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Goals of AQIP. Help our member organizations improve their performance and maximize their effectiveness Reshape the relationship with members of our Commission into a partnership Provide the public with credible quality assurance concerning higher education providers. AQIP Philosophy.
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Goals of AQIP • Help our member organizations improve their performance and maximize their effectiveness • Reshape the relationship with members of our Commission into a partnership • Provide the public with credible quality assurance concerning higher education providers
AQIP Philosophy • Voluntary, alternative process • Concentrates on the academic enterprise • Involves more faculty more directly • Provides concrete feedback to enable institutions to raise performance levels • Reduces intrusiveness, cost, slow improvement cycles
AQIP Philosophy • Replaces “one-size fits all” approach • Supplies public with more understandable, useful information concerning the quality and value of accredited colleges and universities • Recognizes and celebrates institutional distinctiveness and outstanding achievements
AQIP’s Processes • Initial Interest Exploration and Self-Assessment • Four-year cycle, consisting of Strategy Forum and Systems Appraisal • Annual Update on Action Projects • Formal Reaffirmation of Accreditation every seven years, based on pattern of participation
Systems Appraisal Strategy Forum Re-affirm Accreditation Systems Portfolio Action Projects Annual Update
Each AQIP Criterion asks: • How stable, well-designed, and robust are your systems and processes? • How consistently do you employ and deploy your systems and processes? • How satisfying and good are the results your systems and processes achieve? • How do you use your performance data to drive improvement?
Leading and Communicating Valuing People Helping Students Learn Understanding Students’ and other Stakeholders’ Needs Building Collaborative Relationships Accomplishing Other Distinctive Objectives Planning Continuous Improvement Supporting Institutional Operations Measuring Effectiveness
Overall, the AQIP Criteria ask: • Are you doing the right things — the things that are most important in order to achieve your institution’s goals? • Are you doing things right — effectively, efficiently, in ways that truly satisfy the needs of those you serve?
AQIP’s Advantages • Nine higher education criteria • Separate criteria for various systems of related work processes • Results embedded in each criterion • Improvement cycles based on feedback leading to focused Action Projects • Collaboration and networking with peers in a non-threatening environment • Re-accreditation integrated seamlessly with improvement based on an institution’s own priorities
Basic CQI Principle/Process PLAN ACT DO CHECK
Continuous Quality Improvement • Focus on process, not individuals • Collaborative decision-making • Environment that empowers employees • Trained employees serve as change agents • Measurable performance
Cultural Changes • Anticipating student needs • Preventing rather than correcting problems • Data-based decision-making • Process re-engineering • Long and short term plans/goals
Challenges of Quality Initiatives • Data integrity • User friendly data and information access • Coordination • Communication • Benchmarking, trend analysis • Accountability • Closing the Loop
Tri-C Initiative Balanced Scorecard---------- Noel-Levitz & CCSSE------- FBS Baldrige (BEST)---- ---- Corporate College------------ Alliance for Teaching --------and Learning Wellness Program------------ AQIP Criterion Measuring Effectiveness Understanding Students’ Needs Supporting Institutional Operations Accomplishing Distinctive Objectives and Helping Students Learn Helping Students Learn and Measuring Effectiveness Valuing People Alignment of College Initiatives