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ITA Meeting

ITA Meeting. April 1, 2010. Harris Room (UC 2.212). ITA Meeting Agenda. OIT Summer Splash Projects. 15 Minutes. Ken Pierce Vice Provost for IT and CIO. Projects Page. http://www.utsa.edu/oit/projects. Questions?. E-mail: ken.pierce@utsa.edu.

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ITA Meeting

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  1. ITA Meeting April 1, 2010 Harris Room (UC 2.212)

  2. ITA Meeting Agenda

  3. OIT Summer Splash Projects 15 Minutes Ken Pierce Vice Provost for IT and CIO

  4. Projects Page • http://www.utsa.edu/oit/projects

  5. Questions? E-mail: ken.pierce@utsa.edu

  6. Configuration and AssetManagement Infrastructure 20 Minutes Jerry Smith Project Management Office Alex Ward Desktop Management Team

  7. Configuration and AssetManagement Infrastructure IT 10-18 SCOPE In an effort to manage desktops, servers and other endpoint computers, we will implement ConfigureSoft, Microsoft System Center Configuration and Microsoft Systems Operations Monitor.

  8. Configuration and AssetManagement Infrastructure IT 10-18 INCLUDES • Engagement with the Configuresoft team to provide estimates of server capacity, installation of the product, training and documentation • Deploy SCCM to all university managed computers • Deploy Configuresoft to all university managed computers • Deploy SCOM and /or Configuresoft to all OIT servers

  9. Configuration and AssetManagement Infrastructure IT 10-18 INCLUDES • Deploy LANrev (Absolute Manage) for Macintosh Management • Dashboards for Departmental Asset Administration • Identify and validate the number of hosts that need to be managed • Decommissioning of Altiris for OIT processes

  10. Configuration and AssetManagement Infrastructure IT 10-18 SUCCESS We all will be able to evaluate risk, enhance security and manage the hardware and software more efficiently • Systems being reported on are up to date on critical security updates • Generate accurate and consistent hardware and software asset inventory of active computers on demand • Increase our scoring for audits

  11. Questions? E-mail: jerry.smith@utsa.edu Ph: Ext. 7274 E-mail: alex.ward@utsa.edu Ph: Ext. 7219

  12. Standard Computer Models & Configurations 20 Minutes Dalin Bruns Project Management Office Alex Ward Desktop Management Team

  13. Standard Computer Models & Configurations SCOPE • Establish standards • Partner with vendors to establish discount pricing • Vendor applied image will allow computers to arrive at their destinations ready for use

  14. Standard Computer Models & Configurations INCLUDES • Establish the following set of standard hardware configurations • PC Desktops – 3 options (High, Mid, Low End) • PC Laptops - 2 options (High, Low End) • Macintosh Desktops –2 options (High, Low End) • Macintosh Laptops – 2 options (High, Low End) • Net-books – 1 option • Lab Computers –Lab computers could be chosen & ordered from any part of this Computer Standard’s Document • Terminals / Thin Clients – 2 option (High, Low End)

  15. Standard Computer Models & Configurations INCLUDES • Establish a contract with 2 preferred vendors • Negotiate minimum discounts for purchases • Develop processes, documentation for addressing requests outside of the standards • Develop standard OS images • Establish an automated method for computer purchases • Establish a process for identifying purchases and cost made from the standard • Establish processes for on-going review of standards and costs • Communications campaign

  16. Standard Computer Models & Configurations SUCCESS • 60% of all computers purchased during the year after deployment are from standard list will enable UTSA to realize time savings and increased customer satisfaction due to the computer being functional when received. • 10% savings on computer purchases by comparing the 12 month period after the standards project to the 12 month period before the project. • Survey the UTSA ITA’s for their opinion & views of the program six months after implementation. 70% favorability will be considered a success point.

  17. Questions? E-mail: dalin.bruns@utsa.edu Ph: Ext. 6766

  18. Announcements 15 Minutes Carolyn Ellis

  19. Announcements • View Summer Splash projects online • Network Upgrade update • Air Rowdy Wireless Upgrade update • Online Network Account Request form • Information Security Class Available via TXClass • Laptop Encryption Update

  20. Laptop Encryption Status • Encrypted 858 laptops • Accounted for 1866 • Encryption is on-going

  21. Questions? Contact us at: oit@utsa.edu

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