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Business related tourism networks. Inno Natour 19.5.2011 Kaarina Kantele. The power of travel award. Expectation Travel / D estination experience M emory. Enduser. Organisation Customer. Travel agency. Travel / event organizer. Departure country. Carrier. Incoming Agency. DMC.
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Business relatedtourismnetworks InnoNatour 19.5.2011 Kaarina Kantele
The power of travelaward • Expectation • Travel / Destinationexperience • Memory
Enduser OrganisationCustomer Travel agency Travel / event organizer Departure country Carrier Incoming Agency DMC Service provider Service provider Service provider Subsupplier Subsupplier Supply chain in business-relatedtourism– example Destination country Service provider
Incentive campaign Travel Package Destination Product Service Product Sub-service Operationallevels of Incentivetravelawards
Services decided by the Organisation Customer Destination Product Destinationproduct in business-reletedtourism Occasional impacts
Endusers OrganisationCustomer Incentive house Carrier Service provider (e.g. hotel, activity company) Sub-contractoor Service provider Subcontractor Subcontractor Service provider Service-provider Subcontractor Subcontractor Subcontractor Destinationnetwork in Incentivetravel- example
Monetaryvalue of business-relatedtourism for the destination- example In advance booked services which will be paid by the company (Destination Finland, Year 2006, mean) • Events • € 198 / day / person • Incentive groups • € 332 / day / person Money used by the traveller / enduser on the spot (on average) • Business traveller • € 69 / person / day • Leasure traveller • € 53 / person / day (huom. kansallisuus-, vuodenaika- ja matkatyyppikohtaiset erot) Kokkila 2006, Statistics Finland / Tourism Statistics 2007