Strengthening Safety Culture with a Modern Training Program for Railroaders

1. Strengthening Safety Culture with a Modern Training Program for Railroaders IRSC Conference October 8th, 2013

2. Continuum of Learning • Progressing from a training event to a continuum of learning • Connecting and sequencing each element • Training program objectives supported by each element • Strengthening culture through engagement Overall Process – Human Resource Needs and Training

3. Training – A Comprehensive Approach • Modernizing classroom training • Leveraging technology • Structured field training • Final qualification • Engagement and monitoring

4. Training – A Comprehensive Approach • Supporting the learning needs of our existing and new railroaders. • Strengthening safety culture and supporting Operational and Service Excellence.

5. Training – A Comprehensive Approach • Modernizing classroom training • Leveraging technology • Structured field training

6. Sustaining Engagement and Culture • Following final qualification, a number of initiatives support engagement and culture: • Employee peer programs • On-the-job trainers • Safety summits • On-Boarding process • Leveraging information systems to monitor performance Strengthening Safety Culture

7. Training – Leveraging Technology • Tablet based training – a significant opportunity to enhance learning and connect with new generation of railroaders • Pilots and focus groups held with employees, supported by CN Policy health and safety committee and St-Mary’s university • Tangible benefits identified Reading App (Goodreader, etc) Conducor App On the Job Simulations App + Signals Challenge Fluid Surveys Capability Email Capability

8. Thank You New Conductors Class