1 / 10

Emotional Quotient (EQ) (Bar-On, 1988)

Emotional Quotient (EQ) (Bar-On, 1988) Set of social and emotional abilities for coping with the demands of daily life * Emotional Intelligence (EI) (Salovey & Mayor. 1990) Processing the information about emotion and emotional responses.

jdeclue
Download Presentation

Emotional Quotient (EQ) (Bar-On, 1988)

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Emotional Quotient (EQ) (Bar-On, 1988) Set of social and emotional abilities for coping with the demands of daily life * Emotional Intelligence (EI) (Salovey & Mayor. 1990) Processing the information about emotion and emotional responses

  2. Emotional Intelligence (EI) (Goleman, 1995) Emotional Intelligence  Emotional Competencies Empathy, Learned optimism, Self Control Family, Workplace, Other life arenas

  3. Emotional Intelligence Organizational Effectiveness Employee recruitment and retention Team work Development of talent Employee commitment morale health Innovation Productivity Efficiency

  4. Sales Revenues Quality of service Customer loyalty Client or student outcomes EmotionalIntelligence Individual Group

  5. A Framework of Emotional Competencies Self (Personal Competence) Other (Social Competence)

  6. Individual Emotional Intelligence Leadership HR Functions Organizational Climate And Culture OrganizationalEffectiveness Relationships Group Emotional Intelligence Emotional Intelligence and Organizational Effectiveness

  7. Distortions of the Mind • Filtering • Polarized thinking • Overgeneralizing • Catastrophizing • Shoulds

  8. Stressful Situations in Life Those that can not be changed Those that can be changed Mental Preparation Coping Strategies

  9. Stressful Situations in Life • Those that can be changed • Those that can not be changed

More Related