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Financial and Procurement Shared Services. Comptrollers Conference November 2010. Agenda . What we heard…. Client Expectations Financial Shared Services Functional Design Procurement Shared Services Functional Design Detailed Employee Baseline Data. Client Expectations.
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Financial and Procurement Shared Services Comptrollers Conference November 2010
Agenda • What we heard…. • Client Expectations • Financial Shared Services Functional Design • Procurement Shared Services Functional Design • Detailed Employee Baseline Data
Client Expectations • Turnaround time • Travel Claims • Vouchers • Timing • Dependent on Transaction Type • Provided example timeframes • Processing • Ability to handle peak periods (month/year ends) • Ability to process urgent requests (responsive to client needs)
Client Expectations • Clear commitment in the Service Partnership Agreements • Commitment to client readiness • Interfaces/relationships with clients • Client preparedness • Document Flow • How documents will actually flow to/from service centres • Who will maintain the official documents
Client Expectations • Design • Single point of contact • Maintain Confidentiality of Information • Contract Reporting and Administration
Identify Procurement Requirement Goods Services Construction Competitive Non-Competitive Tender Request for Proposals Negotiated Sole Source Requisition for Supplies and Services & Financial Commitment Approval Executive Council Approval Public Notice Quotation/Proposal Bid/Proposal Quotation/Proposal Evaluation/Analysis Evaluation/Analysis Evaluation/Analysis Contract Summary and Commitment Approval Documented Decision Decision Paper Deputy Minister Approval Executive Council Approval Award Change Order(s)/Commitment Addendum(s) Contract Register/Report Records Management GNWT Procurement Flow Chart
Detailed Employee Baseline Data • Exercise run as a trial to collect information • On activities • What people do in there days • Overall the format was well received, received about 30 forms submitted
Detailed Employee Baseline Data • Comments from submissions • Trouble estimating time spent on activities • Estimate on a monthly basis rather than weekly? • When sending these out: • Provide forms a month in advance • Give employees a heads up well in advance so they can track time • Received lots of feedback on the activities • Include training, educating and assisting on SAM, as well as policies and procedures • HR Duties • Requesting clarification on certain activities listed