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Interpersonal Communication

Interpersonal Communication. What is “interpersonal communication ”?. Number of people Nature of communication. Communication between two people for the purpose of starting, maintaining, or ending relationships. Self-concept :. A subjective description of who you are.

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Interpersonal Communication

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  1. Interpersonal Communication

  2. What is “interpersonal communication”? • Number of people • Nature of communication

  3. Communication between two people for the purpose of starting, maintaining, or ending relationships.

  4. Self-concept: • A subjective description of who you are

  5. Who you are is reflected in your

  6. Each of us has many “selves.” • Our perceptions and those of others • Different “self” for every relationship we have

  7. Stereotyping • Attributing traits that you see in one person to the entire group of which that person is a part • Causes conflicts and misunderstandings

  8. JohariWindow Known to Self Not Known to Self Known to Others Not Known to Others

  9. Wm. James’s three dimensionsof Self: • Material • Social • Spiritual

  10. Self-concept forms through interactions with others.“Looking-glass Self” • Parents • Teachers/persons in authority • Friends

  11. Three Letters From Teddy….

  12. Self-esteem • An evaluation of our self-concept • The value we place on ourselves • “Do I like myself?”

  13. Social Comparison • We determine our self worth by comparing ourselves to others. • What are the dangers of comparing ourselves to others?

  14. “I’m OK - You’re OK Thomas Harris • I’m ok, you’re ok • I’m ok, you’re not ok • I’m not ok, you’re ok • I’m not ok, you’re not ok

  15. The way we respond to each other affects self-esteem. • Beebe, Beebe, Redmond • Disconfirming Responses • Impervious • Interrupting • Irrelevant • Tangential • Incongruous

  16. Confirming Responses • Direct acknowledgment • Agreement about judgments • Supportive • Clarifying • Compliment • Positive feeling

  17. Relationships form • Circumstance • Choice

  18. Dimensions of Relationships • Trust • Intimacy • Power

  19. Power Arrangements B,B,&R • Complementary • Symmetrical • Parallel

  20. Sources of Power B,B, & R • Legitimate • Referent • Expert • Reward • Coercive

  21. Attraction Factors • Characteristics that draw us to one another • Long-term versus Short-term

  22. Attraction Factors B,B, & R • Physical attractiveness • Charisma • Proximity • Similarity • Complementary needs • Relationship potential • Reciprocation of liking

  23. Disclosure • Providing information to others that they would not know if we did not tell them • The building block for relationships • Involves risk • Should be reciprocal

  24. Elevator Model of Relational Stages • Escalation • Intimacy • Intensification • Exploration • Initiation • Pre-interaction Awareness

  25. De-escalation • Turmoil and Stagnation • De-intensification • Individualization • Separation • Post-interaction

  26. Conflict • Definitions:

  27. Types of Conflict B,B, & R • Pseudo • Simple • (Real) • Ego

  28. Myths About Conflict • can always be avoided. • always occurs because of misunderstandings. • is always a sign of a poor relationship. • can always be resolved. • is always bad.

  29. Conflict Resolution Styles • Non-confrontational • Placating • Distracting • Computing • Withdrawal • Giving in

  30. Confrontational/Aggressive • Win-lose philosophy • Blaming • Name-calling • Threats and warnings

  31. Cooperative/ Assertive/Win-win • Separate people from the problem • Find common ground to agree • Brainstorm solutions • Use objective criteria • Be assertive, not aggressive

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