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Presentation to NWPCSS

Presentation to NWPCSS. March 13 th 2014 Delivered by Mike Low / Stuart Derbyshire. Agenda. Spend Figures 2013/14 Review of MPP – lines of engagement 2014 MPP New Figures by Consortium Marketing E-procurement update New Account Managers Call Plans Closed Loop

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Presentation to NWPCSS

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  1. Presentation to NWPCSS March 13th 2014 Delivered by Mike Low / Stuart Derbyshire

  2. Agenda • Spend Figures 2013/14 • Review of MPP – lines of engagement 2014 • MPP New Figures by Consortium • Marketing • E-procurement update • New Account Managers • Call Plans • Closed Loop • Office Depot & Office Max merger update • AOB

  3. Education Spend 2013/14

  4. MPP Account Management Approach • E-proc – the majority of end user are now online. • Compliance – Frameworks for Bulk paper and individual universities going out to tender for Ink and Toner, limit the one stop shop approach through this agreement. • Weekly Delivery – Multiple end users, not all on one campus. • Payment in 10 days – Credit card transaction no problem, however, invoicing customers still take 30 days and in some exceptions end user budget holders delay payments by up to 60 days… • 2014 MPP Plan – To meet with each Consortium and go through contract compliance by University.

  5. MPP VALUE 2012/13

  6. Marketing Update: • P1 – New Products P2 – First Aid P3 – Health & Safety

  7. E-Procurement update… • Science Warehouse • Entering a new contract with SW as of April 2014, which includes reduced Transaction fees for Office Depot from 3% to 1.5%. • Office Depot will manage the price uploads per SW customer, this will assist OD and the Universities with a clear picture as to what has changed instead of being told pricing and UOM have changed significantly. • The VAT issue has still not been resolved by SW, but it is in there pipeline to complete….

  8. Current Members using Science Warehouse

  9. New Account Management • Diane Hallet – HEPCW • 8 years Office Supplies Experience, Welsh based Account Manager • Covering Public Sector and Education • Ellie Hendrey – Inside sales • Ellie has over 3 years Office supplies experience, and has joined the team since November 2013, Ellie looks after Education customers only whose spend ranges from 0 to 45K • East Anglia/North London – TBC • Still searching

  10. Account Management Activity • 20 day call cycle plans

  11. Closed Loop Update • Update sheets to each member

  12. Office Depot & Office Max update • Stuart Derbyshire

  13. AOB • AOB

  14. Thank you

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