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Marshall Breeding Director for Innovative Technology and Research Vanderbilt University Library Founder and Publisher, Library Technology Guides http://www.librarytechnology.org/ http://twitter.com/mbreeding. Challenging traditional to resource sharing and content access.
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Marshall Breeding Director for Innovative Technology and Research Vanderbilt University Library Founder and Publisher, Library Technology Guides http://www.librarytechnology.org/ http://twitter.com/mbreeding Challenging traditional to resource sharing and content access ASCLA Pre-Conference June 25, 2010 Association of Specialized and Cooperative Library Agencies
Program Summary • Giving People What They will feature a thought-provoking examination of technology and how its pervasive development is challenging traditional approaches to resource-sharing and content access. Presenters will examine users’ different information-seeking behaviors and how they differ significantly from how libraries have traditionally provided information. Participants will also discuss technological limitations inherent in sharing resources across disparate systems; innovative approaches that are broadening the definition of resource-sharing; and the impact of digital publishing, library end-user research, and innovative implementations of resource-sharing.
Presentation Topic • Breeding will give a broad overview of issues related to interoperability and systems currently in use in libraries and how this affects our ability to effectively share resources and materials.
Part I – setting a vision Working toward seamless end-user experience for discovery and fulfillment
The current state of things • Many public libraries lack automation • lib-web-cats counts: • 17,112 public libraries in United States • 2,020 not automated (321 = Unknown 699 = None) • ~12 percent library facilities • Most libraries in standalone ILS • 9,804 = 57 percent • Many libraries belong to a consortium • 5,995 = 35 percent
Yet… • Budget distress • Cuts in library collections expenditure • Transition to higher proportions in electronic content • Urgent need for better resource sharing opportunities
Current technologies provide a poor end-user experience . . .
A cumbersome process • Search • Failed discovery • Unavailable locally • Interlibrary loan request • Hold / recall • Notification of availability • Pickup
What’s possible • E-commerce world delivers a seamless experience • Simple user interfaces sit in front of many complex inventory and business systems • Ease of discovery • Simple selection and fulfillment processes
One aspect of the problem • Discovery disconnected with Resource sharing
Traditional approach • Catalog search • Circulation • Remote storage retrieval • Interlibrary Loan • Consortial borrowing • The user must figure the appropriate service
Traditional Models of Resource Sharing • Interlibrary Loan • Consortia • Union Catalog • Shared Catalog
Resource Sharing Products • SirsiDynix URSA • OCLC Navigator (based on VDX) • INN-Reach • Agent Resource Sharing • Relais ILL / Resource Sharing
Next-gen Resource Sharing Requirements • Immediacy • Beyond books • E-books. Need to find library model for e-book lending • Decreasing proportions of physical materials • Buy less / Share more
Recent trends impacting resource sharing • Large-scale shared automation systems • Georgia Pines • British Colombia SITKA consortium • Others in early stages: Pennsylvania, Minnesota, Indiana • Increased adoption of more comprehensive discovery products • Emergence of service-oriented library applications • Kuali OLE • Ex Libris URM
Resource Sharing for electronic materials • E-books present example of problems libraries face as resources of all kinds shift toward licensed content • Assumptions that support mission of libraries absent • Physical media • Doctrine of first sale • Replaced by license terms that may or may not allow lending
Part II – Supporting technologies • Interoperability and Resource Sharing
Fulfillment • Use behind-the-scenes technology to engage the appropriate business process or system to deliver the resource
Applicable Standards • Z39.50 • ISO ILL • NCIP • SIP2
Global Web-scale resource sharing • OCLC WorldCat Local • OCLC WorldCat / ILL
Challenge the assumptions of the past • Move from resource sharing as a discrete and separate system to a component of an organic business process of fulfillment • Design and build basic library automation infrastructure based on new assumptions and current realities of library collections and operations
APIs and Web services • The key technology to enabling the advanced interoperability needed to build a seamless user experience in front of the complex business processes and multiple applications involved in sharing physical and electronic resources
Opening up Library Systems through Web Services and SOA: Hype or Reality? This report aims to assess the current slate of major library automation systems in regard to their ability to provide openness through APIs, Web services, and the adoption of SOA. Library Technology Reports Nov/Dec Issue 2009 by Marshall Breeding
Opening up Library Systems through Web Services and SOA: Hype or Reality? “We also note that the two open source systems lag behind proprietary systems in terms of customer-facing APIs that result in tangible activities which extend functionality or enable interoperability.” Library Technology Reports Nov/Dec Issue 2009 by Marshall Breeding
Opening up Library Systems through Web Services and SOA: Hype or Reality? “The APIs available to library programmers continue to be quirky and less than comprehensive, even from the vendors with the strongest offerings in this area.” Library Technology Reports Nov/Dec Issue 2009 by Marshall Breeding
Closed Systems End User Interfaces: No programmable Access to the system. Captive to the user Interfaces supplied by the developer Programmer access: Acquisitions Cataloging Circulation Functional modules: Data Stores: Staff Interfaces:
Open Source Model End User Interfaces: Programmer access: Acquisitions Cataloging Circulation All aspects of the system available to inspection and modification. Functional modules: Data Stores: Staff Interfaces:
Open API Model End User Interfaces: Programmer access: Core application closed. Third party developers code against the published APIs or RDBMS tables. Acquisitions Cataloging Circulation Functional modules: Published APIs Data Stores: Staff Interfaces:
Open Source / Open API Model End User Interfaces: Programmer access: Core application closed. Third party developers code against the published APIs or RDBMS tables. Acquisitions Cataloging Circulation Functional modules: Published APIs Data Stores: Staff Interfaces:
Application based onInternal Proprietary programming Public Interface Staff Interface Reports Module Delivered Interfaces Core Functionality / Business Logic Core Software Data stores
Application API exposed to External Applications Reports Module Public Interface Staff Interface External applications Delivered Interfaces use proprietary programming Core Functionality / Business Logic Application Programming Interfaces Core Software RDMS API Data stores
Legacy ILS + e-content modules End User Interfaces: InterlibraryLoan Request System OpenURL Linking Electronic Resource Mgmt System Circulation Acquisitions Functional modules: Cataloging Serials Data Stores: Staff Interfaces:
Service Oriented Architecture http://www.sun.com/products/soa/benefits.jsp