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Lessons Learned from Synagogue and Other Nonprofit Mergers. by Jan Glick For the URJ Biennial, December, 2013. Why Merge or Consolidate?. Many synagogues f inancially vulnerable: dipping into operating reserves, having cash flow problems
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Lessons Learned from Synagogue and Other Nonprofit Mergers by Jan Glick For the URJ Biennial, December, 2013 Jan Glick & Associates www.janglick.com
Why Merge or Consolidate? • Many synagogues financially vulnerable: dipping into operating reserves, having cash flow problems • Many synagogues not sustainable: Average cost per member very significant for most families • If it is the best option (i.e. beats closure, is stand-alone truly feasible?) • Achieves economies of scale to improve financial condition • Build capacity, improve systems in nearly all functional areas Jan Glick & Associates www.janglick.com
Critical Success Factor In order to be successful, the two organizations involved must feel a sense of urgency to undertake such a major change. Nearly universal desire to retain most nuances of each synagogue’s minhag typically outweighs interest in merger/consolidation until future survival is clearly in doubt (i.e. people avoid change until survival in doubt) Jan Glick & Associates www.janglick.com
When to Act? Don’t Wait Too Long High Best Time to Act Too Late for Effective Merger (i.e. Bailout, Take-over) CongregationalResources, Membership, and/or Vibrancy Low Time Jan Glick & Associates www.janglick.com
Most Critical Issues & Barriers Minhagof each congregation will probably drive the terms and conditions of the deal • Conservative-Reform • Reform-Reform • Minhagim of Reform Facilities • Existing facilities emotionally associated with one or other congregation; creates incentive for new facility Rabbi(s) and staff: Some job losses likely, although few compared to private sector mergers; specter of rabbi losing job can make rabbi(s) oppose mergers Jan Glick & Associates www.janglick.com
What Happens to Staff? • Should be treated fairly, according to Jewish values • Savings or economies of scale possible from administrative positions such as finance and operations. • Communication is key. For example, any potential fear of job loss and/or compensation for laid off employees can be addressed early in the process by stating these as agreed upon principles in an early Memorandum of Understanding between the parties. Jan Glick & Associates www.janglick.com
What Happens to Board? • Number of board seats roughly proportional to size • The stronger organization can decide to be “generous” with board seats • Initially, president from stronger congregation, VP from weaker, with plans to rotate/swap in future • Committees also share members from each precursor congregation, from finance to programs, ritual objects, etc. • Ideally, over a period of years, members see themselves as a single, unified community Jan Glick & Associates www.janglick.com
Managing Expectations, Hopes and Fears • Develop process working from vision gradually toward details. • Sequence of events and how they are framed can make the difference between smooth and rocky processes; Don’t tackle trickier issues until appropriate time. • Initial approach to other congregation: Plan with care; usually weaker approaches stronger • Facilitation plan to address misunderstandings, relationship problems, etc. that often involve autonomy, self-interest, politics or culture. • Trust is crucial. Jan Glick & Associates www.janglick.com
Managing Expectations, Hopes and Fears, 2 • Confidentiality considerations • A consultant with merger experience can be very helpful, as there are many opportunities for an (unintended) statement, action or misunderstanding to derail the process. A “neutral” consultant with experience can address such issues proactively. • Handle legal aspects carefully. Example: after the partners know what they want to accomplish, use attorneys to complete the deal, insure legality and appropriate structure; but only after most parameters of deal are structured. Jan Glick & Associates www.janglick.com
Don’t Rush It • Time to implement often depends on: • Extent of political or cultural issues that require discussion and relationship-building. • Extent of contractual relationships with third parties such as lenders that require transfer, assignment, and/or extensive outside review. • Longer time line means dealing with dual scenarios & ambiguity for longer. • Thorough, well-planned process helps • Shortcuts not possible. Jan Glick & Associates www.janglick.com
Life After a Merger • Not a panacea: Still have day to day challenges such as fundraising, etc. • Systems and culture integration may take long time to work out. • How do we know it is working? • No longer dealing with survival, rather with daily tzuris Jan Glick & Associates www.janglick.com