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WSQA Path to excellence

WSQA Path to excellence. WSQA in 2010. WSQA. Working to make Washington a better place to live, learn and work by helping organizations achieve superior results through the use of the Baldrige Criteria for Performance Excellence. WSQA Applicant Results.

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WSQA Path to excellence

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  1. WSQA Path to excellence WSQA in 2010

  2. WSQA Working to make Washington a better place to live, learn and work by helping organizations achieve superior results through the use of the Baldrige Criteria for Performance Excellence.

  3. WSQA Applicant Results • Increased from 3 applicants in 2000 to 29 in 2009 • WSQA is approaching the highest of reporting state programs

  4. Examiner Results • Number of examiners increased from 31 in 2000 to 200 in 2009. • Exceeded the highest number of examiners of reporting state programs • Return Examiners increased fro 10 in 2003 (the first year reporting this data) to 75 in 2009. Approaching state program high of 95.

  5. Satisfaction Results • Examiner satisfaction exceeds all other reporting state programs • Symposium satisfaction has exceeded 95% favorable since 2007 • Workshop satisfaction has exceeded 95% favorable since 2008 and for 2009 and through 2010 has reached 99% favorable

  6. WSQA Services • Consulting • Workshops • On Line Self Assessment • Speakers Bureau • Memberships Available • Examiner Opportunities • Symposium • Award Process • Customized Roadmaps- Including a getting started package

  7. Preferred Consultants Catalysts for innovative solutions and superior results Apply WSQA principles and values to guide, train, and consult with organizations committed to improving performance and results.

  8. Resources For more information, examiner applications, award applications, workshops, consulting and other services WSQA 360-697-2444 www.wsqa.net For criteria books and Baldrige information www.quality.nist.gov

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