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Keeping Your Balance

Keeping Your Balance. Dealing with Challenging and Difficult Parents in Challenging and Difficult Situations. Why this Session?. Think – Pair - Share. Why Such a Session …. Continued. What has been your experience? What worked? What would you do differently? Lessons learned

haley-terrell
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Keeping Your Balance

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  1. Keeping Your Balance Dealing with Challenging and Difficult Parents in Challenging and Difficult Situations

  2. Why this Session? Think – Pair - Share

  3. Why Such a Session….Continued • What has been your experience? • What worked? • What would you do differently? • Lessons learned • The power of language

  4. Sound Familiar?

  5. Objectives • Validate what you know intuitively • Give each other support • Add some equipment to your toolbox • Phrases/language • Gain more confidence

  6. Before the Process Begins

  7. Setting the Stage Develop a Proactive mentality Interacting with parents can be the most challenging and unnerving parts of being a teacher! Develop and know the power of language

  8. What’s the Deal with Today’s Parents Anyhow? • You are what you are • Because of • Where you were when! • Adult-centered Families

  9. No Excuse for Rudeness!

  10. Rudeness

  11. Seek First to Understand

  12. The Cobra & the Swami

  13. Developing Credibility • Trust...an amazing thing

  14. Developing Credibility Continued • Call me any time (home #) • Welcome back. Let me introduce myself • Good calls...Especially when ....

  15. Effective Praise

  16. Positive Messages • Flow both ways • Play positive tape

  17. First Impressions

  18. Covey…the 7 Habits Guy • Educators • Busy lives = reactive patterns • Stimulus  Response • Stimulus  Delay  Response

  19. Room /Meeting Environment • Whose Comfort Zone?

  20. NEVER Let ‘em see you sweat! • Put another way... • Exude confidence

  21. Confidence It’s all about the … Body Language Tone of voice Volume of voice Lower Other tips

  22. Look ‘Em Straight in the….

  23. What if the Parent is Right?

  24. The Last Word

  25. No Sense Rules • Examples form the group?

  26. Parents and Difficult Situations • Do’s and Don’ts

  27. The “Gospel Truth” according to…. ...or...”He never lies to us!”

  28. Focus on the Future!

  29. Control of the Conversation • Established & re-established

  30. The Blame Game

  31. Which Parent to Call?

  32. Please Don’t Talk to Me Like That • Try it now..Role Play • With Children present?

  33. The “Good Deal” Concept • Lesson from car salesmen

  34. The “F” Word • Response language

  35. Final Thoughts

  36. Your Free Ticket 831-419-7382 gjstebbins@earthlink.net

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