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Redhawks Consulting. Women’s Tennis Association Asian-Pacific Office. Key Concern. To determine the appropriate staffing of the newly formed Women’s Tennis Association Asian-Pacific Office. Outline. Key Concern PESTEL Analysis Identification of Alternatives Key Success Factors
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Redhawks Consulting Women’s Tennis Association Asian-Pacific Office
Key Concern • To determine the appropriate staffing of the newly formed Women’s Tennis Association Asian-Pacific Office.
Outline • Key Concern • PESTEL Analysis • Identification of Alternatives • Key Success Factors • Recommendation • Phases of Implementation • Timeline • Budget • Summary
Identification of Alternatives • Ethnocentric Approach • Polycentric Approach • Geocentric Approach • Governmental Approach
Recommendation • Alternative 2:Polycentric Approach
Phases of Implementation • Establishment of Vice President • Hire Vice President & Director • Training • Develop Staff • Plan & Execute First Event • Milestone Review • Self-Sustainability • Long-Term Planning
Phase I:Establishment of Vice-President • Timeframe: Upon Approval of Plan • Vice President of Strategic Management • Duties: • Oversee Regional Offices • Develop & Execute Long-Term Plans
Phase II:Hire Vice-President & Director • Timeframe: Upon Appropriate Approval • Search/Hiring Committee • David Shoemaker, COO • Board Representation • Human Resources • External HR Expert • Preliminary Recommendation: • U.K. Regional Director
Phase III:Training • Timeframe: 0-4 months • Training of V.P. in Chinese Culture • First Priority • Examples: Power Distance, High/Low Context, Values • Training of Director • Location: WTA Headquarters (U.S) • Examples: Mission, Goals, Values
Phase IV:Develop Staff • Timeframe: 4-6 months • Hiring of all staff to ensure success • Covers all aspects of sport management • Marketing/Promotions • Events • New Media/Sports Information • Ticketing • Concessions • Legal • Human Resources • Merchandising/ Licensing
Phase V:Plan and Execute First Event • Time Frame: First 12 months • Pro-Am Tournament • New Staff in charge
Phase VI:Milestone Review • Time Frame: Following First Event • Evaluation of new staff • Conducted by the Vice President • Criteria for evaluation: • Ability of new director • Employee Capabilities • Overall success of event • Secondary Evaluation
Phase VII:Self-Sustainability • Time Frame: Upon First Successful Milestone Review • Vice-President leaves • Gives the new staff control. • Serves as a consultant as needed.
Phase VIII:Long-Term Planning • Time Frame: 5 years and beyond • Future Expansions: • Larger Tournaments for WTA- Asia Pacific • Expansion of Offices
Timeline Months 0 3 6 9 12 +
Redhawks Consulting Women’s Tennis Association Asian Pacific Office