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The 9 th Annual Library Leadership Institute. Case Study Disaster & Rebirth: Tomorrow’s Library Today Library Staffing By Azian Mohamad Hamzah CHO Jinyoung HAN Zijing HUNG Wai Pui, Thomas PORNTIP Anaprayot YUNG Chi Shing ZHANG Xizoqing. Library Staffing. Background and scenario
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The 9th Annual Library Leadership Institute Case Study Disaster & Rebirth: Tomorrow’s Library Today Library Staffing By Azian Mohamad Hamzah CHO Jinyoung HAN Zijing HUNG Wai Pui, Thomas PORNTIP Anaprayot YUNG Chi Shing ZHANG Xizoqing
Library Staffing Background and scenario • Low staff morale after the disaster • Only long-term establishment of the Library Staffing will be discussed i.e. we don’t touch on the project work • At a high level approach
Library Staffing Crisis vs. Opportunities
Problems encountered Services transformation: • e-collection: from physical item to e-item • web base service e.g. FAQ, resource guides, virtual reference service • e-learning • learning commons • automation e.g. self service of check-in and check-out
Problems encountered Services transformation: • outsource services: • cataloguing and acquisition service • peripheral supporting service e.g. staff training, book binding, book transportation and shelving, security guard, cleaning, and etc • outreach program vs. library orientation
Areas to be enhanced • collaboration with universities and institutes • infrastructure upgrading • Marketing and promotion • Funding raising • E-collection and library collaboration
Library Staff Major Principle • All survived library staff will be retained as far as possible, at least in the first 3years • Staff training and re-deployment will be arranged
Training for Library staff Provide training on: • E-resources • New technical trend for accessing virtual library e.g. Smart phones and tablet computer, social networking, and etc. • Able to apply and keep abreast of IT knowledge on library services
Training for Peripheral Services Provide guidelines and service requirements and let the vendors do the training
IT Team • Not under the administration of Library • Supports required by Library: • Library system and library network on Internet and Intranet • E-learning platform • Infrastructure, software, hardware and Wi-Fi • Cloud application
Services provided before the new library appears Interim library services: • library web page • e-resource e.g. Online database and e-books • e-reference • e-learning • outreach programs
TEAM 5 Thank You