1 / 11

WHY DO WE COMMUNICATE

WHY DO WE COMMUNICATE. To Convey -Thought -Idea -Intent -Empower -Mistakes -Create Success. COMMUNICATION PROCESS . Process of exchanging verbal and non verbal message. Sender Message Medium Receiver . ESSENTIALS OF COMMUNICATION. Correctness Completeness Brevity Clarity

donar
Download Presentation

WHY DO WE COMMUNICATE

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. WHY DO WE COMMUNICATE To Convey -Thought -Idea -Intent -Empower -Mistakes -Create Success

  2. COMMUNICATION PROCESS Process of exchanging verbal and non verbal message. • Sender • Message • Medium • Receiver

  3. ESSENTIALS OF COMMUNICATION • Correctness • Completeness • Brevity • Clarity • Focused • Courteous.

  4. AIM OF COMMUNICATION. • Clarify with Specifics • Convey Objective • Communicate a Benefit • Call for Action • Create Enthusiasm • Cross Obstacles

  5. Types of communication • Verbal -50% of time • Listening -45% of time • Body Language

  6. PLAN YOUR COMMUNICATION • What do you want to say. • Whom you want to say. • Is your communication, end of process. • You must listen : -Clarify enquiry -Ensure intended message. -Empower.

  7. Types of Communication • Communication techniques • Email writing skills • Active Listening • Body Language

  8. Types of Communication • Assertive Communication • Effective meetings • Teleconferencing skills

  9. AVOID EXPRESSIONS • That’s not my job all right • Yes Ok, no problem. • Listen, it is not my fault.

  10. POINTS TO CARRY HOME • Know what you want to say and why • How will you say it • Listen • Reach understanding, agreement or consensus

  11. For the Future • Better Command over Language (reading and writing ) • Practice listening skills • Open minded and receptive. • Objective communication . • Imbibe standardized speech

More Related