1 / 12

Scrutiny and the Monthly Performance Management Report (MPR)

Scrutiny and the Monthly Performance Management Report (MPR). Economic & Environmental Scrutiny Committee 29 March 2007. Performance Management. “Performance management is far from being a technical activity…..

helki
Download Presentation

Scrutiny and the Monthly Performance Management Report (MPR)

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Scrutiny and the Monthly Performance Management Report (MPR) Economic & Environmental Scrutiny Committee 29 March 2007

  2. Performance Management • “Performance management is far from being a technical activity….. • ….it represents the practical steps that are needed to turn the vision we have for our local community into a reality” Source: ‘A councillor’s guide to performance management’, Audit Commission.

  3. The Monthly Performance Report • Celebrates good performance, challenges bad performance • Monthly snapshot / ‘healthcheck’ • Looks at key measures that are important to council and stakeholders • Reported to PITG, CMT, Scrutiny, Audit Commission, posted on the internet through the Committee Minutes system • Focus on where actual performance varies from expected performance • Looks back (performance review) and looks forward (forecasts)

  4. The Balanced Scorecard Approach...... • …allows us to view the council’s performance from the point of view of four ‘balanced’ ‘perspectives’ • ‘Scorecards’ are applied at corporate, service and team level and linked together with a ‘golden thread’

  5. Customers & Community Value for money Balanced Scorecard Effective People Driving Performance The Balanced Scorecard approach

  6. Driving Performance • Includes statutory and ‘local’ PIs • Quartile thresholds – lower, middle, upper, 2005/06 data is the latest known • Data updated monthly • Corporate forecast based on extrapolation • Targets are the Council’s targets • On target/off target tick/cross • ‘Critical’ PIs

  7. Critical Priorities • Provides a monthly update of progress on each of the Critical Corporate Priorities • 7 Priorities, each with 3 targets • Red/Amber/Green assessment • A text update for each of the 21 targets, summarising progress to date.

  8. Customers & Community First • Provides information about activity at the Council’s Contact Centre • Enquiries and telephone calls • This section will be developed further

  9. Value for Money • Provides information regarding the state of the Council’s financial health. • Reports monthly on • Summary of Net Revenue Expenditure • Expenditure by Portfolio • Summary of Capital Schemes

  10. Developing and Managing People • Shows casework undertaken by the Employee Relations and Workplace Health Teams • Departmental information is provided regarding HR Casework • This section will be developed further

  11. Challenging performance • Why is performance at the current level? • What difference does it make? • How can we make sure things get better? Audit Commission document – “A councillor’s guide to performance management”

  12. MPR – the future • Improved usability • Format restructured around ‘Aims’ • Customers and People sections to be expanded • Increased role for Scrutiny and member challenge

More Related