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IAD Enhancements User Pays User Group 20 th November 2008

Scheduled outage for final trial, backout plan, performance analysis against code changes, user password notifications. Implementation dates and user communication plan provided.

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IAD Enhancements User Pays User Group 20 th November 2008

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  1. IAD EnhancementsUser Pays User Group20th November 2008

  2. Revised Implementation Approach • 28th November – 1st December – Outage required for final trial in IAD Production Service • Extract performance statistics against the change code under stress conditions • Backout and revert to pre change IAD code • Enables analysis of performance results • Provides opportunity to confirm to Users of when change code will be applied and LSO Managed Organisations to notify Users which password to use

  3. Revised Implementation Approach (2) • 5th – 8th December – Implementation of Revised Code into IAD Production Service • Wednesday 3rd December – Final Go/No Go Meeting • Sat 6th/ Sun 7th December – Implement Revised Code • Sunday 7th December – Confirm Revised Code in place • Monday 8th December – • LSO Managed Organisation Users Log In with revised passwords • Non LSO Managed Organisation Users set profiles

  4. Planned User Communications • Emails to Contract Managers • Thursday 4th December – Confirming ‘Go’ Decision • Sunday 7th December – Confirm Revised Code in place • SMS Messages to nominated contacts • Sunday 7th December – Confirm Revised Code in place / Users to use revised password when logging in • Nominations by 3rd December for SMS to: xoserve.userpays@xoserve.com

  5. Other Items for Note • LSO Managed Organisation datafix has been successfully tested • No failures reported • Reconciliation exercise (New Accounts Created) to be undertaken on 1st December • Response with LSO Password and Profile Details – 3rd December • Account creation freeze • Not proposed for this implementation

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