps and spray equipment for fluid handling in the construction, manufacturing, processing and maintenance industries. Live Graco‘s customer and sales information was scattered across disparate systems and locations, requiring time-consuming data reconciliation to achieve enterprise visibility. • Oracle Sales and Marketing Cloud Service: • Fusion Sales • Fusion Marketing • Fusion Mobile Sales • CRM Desktop for Outlook • Transactional BI • Improved data quality and visibility • Improved selling efficiency • Increased high quality interactions • Decreased cost to communicate to distributors, end-users and Graco sales team Challenge Solution Result
PGA of America The world's largest working sports organization, comprised of 27,000 golf professionals who are the recognized experts in promoting the game of golf. Live PGA needed to improve their shared service business processes and develop more robust reporting. • Oracle Private Cloud Service: • Fusion Financials • Fusion Procurement • Fusion Project Portfolio Mgmt • Transactional BI • Gained enhanced, simplified and flexible reporting capabilities • Eliminated custom reporting • Enhanced productivity for shared service business processes Challenge Solution Result