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Role of Account Management at ERCOT

Role of Account Management at ERCOT. Market Education. Market Engagement and Readiness (MER) Training Update TPTF Meeting April 25 th , 2007. Timelines for course delivery. Course timeline review Goals Alignment with program schedule

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Role of Account Management at ERCOT

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  1. Role of Account Management at ERCOT Market Education Market Engagement and Readiness (MER) Training Update TPTF Meeting April 25th, 2007

  2. Timelines for course delivery • Course timeline review • Goals • Alignment with program schedule • Example: Network Model Management – Deliver course before the start of NOMCR use in early 2008 • Address training resource constraints (Limit parallel development) • Limit parallel development to what is required • Use course developers at trainers • Make more efficient use of ERCOT SMEs and TPTF sub-group for course reviews • Address timing of related courses (pre-requisites) • Example: Deliver Basic Training Program before NOIE QSE Operations

  3. Timelines for course delivery

  4. Timelines for course delivery – cont’d

  5. Current Training Development

  6. Training Delivery - Update *ERCOT only sessions of Nodal 101 scheduled for April and May (expect more than 100 attendees)

  7. Training Delivery – Upcoming Course Schedule

  8. Training Attendee Counts Question: • How many Market Participants should ERCOT expect to train? • Survey sent to Accountable Executives • Response rate is very low ( approx 20% ) • 18 QSEs (Out of approx. 100 total) • 18 LSEs ( out of approx. 120 total) • 9 TSPs (out of approx. 18) • 6 Resource Entities More accurate attendee counts • Required for readiness reporting • Assures ERCOT can plan adequately for training delivery • Frequency, Location, Facilities • We have work to do!! • ERCOT will send a follow up notice • ERCOT Account Managers will call Accountable Executives • What else can we do?

  9. Training Attendee Counts

  10. ERCOT Nodal Market Transition Market Training Questions Questions ??

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