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22 July 2009

LAND USE MANAGEMENT (LUM) MODULE MAINTENANCE AND EXPANSION OF THE RATES BASE. 22 July 2009. Introduction. The Rates Base Project. LUM as part of the project. High Level overview but with some detail. Land Use and Development application process

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22 July 2009

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  1. LAND USE MANAGEMENT (LUM) MODULE MAINTENANCE AND EXPANSION OF THE RATES BASE 22 July 2009

  2. Introduction • The Rates Base Project • LUM as part of the project • High Level overview but with some detail • Land Use and Development application process • (Acceptance / Control over Fees, Scrutinize, • Evaluation and Approval) is accommodated in one • electronic process with tracking and reporting • Involvement of role players in the LUM process

  3. Purpose of Presentation • PREPARATION FOR IMPLEMENTATION OF THE LUM MODULE • ILLUSTRATE BENEFITS OF LUM AND OTHER MODULES

  4. HIGH LEVEL VIEW OF THE DEVELOPMENT PROCESS PROPERTY VALUATION WATER DEMOLITION MODULE LAND USE MODULE BUILDING CONTROL MODULE ELECTRICITY BILLING SYSTEM REFUSE REMOVAL LAW ENFORCEMENT MODULE

  5. Requirements and Sub Systems One Source of data Interface / Integrate : GIS, Deeds, Zoning etc. Step 1 Step 2 Step 3 Step 4 Monitor & Control over processes Process : Monitor : Events Control : Assignments

  6. Requirements and Sub Systems Instant notifications on progress Process : Step 1 Step 2 Step 3 Step 4 Client Employees Notifications Easy & Immediate access to Complaints Status Reports / Letters Drop down lists Self administration (Client) As much data as possible Document / Scan & Upload Secure system

  7. How Does It Work Processes For : LEM , BCM & LUM GIS • WorkflowEnterprise Service Bus (ESB) Deeds Events Land Notifications Assignments Escalations

  8. Capture Consent Use Application

  9. Capture Consent Use Application Capture Building Application

  10. Capture Consent Use Application Capture Building Application

  11. Capture Consent Use Application Capture Building Application

  12. System takes control of the application by means of assignments to employees responsible for the next process and notifications to all interested parties.

  13. Once a document / photo has been attached you can view or print it any time

  14. System assigns the application to the Department head who must now assign role players to see this application through.

  15. System assigns each role player a ‘scrutinize’ assignment, as well as ‘Legal Dept.’

  16. Each Role player will have to perform his/her scrutinize. NB; ALL DETAIL IS AVAILABLE FOR VIEWING

  17. Checklist per Role player / Dept.

  18. System monitors each ‘scrutinize’ before continuing with the application process, which is the Requesting of Comments

  19. System notifies each Department that comments have been requested.

  20. Multiple Comments may be captured.

  21. The Application may be held until all comments received, or may continue with evaluation (User’s Option)

  22. The Evaluation must be Authorised.

  23. Selection here determines the route of the application. System validates various data captured. (Objections, Negative Comments )

  24. Opposed Route – The system guides through compiling the CPC report (Ex letters) and Authorising the CPC report.

  25. Opposed Route – The system guides Setting Committee Hearing dates, Capturing Outcomes, and Re-schedules hearings.

  26. The Un-Opposed route The system guides the user through the compiling of the “Approval Letter” as opposed to the “CPC Report” The Capturing of the Outcome Routine follows.

  27. The last step is to Capture the Outcome, which is done by selecting a Status.

  28. Depending on the application type the system guides the application through to; Draft Scheme Process Publish (promulgation) Issuing of Regulation 38, 82, 101.

  29. The System Controls; Objections - Withdrawn, Active and Late. Appeals – Including hearings and outcomes. Comments Management – Withdrawn, Negative, and Conditions. Advertisements (Newspapers) and Placards Applications withdrawn, Abandoned, and Re-evaluation.

  30. Benefits • Management Reports • Management of Land Use Process. • Accountability / Responsibility • Integrated Processes LULAM and RSP • Office Functions • Data Integrity • Positive Financial Implications (Rates • Base)

  31. THANK YOU FOR YOUR ATTENDANCE

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