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Operations Update MTAC February 22, 2006

Operations Update MTAC February 22, 2006. HOLIDAY REVIEW. December 1 – December 24. Volume Increases from Last Year Retail Transactions 207 Million, +3.8% Cancellations 3.4 Billion, +0.6% Express & Priority 36.5 Million, +3.8%. HOLIDAY REVIEW. December 1 – December 24.

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Operations Update MTAC February 22, 2006

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  1. Operations Update MTAC February 22, 2006

  2. HOLIDAY REVIEW December 1 – December 24 Volume Increases from Last Year Retail Transactions 207 Million, +3.8% Cancellations 3.4 Billion, +0.6% Express & Priority 36.5 Million, +3.8%

  3. HOLIDAY REVIEW December 1 – December 24 Cost Decreases from Last Year Work Hours 88 Million, - 3.9% F1, 2 & 4 Transportation More Surface 8 Mill Cubic Ft, + 65% Less Air 16 Mill Cubic Ft, - 8.0%

  4. HOLIDAY REVIEW Successful Holiday Season • Cost Down • Fewer Work Hours Used • Volume Up • Express, Priority, Cancellations

  5. HURRICANE RECOVERY Processing Operations • Label / Distribution changes for ADC Southern Louisiana (New Orleans) • Change order will be issued in Postal Bulletin April 13 • Compliance for mailers expected by June 25 • Preparing to re-establish Processing Operations in New Orleans in the Spring

  6. HURRICANE RECOVERY Embargo Lift

  7. SERVICE ISSUES • Service Problems since September • Specific Locations • Multiple Contributing Factors

  8. SERVICE ISSUES • Actions • High Impact Locations Identified • HQ Service Teams Deployed • Specific Problems Addressed • 24 Hour Clock Process Focus

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