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1. Employee Assistance ProgramsUSPHS June 2, 2009
2. 2 Overview Overview of Employee Assistance Programs and their origination
Explanation of EAP services for the individual, manager and agency
How EAP can be a resource for USPHS Physicians
3. 3 Origination of Employee Assistance Programs Programs began in 1940’s as a way to address alcoholism in the workplace
1970 Federal government passed legislation, The Hughes Act, to address alcoholism in the nation
Oversight and development was given to OPM
Effects of alcoholism on a Federal agency
4. 4 What is an Employee Assistance Program? EAP is a benefit to employees and managers from their agency that is voluntary, confidential and free
Components of an EAP
Problem identification/assessment and referral
Short-term problem resolution, phone or in person
Consultation with supervisors and managers
Monitoring and Follow-Up services
Health and Wellness Trainings
Crisis Intervention
Financial and Legal consultations
5. 5 Issues the EAP can help with… Troubled relationships
Stress
Anxiety and depression
Grief
Workplace problems
Alcohol and other drug abuse
Parenting concerns
Work/Life balance
Medical concerns
6. 6 Consultation Services Supervisors and managers
Types of referrals to the EAP
Managing the troubled employee
7. 7 Health and Wellness Trainings Effective Communication
Work/Life Balance
Transition in the Workplace
Stress Management
Dealing with Conflict
Loneliness from loss
Art of Parenting
Elder Care
8. 8 Crisis Intervention External concerns; 9/11, Fire, Robbery
Intimate concerns; death of a co-worker
9. 9 Legal and Financial Services Legal services can help with:
Living Wills
Real Estate
Family law, custody
Identity Theft
Financial services can help with:
Family budgeting
Debt consolidation
Savings strategies
Buying a home
10. 10 Why are EAP’s Important? A study shows that when EAP services are provided work loss was avoided in 60% of cases with an average savings of 17 hours per case. 72% of these cases showed improved work productivity with an average gain of 43%.
Attridge, M. (2001, August)
11. 11 How EAP can be a resource for USPHS Physicians… Often MD visits are related to stress
Employees usually turn to physicians first
Maintain role as medical and not
mental health providers
Can see trends in workplace and
recommend needed trainings
Examples when EAP was of service
12. 12 Contact Information:
Marybeth Peters LCSW, CEAP
Federal Occupational Health
75 Spring Street SW
Atlanta, GA 30303
#1-800-222-0364