Units of Study – Diploma

1. Manage Project Human Resources Unit GuideDiploma of Project Management 17872Qualification Code BSB51507Unit Code BSBPMG506A

2. Units of Study – Diploma Units in the Diploma of Project Management

3. Apply Human Resource Management Approaches On completion of this unit you will – • be able to undertake human resource management within projects, including planning for human resources, implementing staff training and development, and managing the project team and stakeholders.  • This unit is Ungraded which means that you will be found Competent or Not Yet Competent based on the completion of the assessment activities and the evidence of competency provided.

4. Elements of Competency • Each unit of study is composed of elements of competency • Manage Project Human Resources comprises 3 elements of competency – • Implement human resource and stakeholder planning activities • Implement staff training and development • Manage the project team and stakeholders • Elements of competency are further broken down into performance criteria, these can be found on the next slides

5. 1. Implement human resource and stakeholder planning activities • Resource requirements for individual tasks are determined, with input from stakeholders and guidance from a higher project authority, to determine project staffing levels and required competencies • Project organisation and structure designated by a higher authority is established to align individual and group competencies with project tasks • Project stakeholders are identified and their expectations verified in order to quantify project outcomes • Staff are allocated to the project with the approval of a higher project authority to meet work requirements throughout the project life cycle • HRM methods, techniques and tools are developed and used to implement HRM procedures and plans to ensure clarity of understanding and ongoing human resource management  

6. 2. Implement staff training and development • Designated staff responsibilities, authority and individual performance measurement criteria are communicated to the project team and other relevant stakeholders to ensure clarity of understanding of the work and to provide a basis for ongoing assessment • Ongoing development and training of project team members is identified, planned, approved by a higher authority and implemented to achieve HRM and overall project objectives • Individuals' performance is measured against agreed criteria and actions are initiated to overcome shortfalls in performance and encourage career progression  

7. 3. Manage the project team and stakeholder Processes to promote continuous improvement of staff are implemented and actions taken to improve staff and overall project effectiveness Internal and external influences on individual and project team member performance and morale are monitored and reported to a higher project authority, if necessary, for remedial action Established procedures for interpersonal communication, counselling and conflict resolution are implemented to maintain a positive working environment

8. 3. Manage the project team and stakeholder Stakeholder expectations are continually reviewed to resolve expectation variance and ensure the project is on track to deliver expected outcomes Inter-project and intra-project conflict is identified and managed to minimise impact on achievement of project objectives Human resource and stakeholder management issues and recommended improvements are identified, documented and passed on to a higher project authority for application in future projects  

9. Associated Readings • Mandatory – • PMBOK Chapter 9 – 9.1, 9.2, 9.3, 9.4 • Recommended – • Diploma Skills Kit – Manage Project Human Resources • Learning Guide 1 – Define Project, pages 6 and 13 • Learning Guide 2 – Develop Project Plans, pages 12 and 13 • Learning Guide 3 – Administer & Monitor Project, pages 2 to 5 • Learning Guide 4 – Finalise Project, pages 4 and 5 • Learning Guide 5 – Review Project, pages 6 and 7

10. Team Assignment Criteria

11. Individual Assignment Criteria

12. Best wishes for your studies Northern Beaches TAFE and the Business and Commerce Business Line of the Northern Sydney Institute wish you success in your studies!