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Case story

Solve the problem of inadequate capacity in healthcare settings by installing a wireless pullcord switch on beds, allowing nurses to provide timely care and assistance. Low installation cost and high flexibility make it an efficient solution.

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Case story

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  1. Casestory Health Care • Low investment • High flexibility • Increasedcapacity

  2. Lack of capacityoccationally forces patients out in not intendedareas • Nurses have to spend more time to see patients in theseareas, • as they have nopossibility to call for assistance

  3. Installing a wirelesspullcord switch on the bed • Low installation cost – just install the DTI unit on the bed and plug-in 230V • Increasedflexibility to place the bed/patient • Increasedefficiency of the nurses work

  4. 230VAC - 12VDC power supply unit pull-cord switch DA1 DECT module • Compatible with the existing • KIRK DECT infrastructure

  5. Assistance bed 3 • A pre-definedtextmessage to • a pre-definedextensionnumber

  6. Low investment • High flexibility • Increasedcapacity

  7. Casestory Need HELP? Retail • Good customer service • Efficientpersonal • Low installation costs Need HELP? ASSISTANCE RADIO/TV PRESS FOR ASSISTANCE

  8. A big national supermarket with many shops accross the country • Tender for a wirelesstelephony system for each of the outlets

  9. Twoimportantdemands to the system: • Rugged and reliablehandsets • Customer service switches PRESS FOR ASSISTANCE

  10. Customer service switches arerealized by means of ECT DTI sytem. • Advantages: • Wireless = verylow installation cost • Using the existingPolycom DECT infrastructure = No additionalcost of infrastructure ASSISTANCE RADIO/TV PRESS FOR ASSISTANCE ECT DECT module (DA1) and 230V PSU inside

  11. Go to Radio/TV • A pre-definedtextmessage to • a pre-definedextensionnumber ASSISTANCE RADIO/TV PRESS FOR ASSISTANCE

  12. Good customer service • Efficientpersonal • Low installation costs Need HELP?

  13. Casestory Retail Supervisor call for Automated Check Out (ACO) Need HELP? • Good customer service • Efficientpersonal • Low installation costs ASSISTANCE Automated Check Out PRESS FOR ASSISTANCE

  14. Installation of Self-Service-Payment (or ACO) in supermarketsadds the capacity • and reduces the salerycost. • Problems with Self-Service: • Somegoodsmaybeconnected with an age limit (spirits, wine, beer, etc.) • Bar codescanbeimpossible for the system to detect • Eventhough the concept is Self-Service, somecustomersmay have problems

  15. If scanning goodsconnected with an age limit (goods with restriction), a visual alarm (lamp) typicallyturns on, indicatingthat assistance is needed.

  16. Introducing the automatic and/or manual ‘call for assistance’ willaddressboth problems. ASSISTANCE Automated Check Out PRESS FOR ASSISTANCE

  17. Customer service switch: Input 1 of the ECT DTI sytem. • Scanning goods with restriction: Input 2 of the ECT DTI sytem. • Advantages: • Wireless = verylow installation cost • Using the existingPolycom DECT infrastructure = No additionalcost of infrastructure ASSISTANCE Automated Check Out PRESS FOR ASSISTANCE ECT DECT module (DA1) and 230V PSU inside

  18. Go to ACO 5 • A pre-definedtextmessage to • a pre-definedextensionnumber ASSISTANCE Automated Check Out PRESS FOR ASSISTANCE

  19. Good customer service • Efficientpersonal • Low installation costs ASSISTANCE Automated Check Out Need HELP? PRESS FOR ASSISTANCE

  20. ECT A/S, Sintrupvej 23, DK8220 Brabrand, DENMARK Contact: Knud Madsen Tel: +45 8744 1230 Mob: +45 2465 6233 mail: kma@ect.dk

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