MHS Strategic Direction and Priorities in FY 2011 and Beyond (cont.)

1. MHS Strategic Direction and Priorities in FY 2011 and Beyond(cont.) There are 11 strategic imperatives supporting improved performance in one or more of the four elements of the Quadruple Aim. These strategic imperatives are established and routinely monitored by MHS senior leadership. Some of the strategic imperatives relative to the Quadruple Aim include: The MHS Quadruple Aim: The Population Health Aim includes strategic imperatives such as Engaging Patients in Healthy Behaviors monitored by various measures, to include the use of tobacco, prevalence of obesity, and use of preventive services among the MHS population. The Experience of Care Aim includes strategic imperatives of Evidence-Based Care (supported by hospital quality indexes), Wounded Warrior Care (supported by turn-around times for Medical Evaluation Board processing and favorable experience ratings), and Access to the Medical Home (supported by survey-based measures of getting timely care, doctors’ communication, and primary care third available appointments). The Readiness Aim includes strategic imperatives of Individual and Family Medical Readiness and Psychological Health and Resiliency. The Per Capita Costs Aim includes the strategic imperatives of Aligning Incentives to Promote Outcomes and Increase Stakeholder Value, supported by measures of Enrollee Utilization of Emergency Services and Annual Cost Per Equivalent Life (PMPM). The Learning and Growth strategic imperative is supported by staff satisfaction and Health Services Research. Guiding Principles 7