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Redhawks Consulting. Pepsi’s Vietnam Challenge. “It’s important to remember that results count. If you can’t get the results over the goal line, are you really a leader?” -Steven Reinemund, Chairman & CEO of Pe psi. Overview. Key Concern SWOT Analysis Identification of Alternatives
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Redhawks Consulting Pepsi’s Vietnam Challenge “It’s important to remember that results count. If you can’t get the results over the goal line, are you really a leader?” -Steven Reinemund, Chairman & CEO of Pepsi
Overview • Key Concern • SWOT Analysis • Identification of Alternatives • Key Success Factors • Recommendation • Phases of Implementation • Timeline • Summary
Key Concern • To advise the executives of Pepsi in Vietnam on the future strategic direction of the company.
Identification of Alternatives • Refrigeration System and Sanitation • Snack Food Industry • Youth Market Segmentation • Exportation to Cambodia • Maintain Current Position
Alternative 1:Refrigeration System and Sanitation • Advantages • Health and well-being of consumer • Provide additional service • Easier to serve items • Disadvantages • Installation costs • Maintenance costs
Alternative 2:Snack Food Industry • Advantages • Early in product life cycle • Build upon Pepsi Brand • Disadvantages • Research cost • Higher than average risk of failure
Alternative 3:Youth Market Segmentation • Advantages • Half of population under age of 25 • Technological advancements increase • Nostalgia and brand recognition • Disadvantages • Vast market: 46 million people • Diversity • Rural regions
Alternative 4:Exportation to Cambodia • Advantages • 14 million people (Median age of 22) • Annual Growth: 6.4% • Build upon current distribution channel • Disadvantages • Very costly • Promotional • Infrastructure • Language Barrier
Alternative 5:Maintain Current Position • Advantages • Low cost • Customer loyalty • Maintain short-term market share • Disadvantages • No expected growth • May lead to relative depletion of long-term market share
Recommendation • Alternative 2:Snack Food Industry
Phases of Implementation • Establish Implementation Team • Market Research • Product Development • Infrastructure and Organizational Development • Integrated Marketing and Communications • Milestone Review • Expansion • Long-term Planning
Phase I:Establish Implementation Team • Time frame: Immediately upon approval • Parties involved: • Vietnam Pepsi • Soft drinks • Snack food • Cultural specialist (anthropologist) • Pepsi Co. of North America • Research professionals
Phase II:Market Research • Time Frame: 0-3 Months • Analyze the following: • Market • Distribution Networks • Trends • Demographics • Psychographics • Utilize focus groups
Phase III:Product Development • Time Frame: 3-9 months • Select which products to introduce • Product differentiation • Ex: Aloe Vera specialty drinks in Asia
Phase IV:Infrastructure & Organizational Development • Time Frame: 3-9 months • Distribution networks • Export and Import processes • Hire executives and management • North, Central, and Southern regions
Phase V:Integrated Marketing & Communications • Time frame: 9 months – Ongoing • Utilize current Pepsi marketing avenues: • Television advertising • Point of sale displays • Promotional campaigns • Market as “fast, on-the-go food” • School incentive program
Phase VI:Milestone Review • Time frame: 12 months • Establish review criteria • Market share • Sales (net profit) • Re-evaluate every 3-6 months
Phase VII:Expansion • Time Frame: Upon 1st successful review • Offer other products • As directed by research
Phase VIII:Long-Term Planning • Time Frame: 10 years + • Cambodia • Horizontal integration • Sector and distribution network
Timeline Months + 0 3 6 9 12 15
Redhawks Consulting Pepsi’s Vietnam Challenge “It’s important to remember that results count. If you can’t get the results over the goal line, are you really a leader?” -Steven Reinemund, Chairman & CEO of Pepsi