Training and Instructional Design

1. Training and Instructional Design Unit 7: Learning Management Systems Lecture b This material (Comp20_Unit7b) was developed by Columbia University, funded by the Department of Health and Human Services, Office of the National Coordinator for Health Information Technology under Award Number 1U24OC000003. This material was updated by Columbia University under Award Number 90WT0004. This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc-sa/4.0/.

2. Learning Management Systems Objectives • Objective 1: Describe the basic functions and technologies in Learning Management Systems (LMS), Content Management Systems (CMS), Reusable Learning Objectives (RLO), and Learning Content Management Systems (LCMS) • Objective 2: Identify the role of standards and open source initiatives in online learning • Objective 3: Describe why an instructional designer would SCORM • Objective 4: Give two approaches to modify e-learning content to meet Section 508 Compliance guidelines • Objective 5: Build a training program in an LMS using appropriate standards for online learning

3. On-the-job training (OJT) and LCMS • OJT benefits • Cost-effective • Focuses on task at hand • No additional equipment • Training done by manager or supervisor • Train-the trainer • OJT problems • Not everyone is a good teacher • Does supervisor have time? • Trainees cannot practice

4. LCMS assisted OJT • Registering trainees • Scheduling trainees • Delivering practice drills • Testing and evaluating KSA’s • Tracking and storing training results • Delivering and presenting training surveys

5. Example of LCMS for hospitals • InfoLogix • HospitalU • DLC Solutions • HealthStream • MEDworxx • Medelearn • Syberworks

6. LCMS implementations in hospitals • University of North Carolina Health Care • Florida Hospital • Washington Hospital Center

7. LCMS and EHR case studies • Edward Hospital and Health Services • “The hospital had offered four-hour training sessions at least 10 times a month, but those were hard to fit into a tight schedule, and often clinicians had to postpone or cancel sessions if a medical emergency arose. As a result, the traditional, classroom-based approach was proving unwieldy and expensive”

8. LCMS and EHR case studies (Cont’d - 1) • Syberworks podcasts • http://www.syberworks.com/mediacenter.htm

9. Compliance: a convincing case for LMS • University of North Carolina Health Care System • Standardize training • Maintain accurate records of training and competence for regulatory bodies • Improve efficiency of training staff • Industrial and Commercial Training, VOL. 37 NO. 3 2005 pp. 124 - 129

10. Selecting a LCMS: open-source vs. closed-source • Bottom line: • Select the right tool for your defined need

11. LCMS workflow 7.1 Figure (Hall, M.V. and Zimmerman, J., 2012)

12. Other standards for learning systems • SCORM (Sharable Content Object Reference Model) • 508 Compliance

13. Sharable content object reference model (SCORM) • Accessibility • Interoperability • Durability • Reusability

14. PowerPoint to SCORM • Learning Essentials 2.0 • Wondershare PowerPoint to Flash • Pointecast Publisher • Articulate Presenter • Adobe Captivate

15. SCORM content lifecycle 7.2 Figure (http://docs.moodle.org/en/Tools_for_creating_SCORM_content)

16. 508 compliance • Accessible to everyone • Guidelines for computer hardware and software, multimedia, and website • Section 508 does not have category specific to e-Learning • http://www.section508.gov/ • http://www.uspto.gov/web/offices/cio/s508/06elearning.htm

17. Unit 7: Learning Management Systems, Summary – Lecture b • In the two sections of this unit we discussed how learning management systems work and the roles of these systems play in an EHR implementation. These systems will leverage the high cost of people doing hands-on training and take advantage of the e-learning.

18. Learning Management SystemsReferences – Lecture b References: Ellis, Ryann K. (2009), Field Guide to Learning Management Systems, ASTD Learning Circuits. Florida Hospital HealthCare Professionals, 2010. Frequently Asked Questions about SCORM. [Internet] Advanced Distributed Learning: Office of the Under Secretary of Defense for Personnel and Readiness. Instructional Technology/Learning Management Systems/Learning Management Systems in Healthcare. (2009). Wikibooks 2009. Retrieved on September 8th, 2010 from : http://en.wikibooks.org/wiki/Instructional_Technology/Learning_Management_Systems/Learning_Management_Systems_in_Healthcare. Little, B. (2005). Compliance: a convincing case for learning management systems. Industrial and Commercial Training, 37(2): 124-7. Nichani, M. LCMS = LMS + CMS [RLOs]. elearningpost [blog on the Internet]. (2001). Retrieved on September 8th, 2010 from: http://www.elearningpost.com/articles/archives/lcms_lms_cms_rlos/.

19. Learning Management SystemsReferences – Lecture b (Cont’d – 1) Section 508 Reference Guide: E-Learning and Multimedia. [Internet] United States Patent and Trademark Office. (2007). Retrieved on September 8th, 2010 from: http://www.uspto.gov/web/offices/cio/s508/06elearning.htm. Shankar, V. (2010). CMS And LMS – A Comparison. Walter, J. LMS in Health Care.(2005). Syberworks Media Center. Retrieved on September 15th, 2010 from http://www.syberworks.com/mediacenter.htm WHC LMS. Retrieved on September 15th, 2010 from http://www.whc.sitelms.org/about.php UNC Healthcare Human Resources LMS, 2010. Chart, Tables and Figures: 7.1 Figure: Hall, M.V. and Zimmerman, J., 2012 7.2 Figure: Tools for Creating SCORM Content.(2010). Retrieved on September 8th, 2010 from: http://docs.moodle.org/en/Tools_for_creating_SCORM_content.

20. Unit 7: Introduction to Training and Adult Learning, Lecture b This material (Comp 20 Unit 7b) was developed by Columbia University, funded by the Department of Health and Human Services, Office of the National Coordinator for Health Information Technology under Award Number IU24OC000013. This material was updated in 2016 by Columbia University under Award Number 90WT0005.