USING YOUR KNOWLEDGE

1. USING YOUR KNOWLEDGE Chapter 10 Pg 415 Andrew Donachy Paul Honan Shawn Wilkinson Justin Ambrosio

2. -Using Your Knowledge- 1. Reread the Singing Valley Collaboration Exercise at the end of Chapter 3 (page 86). If you have not already answered that question, do so now, but develop just one innovative idea. Consider that idea from the standpoint of a systems development project. Develop a brief plan for this project using the SDLC. List major tasks that need to be performed. 2.) Reread the Microsoft Surface Innovation in Practice box (page 114) and its related/€i$)tive application of Surface at your university. Consider that application from the standpoint of a systems development project Develop a brief plan for this project using the SDLC. List major tasks that need to be performed at each stage. 3.) Reread the choir-sheet-music-tracking problem in the Innovation in Practice box on page 158. Chapter 5 focused on the development of a database for that problem. Now consider that application from the standpoint of a systems development project. Develop a brief plan for this project using the SDLC. Pay particular attention to the systems components other than the database that need to be developed. List major tasks that need to be performed at each stage. 4.) Reread the Sundog Expeditions collaboration project at the end of Chapter 8 (page 324). Suppose that Sundog Expedition wants to expand its current Website to include social networking. Consider that addition from the standpoint of a systems development project. Develop a brief plan for this project using the SDLC. 98i List major tasks that need to be performed at each stage.

3. -Systems Develop Life Cycle--Five Phase Process- System Definition- Singing Valley first needs to setup a new IS department and develop some type of database to filter their customers. Microsoft Access could be easily used to solve this problem and would be relatively cheap. They could continue to send emails and narrow it down to important guests. To solve the problem of their sales being low in the off season is a completely different problem. I personally feel that they would also need a new marketing team because it might not be the emails causing the problems. If the activities don’t seem appealing then this could easily cause lack of sales. Having fresh minds on the problem may stir up new ideas and improve sales in the future. Requirements Analysis- Using Microsoft Access it is very easy to create databases and keep track of guest information. Creating fields such as, when their last visit was or if they took place in a winter sport (snowboarding, skiing) could solve these problems of sending emails to the wrong individuals. Improving their email system could then boost sales by working with the marketing team (Coupons, Complimentary Items). Component Design- Since Microsoft Access is an off the shelf program, very little design needs to be done and the program will handle their own database processing. After the information is filtered it could be very simple to copy emails and send to the appropriate customers. Implementation- Simply running test runs and test emails could make sure information is correctly being filtered and the appropriate emails are being displayed. After testing is completed any need personnel would be hired who could then be trained on the new system. This could create many new and efficient employees very quickly. System Maintenance- Using these systems it would definitely very easily to keep up with maintenance. When guests are checking in their information could be stored and saved for later viewing. This would continually update the database every time someone is checked in. Also for the marketing campaigns they would only need to be promoted during the off seasons causing expenses to be low and if they ended up increasing sales it would be no harm to Singing Valley.

4. -Using Your Knowledge- 1. Reread the Singing Valley Collaboration Exercise at the end of Chapter 3 (page 86). If you have not already answered that question, do so now, but develop just one innovative idea. Consider that idea from the standpoint of a systems development project. Develop a brief plan for this project using the SDLC. List major tasks that need to be performed. 2.) Reread the Microsoft Surface Innovation in Practice box (page 114) and its related Collaboration Exercise (Chapter 4, Collaboration Exercise 2, page 137). Describe one innovative application of Surface at your university. Consider that application from the standpoint of a systems development project Develop a brief plan for this project using the SDLC. List major tasks that need to be performed at each stage. 3.) Reread the choir-sheet-music-tracking problem in the Innovation in Practice box on page 158. Chapter 5 focused on the development of a database for that problem. Now consider that application from the standpoint of a systems development project. Develop a brief plan for this project using the SDLC. Pay particular attention to the systems components other than the database that need to be developed. List major tasks that need to be performed at each stage. 4.) Reread the Sundog Expeditions collaboration project at the end of Chapter 8 (page 324). Suppose that Sundog Expedition wants to expand its current Website to include social networking. Consider that addition from the standpoint of a systems development project. Develop a brief plan for this project using the SDLC. 98i List major tasks that need to be performed at each stage.

5. Surface is a hardware-software product that enables people to interact with data on the surface of a table. Certainly, here at Kean @ OCC it really doesn’t pertain to us but maybe different at the main campus, I don’t really know since I have never been up there. A possible example of Surface at this College is maybe a touch screen printer computer. SDLC: The System Development Life Cycle is a classical process used to develop information systems. There are five phases in this process: System Definition, Requirement Analysis, Component Design, Implementation, and System Maintenance (fix or enhance).

6. -Systems Develop Life Cycle--Five Phase Process- Touch Screen Printer System Definition: Touch pad Monitor on the Surface to be able to make printer print or delete projects. Estimate cost of the printer is $350 Requirements: need software to react to touch on the screen and know what to do next such as print or delete. Have secured locks on the printer so no misuse of the product is been done Component Design: Hardware and software will be need to make this possible Implementation: Build a prototype, conduct test on product, make changes if needed and repeat the process until the new system work. System Maintenance: Keep the programs up-to-date with accessible downloads if needed. Work to fix any “bug” that could cause problem. At the begin we will need to make sure the whole team is on the same page of what we want to accomplish at the end. In the example finish a touch screen monitor for a printer. We will need to develop the hardware and software to be able to produce this product. After we figure that out the hardware and software end then we will need to build a model and/or prototype and test it out. After we test and make sure that we don’t have any problems then we can start to manufacture the product. Even after producing the product you may find something wrong and will be able to fix it via the net with accessible downloads.

7. -Using Your Knowledge- 1. Reread the Singing Valley Collaboration Exercise at the end of Chapter 3 (page 86). If you have not already answered that question, do so now, but develop just one innovative idea. Consider that idea from the standpoint of a systems development project. Develop a brief plan for this project using the SDLC. List major tasks that need to be performed. 2.) Reread the Microsoft Surface Innovation in Practice box (page 114) and its related/€i$)tive application of Surface at your university. Consider that application from the standpoint of a systems development project Develop a brief plan for this project using the SDLC. List major tasks that need to be performed at each stage. 3.) Reread the choir-sheet-music-tracking problem in the Innovation in Practice box on page 158. Chapter 5 focused on the development of a database for that problem. Now consider that application from the standpoint of a systems development project. Develop a brief plan for this project using the SDLC. Pay particular attention to the systems components other than the database that need to be developed. List major tasks that need to be performed at each stage. 4.) Reread the Sundog Expeditions collaboration project at the end of Chapter 8 (page 324). Suppose that Sundog Expedition wants to expand its current Website to include social networking. Consider that addition from the standpoint of a systems development project. Develop a brief plan for this project using the SDLC. 98i List major tasks that need to be performed at each stage.

8. -Systems Develop Life Cycle--Five Phase Process- System Definition –Assign someone who’s technically proficient in running a spreadsheet and database to create a master copy with everyone's correct information. No longer will people be allowed to pretty much use the same phone number to take out a copy of sheet music, and also take inventory of all music on hand. So when you give It out you can write down which choir member has it out, and how many more of that music piece you have in stock. Requirement Analysis – Effectively communicate through the whole choir all available sheets of music that are there for the members and that every music sheet that is out already is properly logged in the database so you know exactly who has it, and where they can be found/ contacted to get it back into your possession. Component Design – The database design for the choir groups are already created and just need some fine tuning to prevent the loss of money because of people not returning the sheet music. They just need to get some updated information to ensure that they receive their sheet music back so they do not have to spend money to get new ones, and also even start to require a security deposit that will be returned to the user when the music is brought back. Implementation – Launch this database at a choir meeting one day and make sure everyone has proper ID so you can get correct name and address. Also, ask for working phone number that you can be reached in case music sheets going miss for a period of time. Getting correct data is the key to making sure sheet music is returned to its owner. System Maintenance – The maintenance that will be used for this particular database would just be for the person in charge of it to update the database whenever needed so they know exactly who is part of the choir and what sheet music is out at the time. Missing music sheets will only lead to more expenses by the choir because of having to replace them.

9. -Using Your Knowledge- 1. Reread the Singing Valley Collaboration Exercise at the end of Chapter 3 (page 86). If you have not already answered that question, do so now, but develop just one innovative idea. Consider that idea from the standpoint of a systems development project. Develop a brief plan for this project using the SDLC. List major tasks that need to be performed. 2.) Reread the Microsoft Surface Innovation in Practice box (page 114) and its related/€i$)tive application of Surface at your university. Consider that application from the standpoint of a systems development project Develop a brief plan for this project using the SDLC. List major tasks that need to be performed at each stage. 3.) Reread the choir-sheet-music-tracking problem in the Innovation in Practice box on page 158. Chapter 5 focused on the development of a database for that problem. Now consider that application from the standpoint of a systems development project. Develop a brief plan for this project using the SDLC. Pay particular attention to the systems components other than the database that need to be developed. List major tasks that need to be performed at each stage. 4.) Reread the Sundog Expeditions collaboration project at the end of Chapter 8 (page 324). Suppose that Sundog Expedition wants to expand its current Website to include social networking. Consider that addition from the standpoint of a systems development project. Develop a brief plan for this project using the SDLC. 98i List major tasks that need to be performed at each stage.

10. SUNDOG EXPEDITIONS Systems Development Life Cycle – 5 Phase Process System Definition – Assign someone who’s technically proficient in information systems to lead the team, and two other co-workers to help implement and maintain the social networking sites in WEB 2.0. The system cost is relatively cheap due to the most popular sites being absolutely free, the scope of the project should take approximately a few weeks to start up over a broad spectrum of sites; starting with the 25 most popular ones. The business should be able to gain a larger market share by advertising through these sites that pickup key words such as river rafting under areas of interest in their profiles. Requirement Analysis – Effectively communicate through all available channels to make sure that everything a customer needs is covered. With a more technologically advanced society, more people tend to favor certain ways of communication through the interest than on a telephone. Conduct in store interviews with brief questions/surveys to the customers pertaining to the social networking program that is developed. Employees must be able to maintain high level of security when dealing with data over the internet because no one will tolerate personal data being distributed. Component Design – The hardware and program are already designed and materials about the creation of business fan pages and communication tools are easily accessible. Sundog Expeditions must understand that its computer technology must be updated, and a cable modem should be used to network the computers tied to this 3 person program. Out of the 3 individuals in the program, each should be assigned a certain number of sites to maintain daily. Implementation – Launch the social networking sites one at a time, and after all have been established and set up for the public to see, than Sundog must effectively test the software to see that it is communicating to the niche of river rafting that your company is looking for. Ask for user feedback, with the gain of a discount on the customer’s next purchase. System Maintenance – The workers who are assigned to maintain their company’s social sites should continuously check for updates, and read articles on the user feedback of that particular social site. Always stay on top of the trends.