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Learn how to navigate and manage work items effectively in the system. Claim, work on, and complete activities efficiently. Input letter details, comments, and move through workflow seamlessly.
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Distribute Violation Click on the Workbench link to open up your Work Item List. To work on an Activity you must first click the Claim button.
After you click the Claim button for the Activity you want to work on the page will refresh. The Activity Name is now a hyperlink. Click on the hyperlink to begin working on the Activity.
Enter the Date of Letter and the Letter File Location. If there any Comments about the manual letter produced for the project enter them here. Then click the Continue button.
On this screen you can click the Expand All link to see all of the case specific data but it is not required. Click the Continue button.
To finish this Activity click the Complete Task button. Once you click the Complete Task button the Project will move to the next Activity in the Workflow and you will not be able to edit any of the information you entered.
After clicking the Complete Task button you’ll need to click the Maximize button to see your Work Item List.
When your Work Item List loads click the Refresh button to see if there are any new Activities.
