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BCC / Provider Relationships Leon Goddard Commissioning Lead: Dom Care, Care Homes, Extra Care Bristol City Council . Care and Support West General Meeting 28 th May 2014. Content BCC Commissioning – Past BCC Commissioning – Present and Future Cost Quality Relationships
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BCC / Provider Relationships Leon Goddard Commissioning Lead: Dom Care, Care Homes, Extra Care Bristol City Council Care and Support West General Meeting 28th May 2014
Content • BCC Commissioning – Past • BCC Commissioning – Present and Future • Cost • Quality • Relationships • Contacts • Questions
1. BCC Commissioning – Past • Positives • Greater use of independent sector provision / closure of BCC services • Finance – A huge amount of money is spent by BCC on social care services. • Goodwill and positive working relationships • Negatives • Lack of structure within markets • Lack of clarity / certainty around purchasing activity • Little direction to the market about what is needed • Procurement and managing risk
2. BCC Commissioning – Present and Future • Cost • ‘Grasp the nettle’ and have proper conversations with Providers about money • Give Providers greater control in setting rates and pricing structures • Use different prices to reflect different type and level of provision • Implement an appropriate price review mechanism • Move towards paying for outcomes, not inputs • BCC won’t pay for: Added extras, nice to have’s or provider specific costs • Quality • Clarify what we mean by quality • Ensure clear link between what a person needs, what is provided and what is achieved • Quality is about meetings people’s needs and outcomes – no more or less. • Relationships • Better use of Commissioning Strategies, Plans and Market Position Statements • Joined up commissioning with health – e.g. joint contracts / arrangements with providers
3. Contacts (personal email addresses are firstname.surname@bristol.gov.uk) • Commissioning • Service Manager: Leon Goddard / Melanie Rogers • Business Relationships Manager: Ann Wardle • Contact: 0117 922 2141 / ann.wardle@bristol.gov.uk • Quality Assurance Manager: Dawn Lloyd • Contact: 0117 9037661 / dawn.lloyd@bristol.gov.uk • General: adultcommissioning@bristol.gov.uk • Brokerage and Support Planning • Team Manager: Ros Cox • Contact: 0117 3521500 / care.brokerage@bristol.gov.uk • Safeguarding Adults Team • Safeguarding Adults Coordinator:Tracey Judge • Contact: 0117 9031690 / safeguardingadults@bristol.gov.uk