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Performance Management Reporting. Fall 2005 FOCUS Susan Herod University of Virginia. Performance Management Reporting. Do you want to know: What is it? Why do we need to do it? Who do we need to report to? When do we need to report? How do we report? Where can we find out more?.
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Performance Management Reporting Fall 2005 FOCUS Susan Herod University of Virginia
Performance Management Reporting • Do you want to know: • What is it? • Why do we need to do it? • Who do we need to report to? • When do we need to report? • How do we report? • Where can we find out more?
The UVa Comptroller’s OfficeWhat performance management reporting means for us: • Strategic planning (thinking ahead) • Performance measurement (looking back) When you can measure what you are speaking about, and express it in numbers, you know something about it; but when you cannot measure it, when you cannot express it in numbers, your knowledge is of a meager and unsatisfactory kind. - William Thompson (Lord Kelvin), 1824-1907
Why? • External factors • Increased accountability • Changing environment • Internal factors • Top management wants it • Streamlining management reporting
Who do we report to and when? • Strategic planning • Critical functions for the President in June • Balanced scorecard for the VP/CFO in July • Performance reporting • Quarterly for critical functions through the VP/CFO • Annually for the balanced scorecard to the VP/CFO at year end
How do we report? • Balanced Scorecard Format (part 1)
Find Out More • Websites • The Balanced Scorecard Collaborative http://www.bscol.com/ • The Balanced Scorecard Institute http://www.balancedscorecard.org/ • Books • The Strategy Focused Organization (Kaplan & Norton) • Balanced Scorecard Step-by-Step (Niven) • Essentials of Balanced Scorecard (Nair) • Talk to your business faculty