Diversity College

1. Diversity College Team Members Tonja Brown, Shannon Foley, Amy Lonn, Susan McPhee Seattle University

2. Ad Hoc Committee Team Members • Tonja Brown, Assistant Director of Residence Life • Joey Cheatle, Student Orientation Leader • Shannon Foley, Director of Residence Life • Sarah Johnson, Student Orientation Leader • Amy Lonn, Campus Police Officer • Susan McPhee, Assistant Director of IT

3. Basic Questions • Overview of FaceBook.com • Why student build a FaceBook.com profile • Issues students need to be aware of when utilizing FaceBook.com

4. How Do Students Communicate Today? • Text messaging, cell phones, email and instant messenger are not the only communication tools available. Students utilize FaceBook.com and other online networking web pages in staggering quantities. • “FaceBook has garnered 9.4 million unique users nationwide who log on each month…65% of users log on each day” (Withall, 2005).

5. What Are Online Networking Sites? • One of several sites, FaceBook.com, is “an online directory that connects people through networks of academic and geographic centers” (FaceBook, 2005). • Other sites include MySpace.com, Friendster.com and ConnectU.com.

6. Why Do Students Use FaceBook? • Meet other students with shared interests • Network with students from their own and other campuses • Organize and advertise campus social events • Share music and photos • Find out other’s contact information • Participate in Blogs (online diaries) • Share class notes and form study groups • Dating • Procrastinate • Potential teaching tool

7. Potential Issues Students May Face While Using FaceBook • Identity theft • Invasion of privacy • Harassment/stalking • Potential employers viewing profile • Other students posting inappropriate content • Campus personnel viewing profile • Admission decisions affected by profile • Addiction to FaceBook.com • Loss of anonymity

8. “It Won’t Happen to Me!” Seattle University: The Spectator Student Newspaper • January 11, 2006: The Spectator reported that the student seen on the right was arrested for arson in a residence hall fire with a supporting article regarding the suspect’s history. • Had this student not posted his picture on a public domain, his identity would have remained more anonymous. His identity is being publicized in an unintended way. The Spectator reporter, Rob La Gatta, accessed this picture of Jeffrey Olson from myspace.com.

9. Issues for Faculty and Staff People need a valid e-mail address for access. FaceBook has users at 2,027 colleges & 22,000 high schools (Lashinsky, 2005). The University of New Mexico banned access to FaceBook on its campus system, citing numerous concerns, including student privacy, but planned to make it accessible this year. Fisher College in Boston expelled a student last year for criticizing a campus security officer on-line. University of California-Santa Barbara, stated they would discipline residential students for posting information or photographs that involved illegal activity. (Hass, 2006).

10. Best Practices University of Missouri at Columbia http://students.missouri.edu/~mutv/23news/2006013103.html A recently formed FaceBook Task Force is educating students about posting FaceBook content that may violate student conduct and local and state laws. This force is comprised of members from the campus police department, faculty, judicial administrators and students.

11. What is Our Duty of Care to Students? Due to the recent incident at Diversity College regarding online communities of students, we as student development practitioners need to educate our students of the implications, both good and bad, of using this new technology. We should be aware of how student usage of websites like FaceBook and MySpace affect our student population, as well as how we can educate them about this issue. Our presentation and tutorial are necessary tools to assist students in becoming knowledgeable technology users. The orientation presentation will inform students of the dangers and advantages of using online networking sites, like FaceBook.com. Student leaders will conduct the orientation. The tutorial will test students on the knowledge from the orientation. The students must pass the tutorial before using FaceBook.com.

12. Proposal for FaceBook Tutorial After the first year of implementing the orientation program, the process should be evaluated to help determine its effectiveness. A survey should be sent to all students to assess how program impacted students usage. Depending on the first year outcomes, a timeline should be established for revaluation.

13. Building Bridges at Diversity College • Newly admitted students receive an email two months prior to the start of the school year that welcomes them to DC. Included in this welcome is a link to an online tutorial covering usage and pitfalls of FaceBook and other such online sites. Students are required to complete this tutorial and answer quiz questions before having access to their school email account or FaceBook.com. • Admitted students are assigned a student mentor who they will meet at freshman orientation. • Mentors provide an orientation to online network sites such as FaceBook.com and MySpace.com. • A skit will be performed at freshman orientation that highlights important facts about using online technology wisely.

14. Methodology for the Student Tutorial Examination of published articles regarding online networking sites comprised the majority of research used for this presentation. Content for the tutorial grew out of real-life issues that students using FaceBook.com have experienced. Working backward, the committee identified areas of knowledge we wanted students to understand regarding FaceBook.com and developed the tutorial scenarios to address these areas.

15. myDiversity.com – An Online Resource for New Students • On this site, newly admitted students will be able to communicate with each other and with residence life staff. • Lists of future hall mates, real-time chat sessions, and a discussion forum are included on the site. • A great way for students to gain an introduction to DC before fall orientation. This is a best practice from University of Pennsylvania. www.rescomp.upenn.edu/pennster

16. DIVERSITY COLLEGEWelcome Freshman Class of 2010 Tutorial myDiversity Technology Mission: To provide a student portal that provided access and information that will enhance students’ educational opportunities. Before you are able to access your e-mail and personalize your myDiversity page there is an online tutorial for you to complete.

17. Tutorial Introduction Joey Cheatle, a Diversity University Orientation Leader, would like to welcome you to the online tutorial explaining FaceBook and the potential pitfalls students may run into while using it. “Hi, I’m Joey. FaceBook is a great way to make friends, but be cautious of what you put online. Campus administrators, campus safety personnel and future employers sometimes view the content of students. It can impact their decision to hire you.”

18. Tutorial Introduction • FaceBook.com is the newest online community to attract a large number of users. Similar to other sites like Friendster, MySpace.com, and others, FaceBook.com allows users to upload pictures and personalize their profile, which is connected to the school the individual attends. • Members of FaceBook.com can then connect with others online and gain online “friends” by “bumping” other online users in an attempt to make a connection with them. FaceBook.com can be a fun online tool, as long as you educate yourself on how to use it properly.

19. Tutorial Introduction • This tutorial will educate you about ways to properly ensure you are protecting your privacy and using the site and others like it responsibly. It will take approximately 20-30 minutes. Please read the three scenarios and answer the questions that follow. • In order to access FaceBook.com you must earn a score of 80 % or higher on the online questions throughout this tutorial. This is to ensure responsible usage of FaceBook.com while attending Diversity University. The tutorial will now begin.

20. Scenario One Julie is a college freshman at Diversity University. She has been elected president of her hall council and is active in student government. She plans on running for sophomore class president in the spring. During the year Julie attends a few parties where alcohol is present. Julie and her friends, also members of hall council, take pictures at these parties and they decide to post them on FaceBook.com. The pictures are of the girls dressed in grass skirts and bikini tops holding beer bottles and jello shots. The girls look intoxicated. A few months later Mark, the hall council advisor, logs on to FaceBook to see what the hype is all about. While searching through the student pages of Diversity U students Mark comes across the pictures of Julie and her friends. During the next hall council meeting, Mark asks Julie to visit him in his office. At this meeting Mark asks Julie if she has consumed alcohol anytime in the past few months. Julie confesses. Mark reminds her that drinking is in violation of the university's Student Leadership Contract, a contract that all student leaders must sign before taking office. Mark must now decide if he is going to suspend Julie from hall council and prohibit her from running for sophomore class president.

21. Scenario One Questions 1. Can a student be punished for their communication and content on FaceBook.com? a. No, what you do one FaceBook.com is private and personal and only shared with friends. b. No, it should not be taken seriously. c. Yes, online communication and content is in the public domain, therefore students should be careful not to misrepresent themselves. 2. Who else may be monitoring FaceBook.com? a. Students from other universities b. Campus police c. Campus Administrators d. Potential employers e. Online predators f. All of the above 3. How long does information you post on FaceBook.com exist? a. For one day b. For as long as your account is active c. Forever

22. Scenario Two Maria joined FaceBook so she could share pictures with her friends and be a part of all the talk she was hearing so much about from the people living in her hall. After a couple of weeks, she began receiving messages from a classmate she had seen around campus. He seemed nice, but she didn’t seem to know any of his friends. She tried to ignore his online messages to her, but he persisted and even wanted to meet her in person. She hesitated at first, but finally agreed to meet him off campus after lunch. Instead of the boy she had seen from the picture, an older man was there to meet her, stating that he had “seen her around.” He then proceeded to suggest that they leave the restaurant and get a hotel room. Maria quickly left the restaurant and ran quickly back to campus. She didn’t report the incident to anyone, but started receiving harassing phone messages and letters on her door. On her FaceBook account, she had listed her residence hall room number and phone number, giving the man the information he needed to easily track her down. Maria finally contacted campus safety after she became scared and realized the situation had gone way too far.

23. Scenario Two Questions • Abusive, harassing, deceitful, obscene, or defamatory information posted about yourself or directed towards others is wrong and your account will be terminated and it could also result in your possible expulsion from Diversity U ? • True • False 2. When registering your account, you should put your exact birth date, phone number and residence hall room number? • True • False

24. Scenario Three Jenny logged into her best friend’s FaceBook account and posts several messages pretending to be her best friend, Jill. Jenny thinks this will be a great joke. Some of the messages were inappropriate and suggestive in nature. Later, Jill is confronted by her RA. Many of the recipients complained about the messages. Jenny is found out by school authorities and disciplined.

25. Scenario Three Questions • It is acceptable behavior for a student at Diversity U to impersonate another person by logging in to FaceBook.com or other online sites using any other login information other than your own? • True • False • Disciplinary action will be taken against students posting content that violates college codes of conduct or policies? a. True b. False

26. Congratulations! “Hi, I am Sarah, an Orientation Leader at DC. Thanks for completing this tutorial. We are almost finished. Please take a few extra minutes to complete the following survey that will help DC improve the services we offer students. When this is done you will have full access to your school email, access mydiversity.edu, a resource for incoming DC students to network with fellow class of 2010 members and chat with Res Life staff, and FaceBook.com. Remember, have fun, but use online services wisely.“

27. Answers to Tutorial Questions Question 1: Answer C: Yes, you are responsible for your online actions, just as you are in real life. Answer F: All of the above, the information you provide about yourself on FaceBook.com can be accessed by anyone, not just your friends. Therefore, you should be careful not to reveal too much information about yourself, you never know you might see your FaceBook profile! Answer C: Information you put out on the internet becomes part of public knowledge, you should be aware that it differs that any other kind of community. Once you create something on the internet, in theory, it’s out there forever. Question 2: Answer True:Even though the perpetrator in the scenario was not a student, the actions taken by that individual were harassing in nature and inappropriate. Had the individual been a student, s/he could have faced possible expulsion from DC. Representing a false identity is a violation of FaceBook.com’s “Terms of Use.” Also, when communicating with people in online communities, you should be wary of people you don’t know and never meet anyone you met online in real life you didn’t already know. Answer False: Putting too much personal information about yourself on the internet can be dangerous. It allows anyone who registers on your online community to have access to the information you provide. Although your friends and community members can see this information, so can online predators. Remember, your friends in real life should already have your phone number and already know your birth date. Don’t advertise this information to the whole world.

28. Answers to Tutorial Questions Question 3: Answer False: It is unacceptable behavior for a Diversity College student to mislead other online community members by assuming an identity that is not their own. FaceBook.com clearly states that it is a member conduct violation when you “use or attempt to use another's account, service or system without Authorization…or create a false identity…”(Facebook, 2005). Answer True: Diversity College takes its codes and policies very seriously, but more importantly, we value the rights and responsibilities of our students. Therefore, we expect all students to adhere to the terms of use stated by Facebook and other online communities, for your safety and privacy.

29. Tutorial Survey As a committee, we decided that the best way to ensure that the orientation and online programs put forth to be assessed is through a survey taken by students at the end of the online tutorial. We have included a list of possible survey questions.

30. Post Tutorial Quality Assessment Survey • How would you rate this tutorial overall? (Poor 1 2 3 4 5 Excellent) 2. After completing this tutorial, do you feel more equipped to use FaceBook.com responsibly? (Please respond). 3. Are you more aware of the possible risks associated with supplying too much specific information about yourself after completing the online tutorial? • Was the intent to educate students about the possible safety and privacy concerns made clear? • How, if at all, could this tutorial be improved to help students become educated about using FaceBook.com? • Why do you use FaceBook.com?

31. myDiversity Sign In Welcome Password DC Blogs Freshman Week Orientation Schedule Residential Halls Move in Schedules Leadership Training Meet Your Advisor Luncheon Student Blogs: Help! I need a roommate Anyone a Lacrosse Player Search DC Information Financial Aid Career Center Student Involvement IT Help Desk Athletics Recreational Sports Security Access DC e-mail DC online DC Library Angel • Personalize your page Skins Add Pictures Change Font More Options Contact your mentor

32. What Has Been Learned Academic Concerns: • Some students say they are addicted, checking and updating all the time. • Students postings may be over inflated and not truthful to impress others. • Some schools are using FaceBook as an opportunity to educate their students and a possible way to use FaceBook to advice and inform students regarding school information. Students’ Concerns: • School administrators are accessing their profiles Parents’ Concerns: • Potential employers are borrowing “.edu” access to check of students

33. References Copeland, L. (December 28, 2004). Click clique: Face book's online college community. Washington Post. Retrieved February 9, 2006 from www.washington.post.com/wp-dyn/articles/a30002-2004Dec.27-2html. Glickel, J. (February 15, 2005). Frat boys have a new reason to use the Facebook. Chicago Maroon. Retrieved February 9, 2006 from http://maroon.uchicago.edu/news/articles/2005/02/15/frat_boys_have_a_new.php Gonzalez, A. (February 2, 2006). Facebook draws fine line in privacy. Hillsdale Collegian. Retrieved February 13, 2006, from http://www.hillsdale.edu/collegian. Hass, N. (January 8, 2006). In your facebook.com. The New York Times. Retrieved February 4, 2006 from http//proquest.umi.com. Lashinsky, A. (2005). Facebook stares down success. FORTUNE magazine. Retrieved February 19, 2006 from http://money.cnn.com/magazines/fortune/fortune_archive /2005/11/28/8361945/index.htm. Lollini, N. (2006). Student arrested for arson. Spectator. Retrieved February 19, 2006 http://www.spectator-online.com/vnews/display.v/ART/2006/01/11/43c5dcf2ea188?in_archive=1 Petrilla, M. (2005, September). Fine ’09 meets online. The Gazette. Retrieved February 13, 2006, from http://www.upenn.edu/gazette. Rosenbush, S. (November 15, 2005). Users crowd into myspace. Businessweek. Retrieved February 9, 2006 from http://www.businessweek.com/technology/content/nov2005/tc20051115_908925.htm

34. References Schweitzer, S. (September 26, 2005). When students open up – a little too much. The Boston Globe. Retrieved February 9, 2006 from http://www.boston.com/news/local/articles/2005/09/26/when_students_open_up a_little_too_much/ Student Orientation at SUNY Plattsburg Orientation Schedule (n.d.). Retrieved February 13, 2006, from http://www.plattsburgh.edu/studentlife/orientation/. Syracuse University Division of Student Affairs Facebook Survey, (n.d.). Retrieved February 13, 2006, from http://assessment.syr.edu/x051016/Facebook(SmFont).php. Tebor, J. (2005, October 17). Is your personal info up for grabs on the internet? The Tufts Daily. Retrieved February 10, 2006, from http://www.tuftsdaily.com/ The Collegian and TV-2 (n.d.). Facebook causing controversy on campus. The Collegian: Ashland University. Retrieved February 13, 2006, from http://activities.ashland.edu/~collegian/home/html. Withall, R. (2005, November 16). Facing the facts about FaceBook. The Villanovan. Retrieved February 10, 2006, from http://www.villanovan.com. Zuckerburg, M. (2005). Facebook. Terms of use. Retrieved February 12, 2006 from http://www.facebook.com/terms.php