Sonoma Developmental Center STRATEGIC PLAN

1. Sonoma Developmental CenterSTRATEGIC PLAN OVERVIEW

2. Planning Process and Strategic Plan (goals and objectives)

4. Planning Process Overview Vision Values Stakeholder Input

5. Vision In concert with the California Department of Developmental Services, Sonoma Developmental Center will: Be a nucleus of best practices that will provide people with developmental disabilities (people) with the tools and experiences necessary to positively influence their future. Forge partnerships and effectively utilize all available human and physical resources to develop and implement winning programs, services, and initiatives that meet the life-evolving needs of people. Innovatively develop, advance, and deploy eminent models of service distinction. Be continually accountable through the use of mechanisms that measure and monitor outcomes.

6. Planning Process Vision Values Stakeholder input

7. Values Advancing Rights and Independence WE: • Have a philosophy of serving others that is dedicated to clients, staff, and stakeholders through timely, caring, competent, and committed actions. • Are an organization that is built on respectful relationships and honors choice, rights, trust, and communication. • Responsibly manage resources – fiscal, physical, and human – through planning and preservation. • Promote leadership at all levels because we are responsible, innovative, dynamic, and inclusive.

8. Planning Process Vision Values Stakeholder Input

9. Questions to Stakeholders(other than SDC clients) • What would you like SDC to be in 10 years? • What should we focus on within the next 3 – 5 years? • What are priority areas that need to be addressed within a year? • What do we need to do as an organization to be successful?

10. Stakeholder Input INFRASTRUCTURE

11. Stakeholder Input STAFF DEVELOPMENT

12. Stakeholder Input HUMAN RESOURCES

13. Stakeholder Input CLIENT SERVICES

14. Stakeholder Input COMMUNITY INTERACTION

15. Stakeholder Input OTHER Vision Mission Values Stakeholder Input

16. Stakeholder Input FEEDBACK FROM CLIENTS

17. Vision Values Stakeholder Input Accountability Providers of Services Way of Life Relationships Advocacy Rights Opportunities

18. GOALS AND OBJECTIVES Five Goal Areas ~ Twenty-Five Objectives ~ Strategic Plan Implementation Teams Teams created to address objectives include a Leader, Liaison and members. Team members chosen from a broad spectrum of individuals who are able to contribute to the team’s success, i.e. Sonoma clients & employees, parents, and representatives of regional centers & colleges, etc.

19. Providers of Service Recruitment, Development & Deployment Way of Life Vocation, Leisure & Relationships Health Building Relationships Partnerships, Collaboration and Joint Planning Vision Values Stakeholder Input Vision Mission Values Stakeholder Input Advocacy ~ Rights ~ Opportunities Self Determination & Individual Planning Accountability Performance/ Outcome Measurement Responsible Stewardship of Resources and Environment

20. Providers of Service Recruitment, Development & Deployment Way of Life Vocation, Leisure & Relationships Health Building Relationships Partnerships, Collaboration and Joint Planning Vision Values Stakeholder Input Advocacy ~ Rights ~ Opportunities Self Determination & Individual Planning Accountability Performance/ Outcome Measurement Responsible Stewardship of Resources and Environment

21. Attract, develop, deliver, and retain a culturally diverse labor force that is qualified, competent, creative, motivated, and well. • Outreach: Increase the pool of qualified applicants through a targeted outreach program. • Hiring: Increase the percentage of applicants that successfully complete the hiring process. Recruitment Development Deployment

22. Attract, develop, deliver, and retain a culturally diverse labor force that is qualified, competent, creative, motivated, and well. Recruitment Development Deployment • Best Practices and Technologies: Establish a process that regularly assesses staff development and leadership programs, identifies the most current and effective technologies and practices, and ensures that they are continuously infused into curriculums and implemented throughout the organization. • Information Technology (IT) Training: Develop and implement a comprehensive, ongoing IT training program that will expand capabilities and provide the skills that are necessary to effectively accomplish job-related tasks. • Accredited Academic Programs: In collaboration with internal and external entities, including applicable educational institutions, create a template that identifies the components necessary for the evolution and sustainability of the existing Psychiatric Technician program. Note: The template will be used to establish additional academic programs at the Sonoma Center.

23. Attract, develop, deliver, and retain a culturally diverse labor force that is qualified, competent, creative, motivated, and well. Recruitment Development Deployment • Direct Services Acuity System: Implement a client-driven residential staffing allocation system that includes a continuous process for clearly communicating how the system works with data that can be easily interpreted. • Wellness:Institute changes to health and safety/wellness activities that reduce the percentage of lost work hours with a focus on prevention.

24. Providers of Service Recruitment, Development & Deployment Way of Life Vocation, Leisure & Relationships Health Building Relationships Partnerships, Collaboration and Joint Planning Vision Values Stakeholder Input Advocacy ~ Rights ~ Opportunities Self Determination & Individual Planning Accountability Performance/ Outcome Measurement Responsible Stewardship of Resources and Environment

25. Join with relatives and other partners to develop programs that promote self-awareness, self-determination, and self-advocacy; and, empower people to be participating membersof their community. • Self-advocacy/governance: Establish a self-advocacy/governance program at the Sonoma Center, and determine what support will be required to create and institute a successful self-advocacy organization. • Sonoma Center Advocacy, Rights, Opportunities (ARO) program: Through collaboration with partnering agencies, explore and create innovative programs that will function in conjunction with the Sonoma Center Advocacy, Rights, Opportunities (ARO) program. Self determination Individual Planning

26. Join with relatives and other partners to develop programs that promote self-awareness, self-determination, and self-advocacy; and, empower people to be participating membersof their community. • Interdisciplinary team process: Review, evaluate, and identify mechanisms for the improvement of the existing Interdisciplinary (ID) Team process. • Family involvement and communication: Develop methods that will improve the overall communication with families, and encourage their involvement and participation. Ensure that families receive relevant information regarding their relatives, regulations, policies, services and supports, community resources, rights, and responsibilities. Self determination Individual Planning

27. Providers of Service Recruitment, Development & Deployment Way of Life Vocation, Leisure & Relationships, Health Building Relationships Partnerships, Collaboration and Joint Planning Vision Values Stakeholder Input Advocacy ~ Rights ~ Opportunities Self Determination & Individual Planning Accountability Performance/ Outcome Measurement Responsible Stewardship of Resources and Environment

28. Way of Life Vocation, Leisure & Relationships, Health Create opportunities that enable people to learn marketable job skills, engage in meaningful employment, and pursue leisure interests and/or retirement options. Increase resources, and improve access to routine and specialty healthcare services. Way of Life Vocation, Leisure & Relationships, Health • Paid employment: Create paid employment opportunities that are consistent with the abilities, interests, and needs of people from the Sonoma Center. • Private sector employment: Increase the number of individuals from the Sonoma Center who are employed in the private sector. • Changing Needs: Develop and implement programs that respond to the changing needs of people, such as aging, changes in abilities, etc. as identified by the Interdisciplinary (ID) Team. Vocation Leisure & Relationships Health

29. Way of Life Vocation, Leisure & Relationships, Health Create opportunities that enable people to learn marketable job skills, engage in meaningful employment, and pursue leisure interests and/or retirement options. Increase resources, and improve access to routine and specialty healthcare services. • Recreational Activities: Increase opportunities for involvement in recreational activities for people through collaboration with community partners. • Relationships: Develop mechanisms to support continuing relationships between individuals, including the ability to do so after people have moved. Vocation Leisure & Relationships Health

30. Way of Life Vocation, Leisure & Relationships, Health Create opportunities that enable people to learn marketable job skills, engage in meaningful employment, and pursue leisure interests and/or retirement options. Increase resources, and improve access to routine and specialty healthcare services. • Geriatric and Dementia Services: Increase and improve geriatric, and dementia services. • Risk Management: Expand center-wide risk management programs. Vocation Leisure & Relationships Health

31. Providers of Service Recruitment, Development & Deployment Way of Life Vocation, Leisure & Relationships Health Building Relationships Partnerships, Collaboration and Joint Planning Vision Values Stakeholder input Advocacy ~ Rights ~ Opportunities Self Determination & Individual Planning Accountability Performance/ Outcome Measurement Responsible Stewardship of Resources and Environment

32. Create the capability to assess and determine how well the Sonoma Center is fulfilling the expectations of its customers and stakeholders. Build a collaborative culture of accountability that empowers, and positively recognizes the improvement efforts of individuals, departments, and units. • Performance Measures: Establish a management (accountability) process to collect, analyze, and display data; identify areas of concern; drive the improvement of services; manage organizational goals, objectives, outcomes, and processes; and ensure that performance measures are reviewed at the appropriate levels. • Consumer Satisfaction: Develop a systematic process, including updating formal communication systems, to assess and address the interests, preferences, and satisfaction of the people living at the Sonoma Center, and use the information as a key measure of the Center’s performance. • Stakeholder Satisfaction: Develop a systematic process for assessing the satisfaction of, and soliciting input from stakeholders, i.e. families, staff, partners, and others. PerformanceOutcome Measurement Responsible Stewardship of Resources & Environment

33. Create the capability to assess and determine how well the Sonoma Center is fulfilling the expectations of its customers and stakeholders. Build a collaborative culture of accountability that empowers, and positively recognizes the improvement efforts of individuals, departments, and units. • Use of the Physical Resources: Develop a physical plant use template that maximizes the usage of the minimum amount of square footage, and minimizes demands for maintenance and transportation services. • Conservation: Expand water and energy conservation programs at the Sonoma Center, and infuse them into the culture. PerformanceOutcome Measurement Responsible Stewardship of Resources & Environment

34. Providers of Service Recruitment, Development & Deployment Way of Life Vocation, Leisure & Relationships Health Building Relationships Partnerships, Collaboration and Joint Planning Vision Values Stakeholder input Advocacy ~ Rights ~ Opportunities Self Determination & Individual Planning Accountability Performance/ Outcome Measurement Responsible Stewardship of Resources and Environment

35. Develop new and strengthen ongoing partnerships through public awareness and promotion of a positive image. Actively collaborate to consider innovative possibilities for providing future services that will be needed at the Sonoma Center. • Public awareness: Promote the development and implementation of an innovative public awareness campaign pertaining to developmental disabilities issues. • Future Services: Explore the development of an array of future services to be provided at the Sonoma Center. Partnerships, Collaboration and Joint Planning

36. Providers of Service Recruitment, Development & Deployment Way of Life Vocation, Leisure & Relationships Health Building Relationships Partnerships, Collaboration and Joint Planning Vision Values Stakeholder input Advocacy ~ Rights ~ Opportunities Self Determination & Individual Planning Accountability Performance/ Outcome Measurement Responsible Stewardship of Resources and Environment

37. Implementation and Review Implementation: • Teams developing recommendations to the Executive Committee • Measures of success • Milestones Reviews: • Quarterly updates to the Governing Body • Informal updates via the Liaison to the Executive Committee as necessary • Ongoing system to summarize and display measures and progress

38. Providers of Service Recruitment, Development & Deployment Way of Life Vocation, Leisure & Relationships Health Building Relationships Partnerships, Collaboration and Joint Planning Vision Values Stakeholder input Advocacy ~ Rights ~ Opportunities Self Determination & Individual Planning Accountability Performance/ Outcome Measurement Responsible Stewardship of Resources and Environment

39. Sonoma Developmental Center P.O Box 1493 Eldridge, CA. 95431 Main Telephone Number: (707) 938-6000 Facsimile: (707) 938-3605 Public Information/Tours: (707) 938-6703 A complete copy of the Strategic Plan and Power Point presentation are available at:http://dds.ca.gov/Sonoma