REPORT OF THE TOWN ADMINISTRATOR

1. REPORT OF THE TOWN ADMINISTRATOR CAPITAL PLANNING & COMMUNITY SERVICES SERVICE DELIVERY & GOVERNANCE JULY 17, 2008

2. ▪ The Background/Task: • SelectBoard Goals & Priorities • Two items were tops • Org’s Transportation Policy • Resolve conflict over - Capital Planning & Needs and - Senior Services

3. ▪ The Process: • The “Listening Tour”: • 10 In-Depth meetings w/ • 7 committees • 3 staff • Related surveys

4. ▪ What I Heard: • Capital Planning • (RSA 674:5) & 1987 ATM but…………… • Planning says………… • No Can Do

5. Service Delivery • Seniors (60+): many issues but………. four main cohesive areas: a.) Recreation /Socialization b.) Finances, Safety & Legal c.) Health & Wellness d.) Transportation No desire to get “lost in the shadow”

6. The Breakdown • Recreation - continuum from toddlers to seniors • But……….. not under their umbrella • Finances, Welfare Office hosts that information • But… bristling over going to “Welfare”. • safety issues, MPD avoiding “scams” was well spoken of. • health, Visiting Nurse Services, well received • But……… need a more wide range of screenings and wellness clinics. • Transportation

7. Is this real? • Survey (MP 20-06) says……………. • 34.Recreational Programs for Seniors3.633.Senior Programs/Services/Transportation3.432.Property Assessing3.431.Zoning Board3.330.Recreational Programs for Adults3.3

8. Physical Location • Some say separate and distinct • Some say………… reinforces isolation • Frugal taxpayers coordination of service delivery & maximum use of multi purpose space

9. General Organizational Issues • Voiced by all: • Clear Map of where we are headed. • More decisiveness & support; • Better Defined Policies • Communication & Clarity • Clear leader for the Town “Who should we talk to / go to?”

10. So where do we go from here?

11. General • Last goes first: • Recommendation #1: Codify the committee forming/discharging process • Charge and Composition • Formal swearing, 91A & materials • Orientation and contact • Discharge when done • Create Roster • Annual round table • Related • Continue the Volunteer Appreciation • Permanent Volunteer Bank.

12. Financial • We need a CIP • central vetting process • clear guide to ration dollars • impact fee. • Ranges: simple to formalized • Recommendation #2: Town Meeting authority for BoS to appoint a CIP • Recommendation #3: Discharge the Municipal Needs Committee

13. Transfer Station • Until then………….. Transfer Station to resolve • Recommendation #4: MNC should revisit in terms of • Safety • Morale • Storage • Throughput • identify phasing and/or short term/low cost

14. Community Services Delivery • Recommendation #5: Form the Community Service Team. “Enhance the quality of life for the community and its people through a healthy body, mind and spirit”

15. Recreation: • The Recreation Department should do a better job of acknowledging their responsibility to deliver a continuum of programs across the ages and develop an action plan improve its programs, image, marketing and communications

16. The Strategic Plan’s Future? • W/Master Plan Addendum Discharge RSPT • Recommendation #8: The SelectBoard should amend the RAC name to Parks & Recreation Advisory Board and issue a new charge and composition to reflect this added emphasis.

17. Finances, Safety and Legal: “Welfare”. Like Cod Liver Oil • Recommendation #9: The SelectBoard create a Human Services Department to replace the current Welfare Department. • not enough staff time to deliver service • combining it with something merely fuels senior’s fears of getting lost. • not be a substantial bottom line cost to the budget. • Recommendations #10: The SelectBoard should create the part-time position of Senior Services Coordinator • Recommendation #11: The Moultonborough Police Department should develop a special expertise to serve seniors. • Not a new position (Seniors RO) • Just an acknowlegemetyn (like School RO) safe driving, scam predators, elder abuse prevention

18. Health and Wellness: • VNS one of the highest positive ratings but……….. • broad needs of seniors and community modestly greater • Recommendation #12:The VNS should become more active in broader health issues and offer more pro-active screenings, wellness and nutrition clinics. • Nutrition & Education: • Diabetes / General Diet • American Heart Association • Foot Clinic – Podiatrist • Fall Prevention – Medi Alert • Living Will & Durable Power of Attorney for Healthcare • BP Clinics • Flu Clinics • Emergency Preparedness • Cold/Flu Prevention • - Hand washing • Cholesterol

19. Transportation: • can not solve alone • need to be active partners • Recommendation #13: The SelectBoard shouldsend a clear signal of our intent to be active partners in transportation planning. • Recommendation #14: The Human Services Department should investigate establishing a local “Buddy Ride” Program.

20. Are we done? • continue to give seniors a voice • Recommendation #15: The SelectBoard should create an Advisory Council on Aging and the current Seniors Needs Committee should be discharged with the thanks of a grateful community.

21. Where oh where? • (a) Floating/Common Space (i.e. Schools, Library, etc.) • (b) Lions Club • (c) Community Center • balance long range pluses and minuses against our short term and long term goals must also be balanced against operational issues.