ThermTX 44-TTX Calendar FAQs

1. QUICK FAQs | FINISHING ThermTX 44-TTX Calendar FAQs Q. Why does the market think oil-based heat transfer calendars are better than electric heat transfer cal- endars? A. When the first electric heating calendars appeared the technology being used was primitive and did not maintain consistent heat across the entire cylinder. In fact, some of the currently available electric providers have huge tempera- ture variations across their cylinders because they continue to use old technology. Q. What has been the issue in the past with electric heating? A. The manufacturers who have been in the market for some time continue to use infrared heating elements, which are controlled by a central sensor in the middle of the cylinder. It is the only source of temperature information for the entire cylinder. This is problematic because infrared heaters use wavelengths of infrared light to generate heat. Infrared does not heat the air but heats the cylinder. This creates an issue because one heat sensor cannot take a direct meas- urement of the entire cylinder, so there is no way to know whether the whole cylinder is heated correctly or not, espe- cially the ends of the cylinders. The frequent complaint is when starting the day the entire cylinder is heated, however as the day continues, the ends cool and there is a substantial difference in temperature end-to-end. Q. What are the performance expectations of oil vs heat? A. Some of the most expensive oil-based calendars in the market tout a +/- 1-degree difference from end to end. The new calendars from ThermTX achieve the same performance level and also achieve a +/- of 1-degree difference. This is very impressive for machines that cost far less than traditional calendars. Q. How has ThermTX changed the market for electric heating? A. The ThermTX 44 uses a thermocouple with a heating element which is longer than the 44-inch size and is controlled by a sensitive thermometer to maintain and provide consistent temperature. This constant monitoring assures that the temperature on the ends remain consistent with the temperature in the middle. The ThermTX 64 will use a three ther- mocouples to achieve the same heat consistency. When comparing the main two other manufacturers in the market who use a single infrared temperature mechanism, the ThermTX 64 offers the same heat consistency as oil cylinder units costing over $100,000. This new technology from ThermTX has substantially improved the performance of heated electric cylinders. Q. What are the problems with oil-based 44-inch units? A. The main competitor in this market has had huge issues with oil leaking from their cylinders. Can you imagine the issue associated with hot oil leaking or the mess it can cause to the flooring and other equipment in the room? Additionally, the unit is not easy to use. The ThermTX 44 is simple to install, and there is never an issue with oil leaks. +1-818-260-9591 • sales@graphicsone.com • www.graphicsone.com The technical specifications and performance capabilities listed herein are subject to change at any time and may not reflect actual production capabilities. Graphics One is not responsible for any incorrect information contained herein and urges any buyer or potential buyer to test the product prior to making a purchase. Graphics One, INC 9960 Glenoaks Blvd. Unit D. Sun Valley, CA 91352, USA Tel: 818-260-9591, Fax: 818-260-9589, Email: sales@graphicsone.com, Website: www. graphicsone.com ©Copyright 2000-2013 Graphics One, LLC GO (Graphics One), GO Atomic, GO eInk, GO gInk, GO hInk, GO pInk, GO xInk, GO dMax 4, GO GEO, GO VivaInk, GO MegaBanner, GO BillBoard, GO yPlay, GO uFill, GO ezFill, GO EcoOne, GO Fizzion, GO Sublimator, GO RIO, GO dMax, GO Salsa TX, GO MaxRIP, GO Xtreme are trademarks of Graphics One, LLC. All other trademarks are properties of their respective companies.

2. QUICK FAQs | FINISHING ThermTX 44-TTX FAQs Q. How does ThermTX ensure paper and fabric center and image properly? A. The ThermTX units come with newly designed 2-inch and 3-inch media holders which are spring-loaded to ensure the media tubes are fully engaged to provide non-creased transfers and imaging. These spring loaded mandrells, or chucks as some refer to them, have been generally used on much more expensive systems and the ThermTX 44 unit in its class to offer this capability. Q. Who manufactures the ThermTX line? A. The ThermTX 44 comes from the newest division of Impression Technology. Impression Technology, located in Sydney, Australia, has three other divisions, all focused on digital imaging. Their first division was DTG Digital, the world’s largest provider of DTG printers, then Compress, a manufacturer of UV printers and label printing, GoTx, direct- to-textile printers and now ThermTX. All of the units are engineered in Australia and manufactured under the direction of the company in Singapore and Malaysia. The factories are some of the most sophisticated and quality control con- scious manufacturers in digital imaging. Q. What is the design philosophy of the ThermTX division? A. The ThermTX design philosophy is simplicity and ease-of-use. The units have been developed so that all the pieces ship in one box, take less than 30 minutes to assemble and are simple to use. There is a Quick Start Guide in the box that provides assembly instructions (a-la-Ikea) and provide use guidelines to get started. Virtually anyone can set up the unit and start using it immediately. Q. What is the market positioning of the ThermTX product line? A. The concern of many users who have purchased large format dye sub printers is that calendars are way too expen- sive and hard to use. Why should a user spend up to five times more than the cost of the printer with a requirement to have a Ph.D. in thermal technology to use the calendar? We agree and this the reason the ThermTX division was launched: to provide high-quality easy-to-use calendars at reasonable pricing. Q. What other products will the ThermTX division offer? A. ThermTX has started delivering their ThermTX 44 unit and is expect to start deliveries of the ThermTX 64 shortly. By the end of 2016 we expect the ThermTX 74 to be available. Additionally, there will be heat presses, fixation units, sew- ing systems and other ancillary products which will start deliveries in early 2017. This division will offer a wide array of high-quality products and accessories for the dye sublimation, transfer and direct-to-substrate application areas. By the end of 2017 ThermTX will offer a complete array of products for this market area. Q. Who is distributing the ThermTX line in the Americas? A. Graphics One has been a partner with Impression on their iUV, GoTX and now ThermTX product lines in the Americas. We have coverage in North America, Central America and South America through a wide range of dealer part- ners who provide installation, training and ongoing support. In the US, we work through the DTX Group distributing this product line. +1-818-260-9591 • sales@graphicsone.com • www.graphicsone.com The technical specifications and performance capabilities listed herein are subject to change at any time and may not reflect actual production capabilities. Graphics One is not responsible for any incorrect information contained herein and urges any buyer or potential buyer to test the product prior to making a purchase. Graphics One, INC 9960 Glenoaks Blvd. Unit D. Sun Valley, CA 91352, USA Tel: 818-260-9591, Fax: 818-260-9589, Email: sales@graphicsone.com, Website: www. graphicsone.com ©Copyright 2000-2013 Graphics One, LLC GO (Graphics One), GO Atomic, GO eInk, GO gInk, GO hInk, GO pInk, GO xInk, GO dMax 4, GO GEO, GO VivaInk, GO MegaBanner, GO BillBoard, GO yPlay, GO uFill, GO ezFill, GO EcoOne, GO Fizzion, GO Sublimator, GO RIO, GO dMax, GO Salsa TX, GO MaxRIP, GO Xtreme are trademarks of Graphics One, LLC. All other trademarks are properties of their respective companies.