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Employee Satisfaction Survey Report 2006

Employee Satisfaction Survey Report 2006. OIRA. Introduction. Administered in November 2006 to all AUB employees, academic and non-academic. Purpose better understand employee perspectives on their jobs and how they felt about working for AUB.

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Employee Satisfaction Survey Report 2006

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  1. Employee Satisfaction Survey Report 2006 OIRA

  2. Introduction • Administered in November 2006 to all AUB employees, academic and non-academic. • Purpose • better understand employee perspectives on their jobs and how they felt about working for AUB. • detect changes or improvements in employee perspectives due to initiatives. • Instrument • form used in 2003 and 2000 was administered again with some minor modifications.

  3. Breakdown of the Employee Survey

  4. Administration • Survey was made available in English and Arabic versions • Forms sent to departments for distribution • Filled out by employees and then collected and sent back to OIRA in sealed envelopes. • No names or identification numbers were requested, only department codes. • Employees were constantly reminded of importance of filling out the forms, and were assured of confidentiality. • The distribution and collection of the surveys took around a month.

  5. Response Rate by Grade Level

  6. Breakdown of the Sample by Age

  7. Breakdown of Sample by Years of Employment

  8. Data Analysis • Reported item descriptives and frequencies for the whole sample and by each of the demographic variables studied • age, • grade, • educational level, • number of years at AUB, and • gender. • Significant differences in satisfaction level between various groups on each item were also investigated • Reliability analysis conducted on the survey and subscales revealed excellent reliabilities ranging between 0.85 and 0.97. • 60% did not provide department code.

  9. Highest & Lowest Rated Items

  10. General Conditions & Climate • Highest rated items were • # 2 ‘I am proud to work at AUB’ and • # 8 ‘I feel a great deal of loyalty towards AUB’ • Lowest rated items were • # 5 ‘I am satisfied with the physical work conditions’ • # 4 ‘I am given challenging assignments’. • Two items showed marked improvement: • # 3’I feel too much stress and pressure in my job’ • # 7 ‘in my area, quality is more important than productivity’, • 5 items went down and 2 remained same. • Physical work conditions still seem to be a problem, in addition to stressful work conditions.

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