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OBJECTIVE SETTING. Contractual origins - 1. T&C’s section 3.2.16 to 3.2.21 Agreed appropriate and identified personal objectives Nature will depend on speciality May refer to protocols or work patterns May include output and outcome measures. Contractual origins - 2. Mutual understanding
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Contractual origins - 1 • T&C’s section 3.2.16 to 3.2.21 • Agreed appropriate and identified personal objectives • Nature will depend on speciality • May refer to protocols or work patterns • May include output and outcome measures
Contractual origins - 2 • Mutual understanding • Contribution to Health Board’s objectives and National Priorities [see HDL (2005) 28] • Based on past experience & reasonable expectations • Reflect different career phases • May be affected by changing circumstances
Objectives May include objectives relating to: • quality • activity and efficiency • clinical outcomes and standards • local service objectives • management of resources • service development • multi-disciplinary team working
Positive benefits of process • Increases the chances of getting higher performance • Motivates • Gives understanding and credibility • Improves relationships
Clarifying expectations - 1 Lack of clarity can negatively affect: • performance • motivation • appraisals • relationships with colleagues • the clinical manager’s own credibility • The organisation’s ability to deliver it’s objectives
Clarifying expectations - 2 • Think • Discuss
Think • Clarify in own mind beneficial behaviour • Holistic thinking - whole picture • Descriptive thinking - specific and objective • Measurable against performance • above/meets/below requirements • Translate to real objectives
Discuss • Makes expectations more comprehensive • Ownership and buy-in • Builds relationships
Process • Role of job planning meeting • Plan lead-in time • Role of colleagues/managers • Agree paper trail • Agree review process
In setting objectives (1) consider: • Aims of health community • Role of the organisation • Resources available • Skill mix • Quality • Development
In setting objectives (2) consider: • The individual • The appraisal process • Link to team objectives
Potential traps • Pantomime objectives • Incorrectly quantified objectives
Objectives • Objectives- hard- soft- personal development- team • Performance standards
Enhanced SMART • Specific • Measurable • Achievable and agreed • Relevant • Timed and tracked
Tracking / reviewing allows • Problems to be tackled when small • Identification of any learning and/or development needs • Feedback to modify behaviour • Spontaneous coaching opportunities
Principles of reviewing/monitoring • Happens quickly • Accurate and believed • Easy to collect and collate • ‘Owned’ by those it describes • User-friendly
Conclusion • Part of pay progression • The set objectives become the goal • Therefore, set the correct objectives • Challenging but attainable • Positive motivation