LGfL Managed Email Services

1. LGfL ManagedEmail Services Brian Durrant Chief Executive London Grid for Learning

2. StaffMail

3. StaffMail For Staff, Governors and Admin Delivered in conjunction with Atomwide Dual Hosted (Telehouse and Park Royal) Fault Tolerant & Resilient Full Exchange 2007 Functionality 5GB Mailbox Limit Max 20MB Email Size inc. attachments Provided �free� to LGfL Schools

4. StaffMail Features Personal and shared calendaring Personal and shared address books Accessible via: MS Outlook MS Outlook Web Access Outlook Mobile Access (compatible PDA or m�phone) POP3, SMTP, IMAP protocols supported, and mail forwarding

5. StaffMail Login Screen Access to StaffMail is via LGfL USO

6. StaffMail Outlook Web Access

7. StaffMail & MailProtect All email scanned for viruses, spam and inappropriate content by LGfL MailProtect. Staff can control spam including access to spam release, email spam digest reporting, and email in/out reporting.

8. StaffMail on-line identity & domains By default each user will receive an email address based upon their USO account name with a domain name of lgflmail.org For example, �John Smith� may receive a USO user name of jsmit001.318 and an email address of jsmit001.318@lgflmail.org LAs may supply own domain (eg. lbwf.org) and this may be applied to all users in the LA Schools may supply their own domain name �schoolname.la.sch.uk� and to be applied to all of the users in the USO in their school

9. StaffMail Address Books Each user may add and delete entries from their own private address book a school staff member will see: all staff at their school - only all pupils at their school that are using LondonMail the LA shared list a LA staff member will see: school lists of staff the LA shared list

10. LondonMail

11. LondonMail A Microsoft Live@edu service, branded LGfL, offered as a turn-key solution for use by pupils. highly availability web-mail service for curriculum use inbound and outbound mail filtering by MicroSoft protects against viruses, spam and inappropriate content all inbound email also scanned for viruses, spam and inappropriate content by LGfL MailProtect. Exchange Functionality hosted by Microsoft in Dublin 5GB Mailbox Limit Max 20MB Email Size including Attachments Provided �free� to LGfL Schools

12. LondonMail Features Personal and shared calendaring Personal address books Accounts will be accessible via: MS Outlook MS Outlook Web Access Outlook Mobile Access (compatible PDA or m�phone) POP3, SMTP, IMAP protocols supported, and mail forwarding

13. LondonMail Outlook Web Access

14. LondonMail - identities & domains each user is allocated an email address based upon their existing USO or new USOlite account name �John Smith� receives jsmit001.318 and an email address of jsmit001.318@lgflmail.net As a Becta Accredited Internet Services Provider LGfL supports email address anonymity. As a requirement of accreditation, LGfL enables LAs and schools to reduce the risk to pupils by providing by default email addresses that protect pupils' anonymity An LA may choose to supply their own domain (lbwf.org) and this may be applied to all users in the LA

15. MailProtect

16. MailProtect Used in conjunction with LGfL StaffMail and LondonMail services MailProtect uses email filtering technology provided by Email Systems Dual Hosted (Telehouse and Park Royal) Fault Tolerant & Resilient

17. Service Documentation The most current versions can be found on the LGfL Support website (http://support.lgfl.net) LGfL Managed Microsoft Exchange Email Service for Staff (StaffMail) LGfL Managed Microsoft Exchange Email Service for Pupils (LondonMail) LGfL Email Content Control (MailProtect) USO Service Description USO Service Datasheet USO Service Pricing

18. Timelines 020 8255 5555 Support Number � Now! StaffMail pilot users � 17 March 2008 StaffMail first LA � 31 March 2008 LondonMail test users � 21 April 2008 LondonMail pilot schools � 2 June 2008 LondonMail first LA � 24 July 2008 MailProtect � 17 March 2008 Full Production All Services � 3 September 2008

19. Migration from @mail LGfL @mail will cease service 31.10.08 Contact lists will be migratable If full migration is required, use Synetrix Email Hosting sync utility

20. Future StaffMail RIM (Blackberry) Access LondonMail Shared Contact Lists

21. Finally�. New low-cost LGfL support number

22. 020 82 55 55 55 Local call on 020 82 55 55 55 Same as 08700 63 64 65 (but cheaper!) 08700 63 64 65 still operational Help desk for StaffMail and LondonMail Services are via Option 3

23. Microsoft Dublin Data Centre

24. LondonMail & USO-lite LGfL USOlite accounts may be provisioned for certain individual services, such as LGfL LondonMail. Where these have been provisioned, the account is restricted for use only with those designated services In the event of non USO account holders subscribing to multiple services that are supplied complete with a USOlite account, then the user may be able to use the same credentials for each service. USOlite accounts cannot access LGfL Shibboleth services such as Premium Content Should a user�s account be upgraded from USOlite to a full USO account as part of a school or LA USO purchase, the user will be able to retain their �-lite� on line identity, with its functionality simply being upgraded automatically as part of the process USOlite accounts cannot be upgraded individually

25. Microsoft�s European Mega Data Centre at Grange Castle, Dublin Previous slide -Rendering of the finished data centre �250 million mostly automated plant Total building footprint - 570,000 square feet 18.9 acre site

26. Similar Microsoft Data Centre under Construction