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INFO 380 Information Systems Analysis and Management

INFO 380 Information Systems Analysis and Management. Instructor: Greg Hay TA: Yuan Lin. Words of Wisdom. From an ancient Systems Analyst. Words of Wisdom. “IT professionals work closely on many projects…”. Words of Wisdom. “Each project requires close attention to detail…”.

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INFO 380 Information Systems Analysis and Management

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  1. INFO 380Information Systems Analysis and Management Instructor: Greg Hay TA: Yuan Lin

  2. Words of Wisdom From an ancient Systems Analyst

  3. Words of Wisdom “IT professionals work closely on many projects…”

  4. Words of Wisdom “Each project requires close attention to detail…”

  5. Words of Wisdom “To achieve success…”

  6. Words of Wisdom “Continue to succeed and people will notice…”

  7. Words of Wisdom “Start building your professional network”

  8. Agenda: Session 4 • Announcements • Writing Assignment discussion • Guest Speaker • Project Teams

  9. Announcements • Guest Speaker: Today • KeertiRane – Microsoft • Senior PM • Tomorrow (12:30 MGH) • Ryan Marberg – IS OutSource • Senior Consultant • How many people will be showing up?

  10. Announcements • Guest Speaker protocol • Effective listening…these guys are knowledgeable • They are here to share experience not to hire us! • Ask questions! • Stay in contact: follow-up with future questions • These people are busy (be patient)

  11. Announcements • Client Description is DUE TODAY • Don’t need to interview anyone to get description! • Do research!! We are information professionals • Visit organization’s website as well as others • Interviews will go MUCH better if we are informed

  12. Announcements • Quiz #1 Thursday: • 4 short essays (~250 words/6-10 sentences each) • Convince me you know what you are writing about

  13. Questions?

  14. Writing Assignment #1 • What is significant about the Winchester House in California? • How might someone make a metaphor of this home in regards to Information Technology development projects?

  15. Winchester House • How might this be a metaphor for IT project?

  16. Keerti Rane Sr. Program Manager, Online Commerce Platform Microsoft - Business Online Services Group

  17. My Background • Education • Work Experience • Personal

  18. My Roles (past/present) • Developer • Test • Test Lead • Acting Test Manager • Business Manager • Program Manager • Managed People • Managed Remote Teams • India • China • Mentoring

  19. What does a Microsoft PM do? • Leadership Role • Requirements Gathering • Feature Design • Schedule Management • Scope Management • Bug Triaging • Change Management • Communication

  20. What has helped me at MS? • Technical Competence • Leadership • Accountability/Ownership • Positive Attitude • Professionalism

  21. What has helped me at MS? • Discipline • Deadlines/Tasks • Email • Meetings • Scope • Impact and Influence • Communication

  22. What has helped me at MS? • Soft skills • Collaboration • Cross Team Engagement • Conflict Management • Negotiation • Quality • Customer Focus • Managing Upwards • Open to feedback

  23. What has helped me at MS? • Growth • New role/feature/scope

  24. Questions?

  25. Project Teams • Finalize possible projects: 15 minutes • SCRUM meeting at end of class • Task List RACI >> who is going to do what? • TODAY: • Think about info gathering • Possible problem statement?

  26. Where We Are Heading • Proposal • Table of Contents • Executive Summary • Introduction • Client Overview • Problem Statement • Methodology • Analysis and Findings • Opportunities • Proposal • Recommendations and Conclusions • Appendix (exhibits) Presentation

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