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Navigating The Technology Wave: An SMB Tutorial

Navigating The Technology Wave: An SMB Tutorial. January 2008. Session Objective.

damon-meadows
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Navigating The Technology Wave: An SMB Tutorial

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  1. Navigating The Technology Wave: An SMB Tutorial January 2008

  2. Session Objective The budget is approved and now IT and business operations managers enjoy the task of selecting a new telecommunications platform, along with the questions that entails. Staff within small to medium size businesses (SMBs) organizations attending this session will learn the challenges and best practices to purchasing a new IP communications system: Session Objectives • Learn the challenges and best practices of purchasing a new IP phone system . • Practical advice and tips for the procurement process once the telecommunication budget has been approved.

  3. Speakers Ray Shifflett – Panelist Director of Information Technology KTA Group Mike Howard - Panelist President TelNet of Virginia Walter Kenrich - Moderator VP, Product Management Vertical Communications

  4. Business Communication Evolution • The Changing Virtual Workplace • Geographically dispersed teams • Increasing numbers of teleworkers • Anywhere, anytime access is assumed • Unified Communications Simplify Collaboration, Enhance Communication • Productivity applications support a seamless experience for knowledge workers • Streamlined communications offer business agility • Improved customer service • Enhanced productivity • Support for better decision-making

  5. HIDDEN SLIDE..>QUESTIONS FOR PANELISTS •  What are the most important business drivers that I should include in developing an RFP? • How can I leverage today’s technology advances to keep costs in line? • How can I use voice-enabled applications to improve business processes? • How do I collaborate with my IT counterparts to ensure we select the right product and to make sure the install goes smoothly? • How can I make this decision without feeling overwhelmed by the range of technologies, products and vendors?

  6. Navigating the Technology Wave A Telecom Integrator’s Viewpoint • Education is Key • Retooling Operations, and Staff • New Approach required to work with client to truly understand their requirement • New Vertical markets now our available to the Telecom Integrator • New line-up of competitors in the field; IP-Hosting, Data VARS, National Competitors, etc.. • All solutions are not equal • The consultative approach...a necessity now more than ever.

  7. Navigating the Technology Wave A Customer’s Viewpoint • Choosing the right Telecom Integrator • Be fitted for a system not sold a system • Understanding needs verses wants • Can or will my users use the features of my system • Will my system grow with me.

  8. KTA Topology

  9. Thank You

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