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Utilizing Effective Operational Audit Solutions

Utilizing Effective Operational Audit Solutions. Katina Terry & Michelle Michael. Obtaining this Audit Software:. Productive Time Reduction Effective Tool for our Business Partners Opportunity Utilizing an Additional Tool for LP. LP Software & Abercrombie & Fitch, Co.

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Utilizing Effective Operational Audit Solutions

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  1. Utilizing Effective Operational Audit Solutions Katina Terry & Michelle Michael

  2. Obtaining this Audit Software: • Productive • Time Reduction • Effective Tool for our Business Partners • Opportunity • Utilizing an Additional Tool for LP

  3. LP Software & Abercrombie & Fitch, Co. • Business partnership since April 2005 • Utilizing both Case Management & Audit solutions

  4. Audit Software Capabilities : • Time Reduction • Efficient & Effective • Identification • Consistently

  5. Utilization by LP & Store Operations: • Daily Visits (Unless an Investigation must be completed) • Conference Calls • Performance Evaluations • Training Tool

  6. Pre-Audit

  7. Revising Audits

  8. Audit Guidelines/Expectations: • 95% and above • 79% and below • 95% and above • 60% and below

  9. Audit Revisions: • Importance of audit question revisions • Change completed quickly • Communication of revision • No changes to previous question/changes to previous question

  10. Utilizing the Reporting Tools: • Accessibility • Monthly Reporting • Reporting Available

  11. Audits Managed by Abercrombie Holiday Audit LP Scorecard LP New Store Opening Checklist Audit LP Flagship Audit LP Safety Audit Other Audits managed Self Audits Safety Audits Operational Audits Pricing Audits Abercrombie & LPMS-Audit

  12. What Audits Work Best? • LPMS-Audit works well with any scored/non-scored audit. • Audits that need to be managed through it’s entire lifecycle • Audits that need have issues to be resolved/managed • Most requested question types: Yes/No questions, Range Questions, Sample count Questions

  13. Loss Prevention Audits Safety Audits Operational Audits Checklists Pricing Audits Inspections LPMS-Audit is flexible Configure your own questions & scoring Existing Audits can be imported from existing Excel/Access files Stores can perform self audits Stores can complete “Action Plan” items on-line Import KPI information directly into the audit Sample Audits

  14. Our Success: • Proactive Training • Create Action Plans • Accountability • Revisions/Changes due to our business needs

  15. Our Opportunities: • KPI • Auto Scheduling of audits • Mapping of Audits • Off-line Functionality • Store Managers Completing Self Audits

  16. Customized Dashboard

  17. Mapping Audits

  18. Scheduling Audits

  19. RE-Audit With Task Management

  20. Question & Answer

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