1 / 42

Pre-Service Training Summer 2007

Pre-Service Training Summer 2007. Agenda. Day 1 Searching (Cases, Clients, etc…) Client Information Contacts/Visits Day 2 Home Removal and Placement Court Case Plan Day 3 Court (cont…) Services Support Tools Close Case. Administrative Details. Purpose of Pre-Service Training.

hasad-perkins
Download Presentation

Pre-Service Training Summer 2007

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Pre-Service Training Summer 2007

  2. Agenda • Day 1 • Searching (Cases, Clients, etc…) • Client Information • Contacts/Visits • Day 2 • Home Removal and Placement • Court • Case Plan • Day 3 • Court (cont…) • Services • Support Tools • Close Case

  3. Administrative Details

  4. Purpose of Pre-Service Training • To learn to effectively use FACES.NET as a tool to manage cases and assure safety and permanence for the children and families in our care. • To learn to document clinical information in the District of Columbia’s Statewide Automated Child Welfare Information System. • To ensure employees receive the required training prior to gaining security access to FACES.NET

  5. Introductions Please tell us • Your name and role in your Unit/Administration • Your experience level with the system and with computers • How long have you been with the agency • Your expectations for this training session • One personal fun fact

  6. What is FACES.NET? • It is the District of Columbia’s Statewide Automated Child Welfare Information System (SACWIS). • It is a tool to organize that information. • It is a large database.

  7. What is SACWIS? • Federally mandated through the Administration of Children and Families; • Comprehensive automated case management tool that supports a case from investigation, removal of a child through placement, until the child achieves permanence, and all the other supportive functions such as finance, contracts, clinical practice, well being indicators, etc; • Required to support mandated Federal reporting of data to the Adoption and Foster Care Analysis Reporting System (AFCARS) and the National Child Abuse and Neglect Data System (NCANDS).

  8. What is SACWIS? (cont) • House and utilize information to promote stability, economic security, responsibility, and self-sufficiency of children and families within our care; • Captures the entire life of a case; • Ability to provide case specific and aggregate reports; • Collects information relating to the eligibility of individuals under Title IV-E.

  9. Benefits of FACES.NET - on the Web? • User Friendly – GUI Interface; • Workers from CFSA and Private Agencies have the same access to FACES.NET; • Saves Time (Field versus Office); • Increased Accessibility - All users have access from anywhere there is Internet Service Provider access, i.e. Court, MPD, home etc; • Workers are closer to the community;

  10. FACES.NET Security

  11. FACES.NET Security • SSL/VeriSign (same as your bank or Amazon.com function); • Role-based security; • Some rules to live by: • Be aware of shoulder surfers; • Protect your password; • Do not save client and case data on disk or flash drive; • ALWAYS remember to log out; • Compliance with HIPAA & DC Government IT security;

  12. Why is Security Important? • It protects client and worker confidentiality; • Prevents unauthorized access to client and case data; • Tracks who has made changes to data.

  13. Parameters for Passwords • Call Helpdesk if you forget your password; Passwords should be: • Easy to remember; • Difficult for others to guess; • Changed when appropriate; • Password should be 7-10 characters long and should be alphanumeric including special characters. Make Good Passwords • Combine a letter from each word in a phrase; • Examples: Jack and Jill own two cats named Whiskers and Tuna. • Password: J&Jo2cnW&T

  14. Protect Your Password

  15. When You Leave Your Desk

  16. System Security Checks • Who is on the Network • Who is accessing Cases • Who is entering Data Do NOT Loan Your Identity

  17. Features

  18. What is a Field?

  19. Mandatory Fields • These fields are denoted by an asterisk (*) and are yellow in color

  20. Half Mandatory Fields • These fields are denoted by red double-asterisk (**).

  21. Federal Reporting Fields • These fields are denoted by a double-cross (‡) and are Blue in color.

  22. Picklist

  23. Address Box

  24. Text Box

  25. Tabs

  26. Select Box Click here

  27. Date Box Click here

  28. Quick Link Click here

  29. Log On… http://faces.cfsa.dc.gov

  30. Logging On • Same Login process for CFSA and external social workers; • From Internet Explorer • Log in FACES.NET

  31. FACES.NET Navigation

  32. Client Screen

  33. Service Plan Screen

  34. Interfaces, Reports, Resources

  35. Existing Interfaces • ACEDS(Automated Client Eligibility Determination System) • SOAR(System of Accounting and Reporting) • Family Court

  36. Existing Reports • On-line • DDE – Dynamic Data Exchange • Template • Management

  37. Resources • FACES.NET User Manual • CFSA Policy Manual • FACES.NET Weekly Workdays • FACES.NET Tip Sheets • CFSA Help Desk • 202.434.0009 • Email: cfsa.helpdesk@dc.gov

  38. Reporting Issues to the Help Desk • Name of the screen; • Exactly what happened; • Exact wording of any error messages; • Screen shot of the problem, if possible.

  39. Quote… Training is useless unless you have a purpose, it's knowing for what purpose to train for that can break men's fulfillment. Anonymous

  40. Question & Answer

More Related