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UCPath Overview January 2014. The problem. UC’s approach to HR and Payroll is less efficient than similar organizations. O ur current system (PPS) is built on 35-year-old technology , and was determined as early as 1991 as insufficient to meet UC’s needs. Our current system.
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UCPath Overview January 2014
The problem UC’s approach to HR and Payroll is less efficient than similar organizations. Our current system (PPS) is built on 35-year-old technology, and was determined as early as 1991 as insufficient to meet UC’s needs. Our current system • Is difficult to use • Requires redundant data entry, manual calculations and significant paper processing • Is expensive to maintain and increasingly fragile • Creates compliance issues
UC Campuses Seek Solutions • In 2009, Campus and Medical Center Controllers, CHROs, and APDs recommended replacing PPS and agreed to work toward conforming business practices. • Five campuses/medical centers had or were in the early stages of independently implementing an HR system to augment PPS at each location. • Additional locations were each considering a similar approach. Opportunityto take a more highly-leveraged approach to gain operational efficiencies
A Single, Integrated Approach • Standardize and streamline payroll and HR processesUC-wide • Centralize transactional related processes within the UCPath shared services center • Replace PPS with a single new payroll and HR technologysystem • STREAMLINED, STANDARDIZED PROCESSES • SHARED SERVICES CENTER • NEW TECHNOLOGY
Shared Services • Routine transaction processing • and • employee support • will be provided by • the UCPath Center. • Payroll (e.g., payroll adjustments) • Benefits(e.g., COBRA notices, open enrollment) • Finance/GL integration(e.g., salary cost transfers) • Absence management(e.g., direct billing, leave administration) • Compensation (e.g., additional/ supplemental pay, mass pay change) • Workforce administration (e.g., employment verification, new hires)
Benefits • Modern Technology • A single integrated payroll and HR solution which is automated, efficient and accurate • Consistent, quality data for reporting and decision-making • The ability for employees to access and change more information online • Visibility and tracking of requests and issues • Consistent, High Quality Service • Additional hours of support and staff coverage • Streamlined processing of routine transactions • Repeatable, trackable, responsive service level • Routine feedback opportunities • Lower Cost Over Time • Experience at other institutions has demonstrated that, over time, UC can expect to deliver payroll and HR services at a lower cost.
UCPath Self Service Staff, faculty, and student employees will be able to use UCPath online to: • Submit questions • Track requests in the ticketing system • Look up answers in a knowledge base • Review/Change certain employee information directly in the system
Supervisor Area Those who manage staff will use the UCPath online to: • Approve certain transactions through automated approval routing tools • Review the status of transactions and approvals in the process • Obtain data for analysis and reporting • Find management and support information
Support from the UCPath Center UC staff, faculty, and managers will be able to contact the UCPath Center for support online (via the UCPath Portal), by phone, or by e-mail. Tier 4 UC Office of the President UCPath Portal E-mail Phone Tier 3 Campus Resources Tier 1 UCPath Center Initial Contact Tier 2 UCPath CenterContact with Specialized Knowledge
For More Information ucpath.universityofcalifornia.edu If you have questions about the plans for UCPath on your campus or medical center, contact your UCPath team: ucpath.universityofcalifornia.edu/about/management.html
Thank You • Web siteucpath.universityofcalifornia.edu/ • E-mailUCPath@ucop.edu • e-Newsletter Looking Forward (located on the UCPath website)
Jobs at the UCPath Center • Staffing will ramp-up with waves • By the time the UCPath Center is fully operational, it will likely employ up to 480 people • UC employees have priority over external candidates • Recruitment is ongoing • Questions: (866) 935-0013 | ucpathjobs@universityofcalifornia.edu
Applying to Work at UCPath ucpath.universityofcalifornia.edu
Campus Project Managers UC Berkeley Pejman Khoshkhoo UC Davis Radhika Prabhu UC Irvine Penny White UCLA LeAnn Story ASUCLA Sally Amato-Rogers UC Merced Pam Heintzleman UC Riverside Josh Bright UC San Diego Pearl Trinidad (interim) UCSF Deb Nikkel UC Santa Barbara Maria Ayllon UC Santa Cruz Laurie Eppler UCOP Gale Sheean-Remotto UC Agricultural & Maggie Leung Natural Resources
Governance Executive Sponsors Peter Taylor, UC Chief Financial Officer Nathan Brostrom, UC Executive Vice President Nathan Brostrom, Chair Peter Taylor, Chair Mark Cianca (Ex Officio, ELT Staff ) Sabu Varghese (Ex Officio, ELT Staff) Tom Andriola, UCOP Wendell Brase, UC Irvine Susan Carlson, UCOP Dwaine Duckett, UCOP Sarah Latham, UC Santa Cruz Jim Leedy, UCPath Center Pam Lombardo, UCSB Bobbie McCracken, UC Riverside John Meyer, UC Davis Jack Powazek, UCLA Michael Reese, UC Merced Steve Relyea, UC San Diego Barrie Strickland, UCSF John Wilton, UC Berkeley Executive Leadership Team (ELT) (formerly Executive Steering Team) Final decisions regarding scope, timeline, budget and policy. Leadership Council (LC) Steering Committee (SC) (formerly Management Workgroup) Allison Baird-James*, Chair, UCLA Mike Allred, UC Davis Peggy Arrivas*, UCOP Steve Chilcott, UC Davis Medical Center David Curry, UCLA Mary Doyle*, UC Santa Cruz Tricia Hiemstra, UC Santa Barbara Sheryl Ireland, UC Merced Gwen Lake, UCLA Medical Center Kristina Larson, UC San Diego Don Larson, UC San Diego Jim Leedy*, UCPath Center Paige Macias*, UC Irvine David Odato*, UCSF Pamela Peterson, UC Santa Cruz Jeannine Raymond, UC Berkeley Chuck Rowley*, UC Riverside Ellie Skarakis, UCOP Nancy Tanaka*, UCOP Paul Weiss, UCOP Peter Woon, UC Irvine Medical Center Mark Cianca* (Ex Officio, Staff to SC and LC) Sabu Varghese* (Ex Officio, Staff to SC and LC) *Member of UCPath Leadership Council Liason to ELT Approve future state processes; approve and monitor an integrated project plan. UCPath Program Leadership Mark Cianca, UC Deputy CIO Sabu Varghese, UCPath Program Director UCPath Center Staff to ELT, SC and LC James Leedy, Executive Director Location PMOs Escalate project issues to campus SC member. UCPath Center Advisory Board • UC Berkeley Pejman Khoshkhoo • UC Davis Radhika Prabhu • UC Irvine Penny White • UCLA LeAnn Story • ASUCLA Sally Amato-Rogers • UC Merced Pam Heintzleman • UC Riverside Josh Bright UC San Diego Pearl Trinidad (interim) UCSF Deb Nikkel UC Santa Barbara Maria Ayllon UC Santa Cruz Laurie Eppler UCOP Gale Sheean-Remotto UC ANR Maggie Leung
UCPath Center Executive Director J. Leedy Executive Assistant M. Matthews Employee ServiceDirector B. Bailess Production Director G. Allison Quality & Performance Manager T. Scholtemeyer Technology Manager W. Freire HR Business Partner TBH WFA Employee Service Team WFA Operations Team Knowledge Management Team Business Analyst Training Payroll Operations Team Payroll Employee Service Team Business Process Improvement Team IT Support Team Talent Acquisition Benefits Operations Benefits Employee Service Team Quality & Performance Portal Analyst Communications Records & Fulfillment Team Admin Support Program Lead Budget Management Reporting and Analytics Team (4) HR/Payroll/APO Central Support Team Admin Support