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ITAC CIO Roundtable

ITAC CIO Roundtable. October 22, 2009. John DiMarco CIO, Justice I & IT Cluster. Cluster Priorities – Short Term. Customer Service Management Managing evolving common services Delivery of Cluster Integrated Service Agreement (ISA) roadmap to meet customer expectations

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ITAC CIO Roundtable

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  1. ITAC CIO Roundtable October 22, 2009 John DiMarco CIO, Justice I & IT Cluster

  2. Cluster Priorities – Short Term Customer Service Management • Managing evolving common services • Delivery of Cluster Integrated Service Agreement (ISA) roadmap to meet customer expectations • Continuous customer service improvement initiatives: • On time/on budget/on delivery, fit for purpose • Reporting delivery, consumer based, consumption and costs • Support green initiative (e.g., power management and printing strategy) Justice Video Network (JVN) • Largest justice video network in the world • Video over IP transforming the business, including the OPS Green strategy • Future strategy and procurement process (see page 7) Court Digital Recording Devices (DRD) • Implementation in Ontario courtrooms, replacing analog technology

  3. Cluster Priorities – Short Term Major Applications Portfolio Strategy (MAPS) • Implementing the Victims Notification System (VNS) – Legacy Replacement • Level of Service Inventory – Ontario Revision (LSI-OR) – Correctional Risk/Need Assessment Instrument – Upgrading infrastructure and database • Offender & Youth Offender Tracking Information System (OTIS/YOTIS) Modernization – Upgrading infrastructure and operating software • Goudge Inquiry/Coroner’s Information System (CIS) – System replacement • Court Information Management System (CIMS) – Strategy for integrated view into foundational trial court applications Emergency Management Enterprise Systems (EMES) • Opportunity for emergency management (EM), business continuity (BCP), and disaster recovery (DR) Crowns Management Information Systems (CMIS) • Phase 1: Document management

  4. Cluster Priorities – Short Term Enterprise Information Management (EIM) • Corporate VOR in place –Strategy and development work expected to commence Fall 2009 Guelph Data Centre (GDC) Transition – March 2012 • Planning and design phase for Justice application transition Office of the Children’s Lawyer (OCL) • Replacement of document/business process management application

  5. Cluster Priorities – Longer Term(in the next 18 months) Courts Technology • Video Conferencing / Vulnerable Witness Testimonial Aids / Digital Evidence Display Technology Justice Video Network (JVN) • Implement RFP VOR result and rollout of future strategy Continue Major Application Portfolio Strategy (MAPS) • Multi-year/phased strategy to update/replace key systems – as referenced on page 3: • Level of Service Inventory – Ontario Revision (LSI-OR) • Offender & Youth Offender Tracking Information System (OTIS/YOTIS) Modernization • Goudge Inquiry/Coroner’s Information System (CIS) • Court Information Management System (CIMS)

  6. Cluster Priorities – Longer Term(in the next 18 months) Enterprise Information Management System (EIS) • Implementation in the justice environment in line with a maturing information management strategy Business Intelligence (BI) & Performance Measurement (PM) • Continued refinement of business intelligence and performance measurement services Reduce total cost of technology • Reuse of components • Consolidation of environments • Elimination-reduction where possible through • Shared environments • Virtualization

  7. RFP and RFS’ to be Released Over the Next 6-8 Months Request for Proposals • Justice Video Network • Emergency Management/BCP/DR – Enterprise Systems (EMES) • Coroner’s Information Management System • Digital Audio Courts Recording Request for Service • Several task-based requests planned (e.g. MAPS)

  8. Big Challenges Facing the Cluster and/or the OPS Client Priorities in Current Economic Climate • Projects and workplans based on client priority/fiscal decision-making Maturing Infrastructure Services/ Service Management • Further Infrastructure Consolidation (i.e servers) • Mapping funding models to consumption based delivery model Organizational Challenges/Opportunities • Continuing to build capacity in Information Management • Demographics/ageing workforce/retirements • Succession planning and knowledge preservation • Competition for talent Technology Readiness • Identification and Authentication solution for external (to OPS) Partners • Multi-factor Authentication • Access to High Sensitivity Information • Active Directory as a Utility service • Electronic signatures and records • Mobile worker (Infrastructure readiness)

  9. Contact Information • John DiMarco, CIO/ADM, Justice Technology Services • john.dimarco@ontario.ca • Sandy Mannering, Head, Technology Solutions Branch • sandy.mannering@ontario.ca • Chris Walpole, Head, Court Business Solutions Branch • chris.walpole@ontario.ca • Bryan Hamer, Head, Information Management & Planning • bryan.hamer@ontario.ca • Shelley Woods, Head, Services Management • shelley.woods@ontario.ca

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