Steps to Success with Software AG

1. Steps to Success with Software AG Mark Combs and Cynthia Stegall Global Consulting Services and Education Services

2. Global Consulting Services – Value-Add Services 14 August 2014 | Process-driven IT Modernization | 2

3. Application Management Maintenance / Outsourcing Services EnterpriseApplicationPortfolio Analysis Retain Modernization Services Leverage Application Management Transformation Services Retire GCS Value-Add Services Local Delivery Organization Customer GLOBAL CONSULTING SERVICES Performance and DataManagement Quality Management • DBA Support • Performance and Tuning • Application Optimization • Version Upgrade • 3rd Party Quality Review • Mentorship and Training Programs • Testing PerformanceManagement Quality Management

4. Application Management How critical are your Adabas and Natural Applications to your business? Do you have the staff to continue to support them? How can you increase your return on investments in these applications? What can you do to improve the user experience? How much redundancy in process and data do you have? Modernization Maintenance/Outsourcing Transformation

5. Resources To Support You Now and Into The Future Direct access to Software AG Research and Development Direct access to our award winning Customer Support organization Visibility and input to product roadmap Vendor SupportedEco-System Access to our Competency Centers in SOA, BPM and Modernization and tools that are only available to our consultants.

6. Performance and Data Management Can improving application performance help you get more from your IT budget? Do you have the in-house expertise to keep systems performing optimally? Does your team have the experience to optimize your applications and supporting infrastructure? Can you keep up to date on latest product versions? VersionUpgrades ApplicationOptimization Performanceand Tuning DBASupport

7. Quality Management Are you maximizing the value of your third-party provider? Can you avoid setting up a second shift to work with third-parties because of time zones? Does your outsourcer have a thorough understandingof Software AG technology and mainframes? How can you increase quality and reduce testing time? 3rd Party Quality Oversight Mentorship and Training Programs Independent Testing

8. Process-Driven IT Modernization 14 August 2014 | Process-driven IT Modernization | 8

9. Process-Driven IT Modernization Agenda IT Modernization Issues & Challenges Path to IT Modernization Software AG Approach IT Modernization Success Questions 14 August 2014 | Process-driven IT Modernization | 9

10. The Drive to IT Modernization Understanding the key issues decision-makers face Rapidly increasing demands for new products and services Concerns about diminishing resources and skill shortages Expanding regulations and compliance requirements Growing demands to “do more with less” & reduce the time and cost of adding new functionality Increasing mergers and acquisitions activities driven by the competitive marketplace Overwhelming need for continuous adaptability 14 August 2014 | Process-driven IT Modernization | 10

11. No Transparency Contact to Order Order to Cash Supply Chain Slow & Inflexible Costs / Value High Complexity Are your applications holding you back? Improve Processes by TIME, COSTS and QUALITY 14 August 2014 | Process-driven IT Modernization | 11

12. Big Fish Re-Hosting Deciding on a Path to Modernization Rip and Replace • Lock-in strategy • High cost • Lack of interoperability • High cost • High risk • Low success rate Re-write • Loss of domain expertise • Lack of understanding • Low success rate • Limited offerings • Erratic Track record 14 August 2014 | Process-driven IT Modernization | 12

13. A Better Way: Process-Driven IT Modernization 14 August 2014 | Process-driven IT Modernization | 13

14. The Value of the Process “Business Process is driving modernization activities, not the other way around – it is about the most bang for the buck and the quickest route to modernization.” Dale Vecchio Gartner Research Vice President | | 14

15. Security Sensitive Business Critical Insurance Customer Data Management Taxes/Billing Investor Relations Provisioning Human Resources Legal Compliance Gaining IT & Business Efficiency Data-Intensive Reliability Hardware Applications Skills Mission-Critical 14 August 2014 | Process-driven IT Modernization | 15

16. The Software AG ApproachProcess-driven IT Modernization …enables you to adapt the IT landscape in manageable steps, improve processes intelligently, extend application value and leverage new technologies — towards the goal of process excellence | | 16 14 August 2014 | Software AG - Get There Faster | 16

17. Discovery & Assessment Process Discovery Enterprise Architecture Management • Extract process performance data from applications • Measure & analyze KPI’s Manage modernization process & assets Application Discovery • Automatically analyze applications • Identify assets and dependencies 14 August 2014 | Process-driven IT Modernization | 17

18. 1 2 3 Modernization Roadmap Enterprise Architecture Management Modernization Roadmap Planning of Modernization Projects Value, Costs, Risks, Enabling Technology Value, Costs, Risks, Technical Capabilities  Processes  Integration   Application  Platform

19. Software AG: Process-driven IT Modernization Enabling Technologies Application Simplify and improve maintainability, flexibility & accessibility. Platform Optimize operational efficiency of existing platforms or rehost applications on new hardware. Enterprise Architecture Management Integration Seamlessly share data, master data & application functionality with other IT systems, SOA, BPM and business partner. Business Process Discover inefficient business processes and improve them by workflow analysis, automation & monitoring. 14 August 2014 | Software AG - Get There Faster | 19

20. Casestudies Customer Case Study

21. IT Modernization – Customer Success 24x7 availability of business records improved customer service Eliminate duplications with common business processes Automated forms streamline processes and eliminate paper Web-enabled 75 processes with BPM reusing Natural business logic built in the last 27 years. Handles claims management processes with BPM across multiple legacy systems (COBOL Mainframe) Automated work schedule and leave processes — resulted in major time and cost savings. 14 August 2014 | Process-driven IT Modernization | 21

22. Why Software AG 14 August 2014 | Sales Training 2011 | For Internal Use Only | 22

23. Creating a Path to Continuous Adaptability with… • Holistic solution for implementing an IT Modernization roadmap • Across-the-board assessment methodology • Comprehensive skill/knowledge transfer path • Extensive set of tools for discovery, measurement & process improvement • Complete Standard-based integration of heterogeneous applications • State-of-the-art application development & modernization platform • Perpetual infrastructure optimization & consolidation 14 August 2014 | Process-driven IT Modernization | 23

24. CUSTOMER ENABLEMENT 14 August 2014 | Sales Training 2011 | For Internal Use Only | 24

25. Who is Education Services? • Education Services is a division of Software AG’s Global Consulting Services. • We provide a full array of learning programs ranging from general enablement (Business Transformation) to traditional SAG product/implementation training all designed to ensure Customers are successful and capable of leveraging the full extent of our solutions. • We support all product lines (ETS, wM, and ARIS) • We use Certified Software AG Instructors with an average of 8+ years implementing our solutions. This approach ensures best practices and real world examples are a part of our standard curriculum. 14 August 2014 | Software AG - Get There Faster | 25

26. Key Steps to Project Success: • Hire the right resources • Software AG can provide you with a guide on pre-req skills and experience best suited to support Software AG implementation work • Ensure training is included in your plan • We can provide you with budgetary costs, schedules, recommended plans, etc. • Perform a Learning Needs Assessment • Based on your specific project needs or hiring plan, we can work with you to devise a customized learning plan OR recommend standard courses as you build your Adabas/Natural teams. • Utilize Software AG’s flexible learning options to increase your ROI for training • Remote Delivery (no travel) • Public Training (shared classroom, great for just-in-time needs) • Training alone will not prepare you. Work hand-in-hand with GCS immediately following the training to ensure your training investment pays in full dividends. • Keep your skills fresh as new products or versions are released. • Gain certification to assist you in validating skill levels.

27. Customized Tailored Delivery Standard Mentoring Classroom Test Drive Remote (Virtual Classroom) Overview Specific topics Webinars Delivery Models and Methods (wM, ARIS, ETS, MDM, etc) Learning Concept – User Needs Analysis – Training Plan Onsite/Private Public Certification E-Learning

28. Software AG’s Approach to Customer Enablement • E-learning (Intros, Adabas, Natural I/II) • Self-paced, e-learning available through high speed Internet • Designed to support just-in-time training needs • 90 day access • Test Drives (ESB, BPM, ARIS, SOA) • Instructor-led, half day, hands-on product training • Remote delivery (no travel) • Designed to demonstrate product capabilities • Seats are limited but available at no charge • Instructor-led session • Instructor-led, hands-on implementation training • Designed to prepare practitioners to support project work • Role and solution based, can be attended in a shared environment (Public) or by means of a private session • Product Mentoring is also available to support less formal training needs or specialized needs.

29. Additional Support Available • Application Modernization Projects • We offer specific courses to support ApplinX, Entire X, Natural One, etc • In addition, we can help you through the change process by creating learning plans that support total transformation (i.e. Java skills, web services, non-product training, etc) • We also offer several packages (in partnership with Global Consulting Services) that will provide a blended approach of classroom and on-the-job training to ensure your new skills are being applied properly and learning is on-going. This approach ensures the FASTEST return on both your technology and your skills investment.

30. Certification Program • Software AG offers the following • Certifications: • wM Integration Developer • wM BPM Developer • wM CAF Developer • wM SOA Developer • Adabas DBA • Natural Developer • ARIS CAP Relationship between Performance and % of Teams certified • Certification paths and available course schedules are available at: www.softwareag.com/Corporate/service/training Source: IDC’s Training Impact Survey, 2008 (n = 5534)

31. Enablement Resources • Software Education Services • 1-866-Teach IT (1-866-832-2448) • US-Training@Softwareag.com • Public Schedule (based on demand): • LATAM Public Schedule: http://inter.viewcentral.com/reg/webmethods_ext/MexicoCity • North American Public Schedule: http://inter.viewcentral.com/reg/webmethods_ext/NASchedule • Cynthia Stegall, Director, Education Services • Cynthia.Stegall@softwareag.com • Office: 571-262-7735 • Mobile: 571-297-5226 • Empower • http://empower.softwareag.com

32. Questions? Email: