ITA Meeting

1. ITA Meeting July 1, 2010 Bexar Room UC 1.102

2. ITA Meeting Agenda

3. Wireless Network Provisioning 15 Minutes Dalin Bruns Project Management Office

4. Wireless Network Provisioning – Includes • Separate layer 2 VLANs for Faculty/Staff, Student and Guest wireless users • Wireless network encryption (WPA/WPA2 or equivalent) for Faculty/Staff users • Restricted authentication for Faculty/Staff SSID • Guest user access with limited bandwidth and access privileges • Acceptable use policy for Guests

5. Wireless Network Provisioning – Includes • Development of wireless logon web pages • Wireless configuration must be included in laptop image. • Communication Plan • Development of support mechanisms(OIT Support Services knowledge base/FAQ) • Turn off existing SSID

6. Wireless Network Provisioning –Excludes • Upgrade to 802.11n • Infrastructure upgrades • Additional coverage areas • Network Access Control

7. Wireless Network – Success Measures • Zero Guest accounts created manually after August 31, 2010. • Greater than 7 ISPI score on A-5 Basic Network Security Characteristics and Wireless Network Protections increased from 5 to 10. • Elimination of VPN logon in order to reduce the number of steps Faculty and Staff are required to access resources over the wireless network.

8. Questions? E-mail: dalin.bruns@utsa.edu

9. Measures Online Course Evaluations 15 Minutes Cindy Espinoza Project Management Office

10. Online Course Evaluations – Includes • Implementation of a new course / instructor evaluation system that will replace IDEA • Termination of the IDEA contract • Selection of a vendor for the solution (RFP Process) • Locally hosted software versus outside hosting determination • Determination of the evaluation instrument • Creation of a new policy on course evaluation administration

11. Online Course Evaluations – Includes • Distribution mechanism for evaluation data to multiple levels • Web service that can provide results in the Student Information Center (HB2504)Pilot phase during Summer 2010 • Provide features consistent with criteria in Jan. 28, memo, (distributed at meeting with Provost) • Providing Faculty and Administrators with Web-based access to reports (canned reports with minimal customization) from the solution • Dual IDEA and New System Evaluation for some selected courses in Summer terms

12. Online Course Evaluations – Includes • Custom development of Web User interfaces for administering the evaluations • Development of custom reports • Distribution of paper reports

13. Online Course Evaluations – Success Measures • 48% Student Response Rate during Fall 2010 semester • 100% of courses for main fall semester utilize this system (Only courses that fit the size requirements of HB2504 will be counted) • Evaluation results available to faculty prior to winter break in Fall 2010 • Compliance with HB2504 relating to evaluation data being publicly accessible (relates to other project) • Favorable survey results (>65%) from faculty and students on the electronic process

14. Questions? E-mail: cindy.espinoza@utsa.edu

15. Storage Solution for Faculty, Staff and Students 15 Minutes Dalin Bruns Project Management Office

16. Storage Solution - Includes • Virtually unlimited storage to everyone starting with 5Gig (script quota changes must be a requirement of the solution) • File storage accessible via a mapped drive as well as via a web browser (off campus without requiring VPN connectivity and on campus) • Ability for students to manage and share their own files, directories, etc. • Ability to provide storage for MyApps profiles • SharePoint and Storage Point implementation

17. Storage Solution - Includes • Migrate existing common directories into SharePoint • Provisioning and de-provisioning criteria will be developed • Provide mapped drive connectivity for Windows (XP and higher) and Mac systems (OS 10.4 and higher) • For F/S, provide the ability to restore files going two weeks back • Development of Support mechanisms (knowledge base/FAQ) • Training for system administrators and support personnel • Policies will be developed for compliance with general law (Privacy/Security/Compliance/Acceptable use)

18. Storage Solution - Includes • Reporting mechanism for active accounts and storage usage will be developed • Provide historical trending and reporting of disk usage to project growth and needs for additional disk purchases • Develop provisions to restore from a disaster recovery point of view • Branding and interface customization • Communications and Marketing campaign • Remove existing “I: Drive” mapping

19. Storage Solution - Excludes • Student requested file restores – we will not have the ability to restore individual files. • Excludes the ability prevent certain file types (MP3’s, etc.) from being stored • Excludes mobile device access • Excludes additional SP functionality, e.g. wiki, calendar, blogs, chat, etc. • Student Organization storage, sites, etc. • Automated migration of existing “I: Drive” data into the SharePoint system • Offsite business continuity solution – we will NOT have any sort of data replication between sites.

20. Storage Solution - Success Measures This project will establish SharePoint as the preferred* Storage Solution for Students and Faculty/Staff • 80% satisfaction survey results from students who have logged into the system more than once • 80% satisfaction survey results from F/S • At least 25% of students utilize storage (store a file) by the end of the fall semester 2010. • Eliminate all calls to OIT Support Services requesting increased file storage. *Evidence of preferred status will include things such as number of desktop icons in colleges and departments pointing to SharePoint storage, number of e-mails instructing people to use SharePoint storage sent out by colleges and departments.)

21. Questions? E-mail: dalin.bruns@utsa.edu

22. Annoucements • VeriSign Certificate Service Contract Expired

23. Q&A Contact us at: oit@utsa.edu